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Servicenow VS BMC Helix ITSM

Let’s have a side-by-side comparison of Servicenow vs BMC Helix ITSM to find out which one is better. This software comparison between Servicenow and BMC Helix ITSM is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Servicenow or BMC Helix ITSM fits your business.

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Price On Request

Price On Request

  • industries All industries
  • industries All industries
  • chek Reporting & analytics
  • chek Service Management
  • chek Incident Management
  • chek Collaboration
  • chek Workflow designer
  • chek Modern persona-based UX
  • chek Comprehensive and intuitive service
  • chek BMC Helix Multi-Cloud Service Management
  • chek Cognitive automation capabilities
  • chek Powerful, stunning reports and visualizations
4.5(3)
str1 4.3
str1 4.3
str1 4.7
str1 4.3

Likelihood to Recommend

95%

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pros-list-icon We haven't purchased our software yet but it will be one of their recommendations. Posted - Aug 07, 2018

cons_icon N/A Posted - Aug 07, 2018

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Deployment

  • Web Based
  • On Premises

Device Supported

  • Desktop
  • Mobile
  • Tablet
  • iPad

Operating System

  • Ubuntu
  • Windows
  • iOS
  • Android
  • Mac OS
  • Windows(Phone)
  • Linux

Deployment

  • Web Based
  • On Premises

Device Supported

  • Desktop
  • Mobile
  • Tablet
  • iPad

Operating System

  • Ubuntu
  • Windows
  • iOS
  • Android
  • Mac OS
  • Windows(Phone)
  • Linux

A Quick Comparison Between Servicenow and BMC Helix ITSM

Let’s have a detailed comparison of Servicenow vs BMC Helix ITSM to find out which one is better. Let’s discover some of the essential factors that you must consider and decide whether Servicenow or BMC Helix ITSM fits your business.

Comparison of Servicenow vs BMC Helix ITSM In terms of Features

Servicenow includes features like Reporting & analytics, Service Management, Incident Management and Collaboration. BMC Helix ITSM is known for functionalities like Modern persona-based UX, Comprehensive and intuitive service, BMC Helix Multi-Cloud Service Management and Cognitive automation capabilities. When you compare Servicenow vs BMC Helix ITSM, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Servicenow and BMC Helix ITSM In terms of Deployment Type

While Servicenow supports Web Based deployment; BMC Helix ITSM is suitable for Web Based deployment. While selecting between Servicenow and BMC Helix ITSM, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Servicenow or BMC Helix ITSM: Which Is Ideal for Your Industry

Servicenow is ideal for industries like All Industries. For All Industries, BMC Helix ITSM is a better choice. If you are confused between Servicenow or BMC Helix ITSM, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Servicenow or BMC Helix ITSM

Servicenow and BMC Helix ITSM can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Servicenow and BMC Helix ITSM during demo to decide which one is best for your business.

FAQs

While Servicenow offers customized features, BMC Helix ITSM has diverse modules. Select between Servicenow or BMC Helix ITSM as per your business needs.
Both these products offer similar features but with a different approach. While Servicenow emphasizes on user experiences, BMC Helix ITSM focuses on functionalities.
It all depends on the functionalities that you prefer. While Servicenow offers add-ons along with essential features, BMC Helix ITSM emphasizes on customization.
No, the difference between Servicenow and BMC Helix ITSM lies in terms of features and functionalities. While Servicenow can be customized as per the user’s needs, BMC Helix ITSM addresses the diverse audience.
It depends upon your business requirement. Both Servicenow and BMC Helix ITSM provides standard features to cater diverse industry needs.
The difference lies in terms of the user interface and functionalities. While Servicenow is customizable, Servicenow offers comprehensive modules.

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