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  3. Servetel VS Smartflo - Cloud Telephony Solutions

Servetel VS Smartflo - Cloud Telephony Solutions

Let’s have a side-by-side comparison of Servetel vs Smartflo - Cloud Telephony Solutions to find out which one is better. This software comparison between Servetel and Smartflo - Cloud Telephony Solutions is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Servetel or Smartflo - Cloud Telephony Solutions fits your business.

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Servetel
Servetel

3.5

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Smartflo - Cloud Telephony Solutions
Smartflo - Cloud Telephony Solutions

4.2

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Servetel
Servetel

3.5

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Smartflo - Cloud Telephony Solutions
Smartflo - Cloud Telephony Solutions

4.2

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  • Recommended
  • img 6 Ratings & 6 Reviews
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  • img 9 Ratings & 4 Reviews
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Pricing

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Price Plans

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Get customise plan according to your business requirement

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Price on Request

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Offers

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Available offers & discounts

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Ratings

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Overall ratings

3.5

6 Ratings & 6 Reviews

61% Likelihood to Recommend

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4.2

9 Ratings & 4 Reviews

70% Likelihood to Recommend

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Pros & Cons

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Pros

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Reasonable service. Nothing extraordinary though. - Abhishek Dec 11, 2023

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The software implementation is smooth and straightforward. Also, it is very user...Read more - karan singh Apr 11, 2023

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Overall product is nice but security issues. - Nivedita Jaiswal Aug 17, 2023

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Nice to prepare flow chart of any project. It has extremely good features and to...Read more - Tapan Jul 27, 2023

Cons

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Bad customer support is afraid of picking up customers' calls. Random policies - Kunal Mar 01, 2024

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Very unprofessional team. Can increase prices at any time and disconnect service...Read more - Abhishek Dec 11, 2023

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They offered a lot of features and took Rs 89680 advance for implementation. Aft...Read more - Rakesh Nov 14, 2023

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Any agent or supervisor with add/edit rights can create Admin role. which simply...Read more - Nivedita Jaiswal Aug 17, 2023

Reviews

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Verified customer reviews

Unprofessional company with random dictator policies on customers

Kunal Mar 01, 2024

It is extremely unprofessional

Abhishek Dec 11, 2023

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Pathetic Services Poor flow

Rakesh Nov 14, 2023

Cloud Telephony Solutions

sridhar Aug 24, 2023

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Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgContact Center
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Webhook Integration
  • checked Real-Time Reports
  • checked User Friendly
  • checked SMS Alert
  • checked Live Call Monitoring
  • checked Real Time Analytics
  • checked Call Routing
  • checked Number Masking
  • checked Call Forwarding
  • checked Call Recording
  • checked Agent Scheduling
  • checked CRM Integration
  • checked Customizable Dashboard
  • checked Call Flow Strategy for Agents
  • checked Call Routing
  • checked Privacy & Protection
  • checked CRM-Integrated
  • checked Contact Management
  • checked Client Management
  • checked Communication

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

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Top Alternative Products

Office24By7

Office24By7

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Knowlarity

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Justcall

VAANI

VAANI

See all Servetel alternatives img
Office24By7

Office24By7

Knowlarity

Knowlarity

Justcall

Justcall

VAANI

VAANI

See all Smartflo - Cloud Telephony Solutions alternatives img

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Servetel vs Smartflo - Cloud Telephony Solutions Comparison FAQs

Software questions,
answered

While Servetel offers customized features, Smartflo - Cloud Telephony Solutions has diverse modules. Select between Servetel or Smartflo - Cloud Telephony Solutions as per your business needs.

Both these products offer similar features but with a different approach. While Servetel emphasizes on user experiences, Smartflo - Cloud Telephony Solutions focuses on functionalities.

It all depends on the functionalities that you prefer. While Servetel offers add-ons along with essential features, Smartflo - Cloud Telephony Solutions emphasizes on customization.

No, the difference between Servetel and Smartflo - Cloud Telephony Solutions lies in terms of features and functionalities. While Servetel can be customized as per the user’s needs, Smartflo - Cloud Telephony Solutions addresses the diverse audience.

It depends upon your business requirement. Both Servetel and Smartflo - Cloud Telephony Solutions provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Servetel is customizable, Servetel offers comprehensive modules.

A Quick Comparison Between Servetel vs Smartflo - Cloud Telephony Solutions

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Servetel vs Smartflo - Cloud Telephony Solutions In terms of Features
  • Comparison Between Servetel and Smartflo - Cloud Telephony Solutions In terms of Deployment Type
  • Servetel or Smartflo - Cloud Telephony Solutions: Which Is Ideal for Your Industry
  • Which Is Better? - Servetel or Smartflo - Cloud Telephony Solutions

Comparison of Servetel vs Smartflo - Cloud Telephony Solutions In terms of Features

Servetel includes features like Webhook Integration, Real-Time Reports, User Friendly and SMS Alert. Smartflo - Cloud Telephony Solutions is known for functionalities like Customizable Dashboard, Agents and commissions, Call Routing and Privacy. When you compare Servetel vs Smartflo - Cloud Telephony Solutions, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Servetel and Smartflo - Cloud Telephony Solutions In terms of Deployment Type

While Servetel supports Web Based deployment; Smartflo - Cloud Telephony Solutions is suitable for Web Based deployment. While selecting between Servetel and Smartflo - Cloud Telephony Solutions, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Servetel or Smartflo - Cloud Telephony Solutions: Which Is Ideal for Your Industry

Servetel is ideal for industries like Contact Center. For All Industries, Smartflo - Cloud Telephony Solutions is a better choice. If you are confused between Servetel or Smartflo - Cloud Telephony Solutions, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Servetel or Smartflo - Cloud Telephony Solutions

Servetel and Smartflo - Cloud Telephony Solutions can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Servetel and Smartflo - Cloud Telephony Solutions during demo to decide which one is best for your business.

Author: Techjockey Team

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