Compare SmartCenter VS Zoho CRM

Pricing

Price Plans

Price on Request

Get customise plan according to your business requirement

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₹ 1300

Standard

₹ 2100

Professional

₹ 3000

Enterprise

+ 1 more plans

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Lifetime Plan

Free Trial

Ratings

Overall ratings

4.9

11 Ratings & 11 Reviews

Features 5

Value for Money 4.8

Ease of Use 4.9

Customer Support 4.9

Likelihood to Recommend

See all SmartCenter reviews

4.4

55 Ratings & 49 Reviews

Features 4.5

Value for Money 4.4

Ease of Use 4.5

Customer Support 4.4

Likelihood to Recommend

See all Zoho CRM reviews

Pros & Cons

Pros

Client login feature for direct access to repair tickets, quotations, invoices, ...Read more - Paritosh G Jul 01, 2023

It is an amazing software that simplifies the intake process, provides essential...Read more - Tech Team Store Jun 22, 2023

With this software, I can manage my sales funnel, pipeline, leads, and inventory...Read more - Ekansh Patheja Oct 10, 2023

Tracking and finding all my potential leads becomes easy with this software. Fil...Read more - Vijaya Grover Oct 10, 2023

Cons

There's a lot to setup, and Take a time to understand features because have lot ...Read more - Paritosh G Jul 01, 2023

Lack of dedicated mobile app or responsive mobile-friendly interface.But contino...Read more - VIKRAM MANDAL Jun 21, 2023

It’s a little difficult to organise the leads. Need more features for it. - Ekansh Patheja Oct 10, 2023

It’s reporting feature can be improved. - Vijaya Grover Oct 10, 2023

Reviews

Verified customer reviews

Seamless Customer Communication

Paritosh G Jul 01, 2023

The best software ever!

Tech Team Store Jun 22, 2023

See all SmartCenter reviews

One of the best CRM software I’ve ever used

Ekansh Patheja Oct 10, 2023

A useful tool for capturing all my leads

Vijaya Grover Oct 10, 2023

See all Zoho CRM reviews

Reviews with Video

Not Available

Currently no reviews are available. Please check back later

What is Zoho CRM - Zoho CRM Review - Zoho CRM

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Best Use for

Business Size:

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Business Type:

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Industries:

All Industries

All Industries

Features

Marketing Automation

Email Marketing
Campaign Management
Lead Nurturing
Customer Journey Tracking
Customer Segmentation
Event-Triggered Workflows
Automated Campaigns

Email Marketing
Campaign Management
Lead Nurturing
Customer Journey Tracking
Customer Segmentation
Event-Triggered Workflows
Automated Campaigns

Data Sourcing / Integrations

Data Import/Export
Social Media Integration
Calendar Integration
Email Marketing Tools Integration
Marketing Tools Integration
Third Party Integrations
API Access
eCommerce Integrations
Interactive Voice Response (IVR) Integration

Data Import/Export
Social Media Integration
Calendar Integration
Email Marketing Tools Integration
Marketing Tools Integration
Third Party Integrations
API Access
eCommerce Integrations
Interactive Voice Response (IVR) Integration

Reporting & Analytics

Predictive Analytics
Custom Dashboards
Real Time Analytics
Sales Performance Reports
Customer Insights
Campaign Performance
Forecasting & Trends
Performance Tracking

Predictive Analytics
Custom Dashboards
Real Time Analytics
Sales Performance Reports
Customer Insights
Campaign Performance
Forecasting & Trends
Performance Tracking

Customer Data Management (CDM)

Contact Management
Account Management
Customer Profiles
Contact Segmentation
Activity History

Contact Management
Account Management
Customer Profiles
Contact Segmentation
Activity History

Sales Management

Quote Management
Workflow Automation and Management
Order Management
Opportunity & Pipeline Management
Contract Management
Sales Forecasting
Territory Management
Lead Management
Deal Management
Sales Automation

Quote Management
Workflow Automation and Management
Order Management
Opportunity & Pipeline Management
Contract Management
Sales Forecasting
Territory Management
Lead Management
Deal Management
Sales Automation

Collaboration Tools

Task / Activity Management
Team Communication
Document Sharing & File Storage
Omnichannel Support

Task / Activity Management
Team Communication
Document Sharing & File Storage
Omnichannel Support

Security & Compliance

Role-Based Access Control (RBAC)
Data Encryption
Audit Trails
Backup & Disaster Recovery
GDPR & Data Privacy

Role-Based Access Control (RBAC)
Data Encryption
Audit Trails
Backup & Disaster Recovery
GDPR & Data Privacy

AI & Machine Learning

Predictive Analytics
Lead Scoring
Chatbots

Predictive Analytics
Lead Scoring
Chatbots

Alerts & Notifications

Event-Triggered Notifications
Custom Workflow Alerts
System Errors/Failures
Customer Interaction Alerts
Workflow Trigger Alerts
SLA Violations
Lead Activity Alerts

Event-Triggered Notifications
Custom Workflow Alerts
System Errors/Failures
Customer Interaction Alerts
Workflow Trigger Alerts
SLA Violations
Lead Activity Alerts

Gallery

All Videos & Images

See all (5)

See all (7)

Specifications

Deployment

Web based
On Premises

Web based
On Premises

Device Supported

Desktop
Mobile
iPad
Tablet

Desktop
Mobile
iPad
Tablet

Supported Platforms

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Languages support

English

Nederlands
English
français
Italiano
Português

Question and Answers

Product related question and answers

Still got Question in Mind?

