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  3. Smart CRM Online VS SugarCRM

Smart CRM Online VS SugarCRM

Let’s have a side-by-side comparison of Smart CRM Online vs SugarCRM to find out which one is better. This software comparison between Smart CRM Online and SugarCRM is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Smart CRM Online or SugarCRM fits your business.

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Smart CRM Online
Smart CRM Online

4.5

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SugarCRM
SugarCRM

4.4

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Smart CRM Online
Smart CRM Online

4.5

Get Free Demo
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SugarCRM
SugarCRM

4.4

Get Free Demo

  • Pricing

  • Ratings

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  • Specifications

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  • img 8 Ratings & 0 Reviews
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  • img 4 Ratings & 0 Reviews
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Pricing

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Price Plans

$ 8

Rental Plan

$ 4999

White Label Plan

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$ 19

Essentials ( Billed Annually 3 User Minimum, 9 User Maximum)

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  • Free Trial
  • Lifetime Plan
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  • img Free Trial
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Offers

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Available offers & discounts

img Save upto 28%, Get GST Invoice on your business purchase

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Ratings

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Overall ratings

4.5

8 Ratings & 0 Reviews

92% Likelihood to Recommend

4.4

4 Ratings & 0 Reviews

87% Likelihood to Recommend

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Marketing Automation

  • img Email Marketing
  • img Campaign Management
  • img Lead Nurturing
  • img Customer Journey Tracking
  • img Customer Segmentation
  • img Event-Triggered Workflows
  • img Automated Campaigns
  • img Email Marketing
  • img Campaign Management
  • img Lead Nurturing
  • img Customer Journey Tracking
  • img Customer Segmentation
  • img Event-Triggered Workflows
  • img Automated Campaigns

Data Sourcing / Integrations

  • img Data Import/Export
  • img Social Media Integration
  • img Calendar Integration
  • img Email Marketing Tools Integration
  • img Marketing Tools Integration
  • img Third Party Integrations
  • img API Access
  • img eCommerce Integrations
  • img Interactive Voice Response (IVR) Integration
  • img Data Import/Export
  • img Social Media Integration
  • img Calendar Integration
  • img Email Marketing Tools Integration
  • img Marketing Tools Integration
  • img Third Party Integrations
  • img API Access
  • img eCommerce Integrations
  • img Interactive Voice Response (IVR) Integration

Reporting & Analytics

  • img Predictive Analytics
  • img Custom Dashboards
  • img Real Time Analytics
  • img Sales Performance Reports
  • img Customer Insights
  • img Campaign Performance
  • img Forecasting & Trends
  • img Performance Tracking
  • img Predictive Analytics
  • img Custom Dashboards
  • img Real Time Analytics
  • img Sales Performance Reports
  • img Customer Insights
  • img Campaign Performance
  • img Forecasting & Trends
  • img Performance Tracking

Customer Data Management (CDM)

  • img Contact Management
  • img Account Management
  • img Customer Profiles
  • img Contact Segmentation
  • img Activity History
  • img Contact Management
  • img Account Management
  • img Customer Profiles
  • img Contact Segmentation
  • img Activity History

Sales Management

  • img Quote Management
  • img Workflow Automation and Management
  • img Order Management
  • img Opportunity & Pipeline Management
  • img Contract Management
  • img Sales Forecasting
  • img Territory Management
  • img Lead Management
  • img Deal Management
  • img Sales Automation
  • img Quote Management
  • img Workflow Automation and Management
  • img Order Management
  • img Opportunity & Pipeline Management
  • img Contract Management
  • img Sales Forecasting
  • img Territory Management
  • img Lead Management
  • img Deal Management
  • img Sales Automation

Collaboration Tools

  • img Task / Activity Management
  • img Team Communication
  • img Document Sharing & File Storage
  • img Omnichannel Support
  • img Task / Activity Management
  • img Team Communication
  • img Document Sharing & File Storage
  • img Omnichannel Support

