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  3. Smart CRM Online VS Zoho CRM

Smart CRM Online VS Zoho CRM

Let’s have a side-by-side comparison of Smart CRM Online vs Zoho CRM to find out which one is better. This software comparison between Smart CRM Online and Zoho CRM is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Smart CRM Online or Zoho CRM fits your business.

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Smart CRM Online
Smart CRM Online

4.5

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Zoho CRM
Zoho CRM

4.4

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Smart CRM Online
Smart CRM Online

4.5

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Zoho CRM
Zoho CRM

4.4

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  • Pricing

  • Ratings

  • Reviews

  • Features

  • Gallery

  • Specifications

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  • Rating & Review
  • Platforms
  • Recommended
  • img 8 Ratings & 0 Reviews
  • icon_desktop icon_ios icon_Android icon_mac
  • img 55 Ratings & 49 Reviews
  • icon_desktop icon_ios icon_Android icon_mac

Pricing

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Price Plans

$ 8

Rental Plan

$ 4999

White Label Plan

View Details img

₹ 1300

Standard

₹ 2100

Professional

₹ 3000

Enterprise

+ 1 more plans img

  • Techjockey Verified
  • Free Trial
  • Lifetime Plan
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  • img
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Offers

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Available offers & discounts

img Save upto 28%, Get GST Invoice on your business purchase

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img Save upto 28%, Get GST Invoice on your business purchase

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Ratings

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Overall ratings

4.5

8 Ratings & 0 Reviews

92% Likelihood to Recommend

4.4

55 Ratings & 49 Reviews

90% Likelihood to Recommend

See all Zoho CRM reviews img

Pros & Cons

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Pros

Not Available

Currently no pros are available. Please check back later

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With this software, I can manage my sales funnel, pipeline, leads, and inventory...Read more - Ekansh Patheja Oct 10, 2023

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Tracking and finding all my potential leads becomes easy with this software. Fil...Read more - Vijaya Grover Oct 10, 2023

Cons

Not Available

Currently no cons are available. Please check back later

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It’s a little difficult to organise the leads. Need more features for it. - Ekansh Patheja Oct 10, 2023

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It’s reporting feature can be improved. - Vijaya Grover Oct 10, 2023

Reviews

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Verified customer reviews

Not Available

Currently no reviews are available. Please check back later

One of the best CRM software I’ve ever used

Ekansh Patheja Oct 10, 2023

A useful tool for capturing all my leads

Vijaya Grover Oct 10, 2023

See all Zoho CRM reviews img

Reviews with Video

Not Available

Currently no reviews are available. Please check back later

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ZOHO CRM Review - CRM software review
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Zoho CRM Mobile App - Customer reviews
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What is Zoho CRM - Zoho CRM Review - Zoho CRM
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Zoho CRM Review for Small Business

See all (4)

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Marketing Automation

  • img Email Marketing
  • img Campaign Management
  • img Lead Nurturing
  • img Customer Journey Tracking
  • img Customer Segmentation
  • img Event-Triggered Workflows
  • img Automated Campaigns
  • img Email Marketing
  • img Campaign Management
  • img Lead Nurturing
  • img Customer Journey Tracking
  • img Customer Segmentation
  • img Event-Triggered Workflows
  • img Automated Campaigns

Data Sourcing / Integrations

  • img Data Import/Export
  • img Social Media Integration
  • img Calendar Integration
  • img Email Marketing Tools Integration
  • img Marketing Tools Integration
  • img Third Party Integrations
  • img API Access
  • img eCommerce Integrations
  • img Interactive Voice Response (IVR) Integration
  • img Data Import/Export
  • img Social Media Integration
  • img Calendar Integration
  • img Email Marketing Tools Integration
  • img Marketing Tools Integration
  • img Third Party Integrations
  • img API Access
  • img eCommerce Integrations
  • img Interactive Voice Response (IVR) Integration

Reporting & Analytics

  • img Predictive Analytics
  • img Custom Dashboards
  • img Real Time Analytics
  • img Sales Performance Reports
  • img Customer Insights
  • img Campaign Performance
  • img Forecasting & Trends
  • img Performance Tracking
  • img Predictive Analytics
  • img Custom Dashboards
  • img Real Time Analytics
  • img Sales Performance Reports
  • img Customer Insights
  • img Campaign Performance
  • img Forecasting & Trends
  • img Performance Tracking

Customer Data Management (CDM)

  • img Contact Management
  • img Account Management
  • img Customer Profiles
  • img Contact Segmentation
  • img Activity History
  • img Contact Management
  • img Account Management
  • img Customer Profiles
  • img Contact Segmentation
  • img Activity History

Sales Management

  • img Quote Management
  • img Workflow Automation and Management
  • img Order Management
  • img Opportunity & Pipeline Management
  • img Contract Management
  • img Sales Forecasting
  • img Territory Management
  • img Lead Management
  • img Deal Management
  • img Sales Automation
  • img Quote Management
  • img Workflow Automation and Management
  • img Order Management
  • img Opportunity & Pipeline Management
  • img Contract Management
  • img Sales Forecasting
  • img Territory Management
  • img Lead Management
  • img Deal Management
  • img Sales Automation

