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  3. TeamSupport (Formerly Snapengage) VS ClickDesk

TeamSupport (Formerly Snapengage) VS ClickDesk

Let’s have a side-by-side comparison of TeamSupport (Formerly Snapengage) vs ClickDesk to find out which one is better. This software comparison between TeamSupport (Formerly Snapengage) and ClickDesk is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether TeamSupport (Formerly Snapengage) or ClickDesk fits your business.

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TeamSupport (Formerly Snapengage)
TeamSupport (Formerly Snapengage)

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ClickDesk
ClickDesk

4.5

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TeamSupport (Formerly Snapengage)
TeamSupport (Formerly Snapengage)

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ClickDesk
ClickDesk

4.5

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  • Ratings

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  • Features

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  • img 2 Ratings & 2 Reviews
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Pricing

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Price Plans

$ 29

Chat Support

$ 35

Essential Support

$ 49

Professional Support

View Details img

₹ 1049

Lite

₹ 1749

Pro

₹ 2799

Enterprise

View Details img

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  • Lifetime Plan
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  • img Free Trial
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  • img Free Trial
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Offers

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Available offers & discounts

img Save upto 28%, Get GST Invoice on your business purchase

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Ratings

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Overall ratings

Not Available

Currently no ratings are available. Please check back later

4.5

2 Ratings & 2 Reviews

90% Likelihood to Recommend

Pros & Cons

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Pros

Not Available

Currently no pros are available. Please check back later

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Clickdesk comprehenses all social options that small/medium-size companies requi...Read more - Garvit Malhotra Apr 10, 2018

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I like that the integrated chat is bundled with the help desk. Other companies u...Read more - Vipul Arora Feb 15, 2018

Cons

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Currently no cons are available. Please check back later

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A couple of inaccurate statuses that were revealed to consumers while I was offl...Read more - Garvit Malhotra Apr 10, 2018

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In some case the connection isn't very quick. It tend to lose connection sometim...Read more - Vipul Arora Feb 15, 2018

Reviews

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Verified customer reviews

Not Available

Currently no reviews are available. Please check back later

Great way for social connections and messaging

Garvit Malhotra Apr 10, 2018

The best help desk with chat integration

Vipul Arora Feb 15, 2018

See all ClickDesk reviews img

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Configurable Workflow
  • checked Omnichannel support
  • checked HIPAA-compliant, encrypted
  • checked Integrations
  • checked 24/7 support
  • checked Live Chat Widget
  • checked Live Chat
  • checked Video Chat Software
  • checked Help Desk Management
  • checked Social Media Integration
  • checked Mobile Support
  • checked Reporting & analytics

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

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Top Alternative Products

Freshchat

Freshchat

PlugtoChat

PlugtoChat

Chatwoot

Chatwoot

Tiledesk

Tiledesk

See all TeamSupport (Formerly Snapengage) alternatives img
Freshchat

Freshchat

PlugtoChat

PlugtoChat

Chatwoot

Chatwoot

Tiledesk

Tiledesk

See all ClickDesk alternatives img

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TeamSupport (Formerly Snapengage) vs ClickDesk Comparison FAQs

Software questions,
answered

While TeamSupport (Formerly Snapengage) offers customized features, ClickDesk has diverse modules. Select between TeamSupport (Formerly Snapengage) or ClickDesk as per your business needs.

Both these products offer similar features but with a different approach. While TeamSupport (Formerly Snapengage) emphasizes on user experiences, ClickDesk focuses on functionalities.

It all depends on the functionalities that you prefer. While TeamSupport (Formerly Snapengage) offers add-ons along with essential features, ClickDesk emphasizes on customization.

No, the difference between TeamSupport (Formerly Snapengage) and ClickDesk lies in terms of features and functionalities. While TeamSupport (Formerly Snapengage) can be customized as per the user’s needs, ClickDesk addresses the diverse audience.

It depends upon your business requirement. Both TeamSupport (Formerly Snapengage) and ClickDesk provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While TeamSupport (Formerly Snapengage) is customizable, TeamSupport (Formerly Snapengage) offers comprehensive modules.

A Quick Comparison Between TeamSupport (Formerly Snapengage) vs ClickDesk

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of TeamSupport (Formerly Snapengage) vs ClickDesk In terms of Features
  • Comparison Between TeamSupport (Formerly Snapengage) and ClickDesk In terms of Deployment Type
  • TeamSupport (Formerly Snapengage) or ClickDesk: Which Is Ideal for Your Industry
  • Which Is Better? - TeamSupport (Formerly Snapengage) or ClickDesk

Comparison of TeamSupport (Formerly Snapengage) vs ClickDesk In terms of Features

TeamSupport (Formerly Snapengage) includes features like Configurable Workflow, Omnichannel, HIPAA-compliant, encrypted and Integrations. ClickDesk is known for functionalities like Live Chat, Video Chat Software, Help Desk Management and Social Media Integration. When you compare TeamSupport (Formerly Snapengage) vs ClickDesk, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between TeamSupport (Formerly Snapengage) and ClickDesk In terms of Deployment Type

While TeamSupport (Formerly Snapengage) supports Web Based deployment; ClickDesk is suitable for Web Based deployment. While selecting between TeamSupport (Formerly Snapengage) and ClickDesk, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

TeamSupport (Formerly Snapengage) or ClickDesk: Which Is Ideal for Your Industry

TeamSupport (Formerly Snapengage) is ideal for industries like All Industries. For All Industries, ClickDesk is a better choice. If you are confused between TeamSupport (Formerly Snapengage) or ClickDesk, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - TeamSupport (Formerly Snapengage) or ClickDesk

TeamSupport (Formerly Snapengage) and ClickDesk can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare TeamSupport (Formerly Snapengage) and ClickDesk during demo to decide which one is best for your business.

Author: Techjockey Team

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