Get answered by real users or software experts

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Is Zoho an ERP or CRM?

Zoho is primarily a CRM (Customer Relationship Management) system. Zoho is a sui... Read more

What are the benefits of using Zoho CRM for marketing automation?

Zoho CRM supports campaign management, lead nurturing, customer segmentation, em... Read more

How to migrate data between Zoho CRM Accounts?

See all Zoho CRM Questions & Answers

Alternatives

Top Alternative Products

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Salesforce CRM

Bitrix24

Leadhooper

See all SmartCenter alternatives

Bigin CRM

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Zendesk Sell

Bitrix24

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SmartCenter vs Zoho CRM Comparison FAQs

Software questions,
answered

While SmartCenter offers customized features, Zoho CRM has diverse modules. Select between SmartCenter or Zoho CRM as per your business needs.

Both these products offer similar features but with a different approach. While SmartCenter emphasizes on user experiences, Zoho CRM focuses on functionalities.

It all depends on the functionalities that you prefer. While SmartCenter offers add-ons along with essential features, Zoho CRM emphasizes on customization.

No, the difference between SmartCenter and Zoho CRM lies in terms of features and functionalities. While SmartCenter can be customized as per the user’s needs, Zoho CRM addresses the diverse audience.

It depends upon your business requirement. Both SmartCenter and Zoho CRM provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While SmartCenter is customizable, SmartCenter offers comprehensive modules.

A Quick Comparison Between SmartCenter vs Zoho CRM

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

Comparison of SmartCenter vs Zoho CRM In terms of Features
Comparison Between SmartCenter and Zoho CRM In terms of Deployment Type
SmartCenter or Zoho CRM: Which Is Ideal for Your Industry
Which Is Better? - SmartCenter or Zoho CRM

Comparison of SmartCenter vs Zoho CRM In terms of Features

SmartCenter includes features like Ticket Management, Expense Management, Sales Management and OTP Based Checkin. Zoho CRM is known for functionalities like Opportunity & Pipeline Management, Customer Interaction Alerts, System Errors/Failures and Custom Workflow Alerts. When you compare SmartCenter vs Zoho CRM, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between SmartCenter and Zoho CRM In terms of Deployment Type

While SmartCenter supports Web Based deployment; Zoho CRM is suitable for Web Based deployment. While selecting between SmartCenter and Zoho CRM, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

SmartCenter or Zoho CRM: Which Is Ideal for Your Industry

SmartCenter is ideal for industries like All Industries. For All Industries, Zoho CRM is a better choice. If you are confused between SmartCenter or Zoho CRM, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - SmartCenter or Zoho CRM

SmartCenter and Zoho CRM can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare SmartCenter and Zoho CRM during demo to decide which one is best for your business.

Author: Virender Singh

SmartCenter VS Zoho CRM

We provide the best software solution for your business needs

SmartCenter vs Zoho CRM Comparison FAQs

Is SmartCenter better than Zoho CRM?

Are SmartCenter and Zoho CRM same?

Which is better SmartCenter or Zoho CRM?

Is SmartCenter the same as Zoho CRM?

Can SmartCenter replace Zoho CRM?

What is the difference between SmartCenter and Zoho CRM?

A Quick Comparison Between SmartCenter vs Zoho CRM

Comparison of SmartCenter vs Zoho CRM In terms of Features

Comparison Between SmartCenter and Zoho CRM In terms of Deployment Type

SmartCenter or Zoho CRM: Which Is Ideal for Your Industry

Which Is Better? - SmartCenter or Zoho CRM

SmartCenter VS Zoho CRM

We provide the best software solution for your business needs

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SmartCenter vs Zoho CRM Comparison FAQs

Is SmartCenter better than Zoho CRM?

Are SmartCenter and Zoho CRM same?

Which is better SmartCenter or Zoho CRM?

Is SmartCenter the same as Zoho CRM?

Can SmartCenter replace Zoho CRM?

What is the difference between SmartCenter and Zoho CRM?

A Quick Comparison Between SmartCenter vs Zoho CRM

Comparison of SmartCenter vs Zoho CRM In terms of Features

Comparison Between SmartCenter and Zoho CRM In terms of Deployment Type

SmartCenter or Zoho CRM: Which Is Ideal for Your Industry

Which Is Better? - SmartCenter or Zoho CRM

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