Collaboration Tools

  • img Task / Activity Management
  • img Team Communication
  • img Document Sharing & File Storage
  • img Omnichannel Support
  • img Task / Activity Management
  • img Team Communication
  • img Document Sharing & File Storage
  • img Omnichannel Support

Security & Compliance

  • img Role-Based Access Control (RBAC)
  • img Data Encryption
  • img Audit Trails
  • img Backup & Disaster Recovery
  • img GDPR & Data Privacy
  • img Role-Based Access Control (RBAC)
  • img Data Encryption
  • img Audit Trails
  • img Backup & Disaster Recovery
  • img GDPR & Data Privacy

AI & Machine Learning

  • img Predictive Analytics
  • img Lead Scoring
  • img Chatbots
  • img Predictive Analytics
  • img Lead Scoring
  • img Chatbots

Alerts & Notifications

  • img Event-Triggered Notifications
  • img Custom Workflow Alerts
  • img System Errors/Failures
  • img Customer Interaction Alerts
  • img Workflow Trigger Alerts
  • img SLA Violations
  • img Lead Activity Alerts
  • img Event-Triggered Notifications
  • img Custom Workflow Alerts
  • img System Errors/Failures
  • img Customer Interaction Alerts
  • img Workflow Trigger Alerts
  • img SLA Violations
  • img Lead Activity Alerts

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgNederlands
  • imgEnglish
  • imgfrançais
  • imgItaliano
  • imgPortuguês

Question and Answers

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Product related question and answers

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Is Zoho an ERP or CRM? img

Zoho is primarily a CRM (Customer Relationship Management) system. Zoho is a sui... Read more

What are the benefits of using Zoho CRM for marketing automation? img

Zoho CRM supports campaign management, lead nurturing, customer segmentation, em... Read more

How to migrate data between Zoho CRM Accounts? img

Log in with admin privileges, go to Setup > Data Administration > Import, ... Read more

See all Zoho CRM Questions & Answers img

Alternatives

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Top Alternative Products

Kylas CRM

Kylas CRM

Solid Performers CRM

Solid Performers CRM

URVA Connect

URVA Connect

Teknovate CRM

Teknovate CRM

See all Smart CRM Online alternatives img
Bigin CRM

Bigin CRM

Salesforce CRM

Salesforce CRM

Kylas CRM

Kylas CRM

CrmOne

CrmOne

See all Zoho CRM alternatives img

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Smart CRM Online vs Zoho CRM Comparison FAQs

Software questions,
answered

While Smart CRM Online offers customized features, Zoho CRM has diverse modules. Select between Smart CRM Online or Zoho CRM as per your business needs.

Both these products offer similar features but with a different approach. While Smart CRM Online emphasizes on user experiences, Zoho CRM focuses on functionalities.

It all depends on the functionalities that you prefer. While Smart CRM Online offers add-ons along with essential features, Zoho CRM emphasizes on customization.

No, the difference between Smart CRM Online and Zoho CRM lies in terms of features and functionalities. While Smart CRM Online can be customized as per the user’s needs, Zoho CRM addresses the diverse audience.

It depends upon your business requirement. Both Smart CRM Online and Zoho CRM provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Smart CRM Online is customizable, Smart CRM Online offers comprehensive modules.

A Quick Comparison Between Smart CRM Online vs Zoho CRM

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Smart CRM Online vs Zoho CRM In terms of Features
  • Comparison Between Smart CRM Online and Zoho CRM In terms of Deployment Type
  • Smart CRM Online or Zoho CRM: Which Is Ideal for Your Industry
  • Which Is Better? - Smart CRM Online or Zoho CRM

Comparison of Smart CRM Online vs Zoho CRM In terms of Features

Smart CRM Online includes features like Lead Activity Alerts, Marketing Tools Integration, Email Marketing Tools Integration and Automated Campaigns. Zoho CRM is known for functionalities like Opportunity & Pipeline Management, Customer Interaction Alerts, System Errors/Failures and Custom Workflow Alerts. When you compare Smart CRM Online vs Zoho CRM, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Smart CRM Online and Zoho CRM In terms of Deployment Type

While Smart CRM Online supports Web Based and On Premises deployment; Zoho CRM is suitable for Web Based deployment. While selecting between Smart CRM Online and Zoho CRM, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Smart CRM Online or Zoho CRM: Which Is Ideal for Your Industry

Smart CRM Online is ideal for industries like All Industries. For All Industries, Zoho CRM is a better choice. If you are confused between Smart CRM Online or Zoho CRM, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Smart CRM Online or Zoho CRM

Smart CRM Online and Zoho CRM can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Smart CRM Online and Zoho CRM during demo to decide which one is best for your business.

Author: Virender Singh

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