Security & Compliance

  • img Role-Based Access Control (RBAC)
  • img Data Encryption
  • img Audit Trails
  • img Backup & Disaster Recovery
  • img GDPR & Data Privacy
  • img Role-Based Access Control (RBAC)
  • img Data Encryption
  • img Audit Trails
  • img Backup & Disaster Recovery
  • img GDPR & Data Privacy

AI & Machine Learning

  • img Predictive Analytics
  • img Lead Scoring
  • img Chatbots
  • img Predictive Analytics
  • img Lead Scoring
  • img Chatbots

Alerts & Notifications

  • img Event-Triggered Notifications
  • img Custom Workflow Alerts
  • img System Errors/Failures
  • img Customer Interaction Alerts
  • img Workflow Trigger Alerts
  • img SLA Violations
  • img Lead Activity Alerts
  • img Event-Triggered Notifications
  • img Custom Workflow Alerts
  • img System Errors/Failures
  • img Customer Interaction Alerts
  • img Workflow Trigger Alerts
  • img SLA Violations
  • img Lead Activity Alerts

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish
  • imgfrançais
  • imgDeutsche
  • imgItaliano
  • imgEspañol

Alternatives

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Top Alternative Products

Kylas CRM

Kylas CRM

Solid Performers CRM

Solid Performers CRM

URVA Connect

URVA Connect

Teknovate CRM

Teknovate CRM

See all Smart CRM Online alternatives img
Zoho CRM

Zoho CRM

CrmOne

CrmOne

Odoo CRM

Odoo CRM

Kylas CRM

Kylas CRM

See all SugarCRM alternatives img

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Smart CRM Online vs SugarCRM Comparison FAQs

Software questions,
answered

While Smart CRM Online offers customized features, SugarCRM has diverse modules. Select between Smart CRM Online or SugarCRM as per your business needs.

Both these products offer similar features but with a different approach. While Smart CRM Online emphasizes on user experiences, SugarCRM focuses on functionalities.

It all depends on the functionalities that you prefer. While Smart CRM Online offers add-ons along with essential features, SugarCRM emphasizes on customization.

No, the difference between Smart CRM Online and SugarCRM lies in terms of features and functionalities. While Smart CRM Online can be customized as per the user’s needs, SugarCRM addresses the diverse audience.

It depends upon your business requirement. Both Smart CRM Online and SugarCRM provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Smart CRM Online is customizable, Smart CRM Online offers comprehensive modules.

A Quick Comparison Between Smart CRM Online vs SugarCRM

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Smart CRM Online vs SugarCRM In terms of Features
  • Comparison Between Smart CRM Online and SugarCRM In terms of Deployment Type
  • Smart CRM Online or SugarCRM: Which Is Ideal for Your Industry
  • Which Is Better? - Smart CRM Online or SugarCRM

Comparison of Smart CRM Online vs SugarCRM In terms of Features

Smart CRM Online includes features like Lead Activity Alerts, Marketing Tools Integration, Email Marketing Tools Integration and Automated Campaigns. SugarCRM is known for functionalities like Ticketing System, Chatbots, GDPR & Data Privacy and Backup & Disaster Recovery. When you compare Smart CRM Online vs SugarCRM, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Smart CRM Online and SugarCRM In terms of Deployment Type

While Smart CRM Online supports Web Based and On Premises deployment; SugarCRM is suitable for Web Based deployment. While selecting between Smart CRM Online and SugarCRM, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Smart CRM Online or SugarCRM: Which Is Ideal for Your Industry

Smart CRM Online is ideal for industries like All Industries. For All Industries, SugarCRM is a better choice. If you are confused between Smart CRM Online or SugarCRM, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Smart CRM Online or SugarCRM

Smart CRM Online and SugarCRM can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Smart CRM Online and SugarCRM during demo to decide which one is best for your business.

Author: Virender Singh

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