Servetel VS Office24By7

Let’s have a side-by-side comparison of Servetel vs Office24By7 to find out which one is better. This software comparison between Servetel and Office24By7 is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Servetel or Office24By7 fits your business.

Comparison

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Servetel

3.5

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Office24By7

4.9

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Pricing

Price Plans

Price on Request

Get customise plan according to your business requirement

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₹ 1400

Unlimited Plan (IVR Pricing)

₹ 2000

Unlimited Plan (Cloud Telephony Pricing)

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Lifetime Plan

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Offers

Available offers & discounts

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Ratings

Overall ratings

3.5

6 Ratings & 6 Reviews

Features 3.7

Value for Money 3.3

Ease of Use 3.6

Customer Support 3.4

Likelihood to Recommend

See all Servetel reviews

4.9

19 Ratings & 19 Reviews

Features 4.9

Value for Money 5

Ease of Use 4.9

Customer Support 5

Likelihood to Recommend

See all Office24By7 reviews

Pros & Cons

Pros

Reasonable service. Nothing extraordinary though. - Abhishek Dec 11, 2023

The software implementation is smooth and straightforward. Also, it is very user...Read more - karan singh Apr 11, 2023

It has in-built cloud telephony, which can be used to conduct voice, SMS, email ...Read more - Sharath Nov 18, 2024

very reasonable price with good features and excellent customer support is respo...Read more - Pranav Mohan Nov 14, 2024

Cons

Bad customer support is afraid of picking up customers' calls. Random policies - Kunal Mar 01, 2024

Very unprofessional team. Can increase prices at any time and disconnect service...Read more - Abhishek Dec 11, 2023

I didn't find any negatives to point out as such. Everything about them is so go...Read more - Sharath Nov 18, 2024

Product UI was not updated till Nov 2024. - Pranav Mohan Nov 14, 2024

Reviews

Verified customer reviews

Unprofessional company with random dictator policies on customers

Kunal Mar 01, 2024

It is extremely unprofessional

Abhishek Dec 11, 2023

See all Servetel reviews

Awesome CRM! Just love it!

Sharath Nov 18, 2024

Great customer support !

Pranav Mohan Nov 14, 2024

See all Office24By7 reviews

Best Use for

Business Size:

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Business Type:

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Industries:

Contact Center

All Industries

Features

Product features

Webhook Integration
Real-Time Reports
User Friendly
SMS Alert
Live Call Monitoring
Real Time Analytics
Call Routing
Number Masking
Call Forwarding
Call Recording
Agent Scheduling
CRM Integration

Call Center Management
Post Call Survey
Inbound Call Management
Hierarchical Monitoring
Mobile CRM
Sales Automation
Contact Management
Email Marketing
Drip Marketing Automation
Communication
OTP Authentication
Surveys & Feedback
Reports & Dashboard

Specifications

Deployment

Web based
On Premises

Web based
On Premises

Device Supported

Desktop
Mobile
iPad
Tablet

Desktop
Mobile
iPad
Tablet

Supported Platforms

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Languages support

English

English

Alternatives

Top Alternative Products

Smartflo - Cloud Telephony Solutions

Knowlarity

Justcall

VAANI

See all Servetel alternatives

Smartflo - Cloud Telephony Solutions

Knowlarity

Justcall

VAANI

See all Office24By7 alternatives

Servetel vs Office24By7 Comparison FAQs

Software questions,
answered

While Servetel offers customized features, Office24By7 has diverse modules. Select between Servetel or Office24By7 as per your business needs.

Both these products offer similar features but with a different approach. While Servetel emphasizes on user experiences, Office24By7 focuses on functionalities.

It all depends on the functionalities that you prefer. While Servetel offers add-ons along with essential features, Office24By7 emphasizes on customization.

No, the difference between Servetel and Office24By7 lies in terms of features and functionalities. While Servetel can be customized as per the user’s needs, Office24By7 addresses the diverse audience.

It depends upon your business requirement. Both Servetel and Office24By7 provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Servetel is customizable, Servetel offers comprehensive modules.

A Quick Comparison Between Servetel vs Office24By7

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

Comparison of Servetel vs Office24By7 In terms of Features
Comparison Between Servetel and Office24By7 In terms of Deployment Type
Servetel or Office24By7: Which Is Ideal for Your Industry
Which Is Better? - Servetel or Office24By7

Comparison of Servetel vs Office24By7 In terms of Features

Servetel includes features like Webhook Integration, Real-Time Reports, User Friendly and SMS Alert. Office24By7 is known for functionalities like Call Center Management, Surveys, Inbound Call Center and Call Monitoring. When you compare Servetel vs Office24By7, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Servetel and Office24By7 In terms of Deployment Type

While Servetel supports Web Based deployment; Office24By7 is suitable for Web Based and On Premises deployment. While selecting between Servetel and Office24By7, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Servetel or Office24By7: Which Is Ideal for Your Industry

Servetel is ideal for industries like Contact Center. For All Industries, Office24By7 is a better choice. If you are confused between Servetel or Office24By7, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Servetel or Office24By7

Servetel and Office24By7 can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Servetel and Office24By7 during demo to decide which one is best for your business.

Author: Techjockey Team

Servetel VS Office24By7

We provide the best software solution for your business needs

Servetel vs Office24By7 Comparison FAQs

Is Servetel better than Office24By7?

Are Servetel and Office24By7 same?

Which is better Servetel or Office24By7?

Is Servetel the same as Office24By7?

Can Servetel replace Office24By7?

What is the difference between Servetel and Office24By7?

A Quick Comparison Between Servetel vs Office24By7

Comparison of Servetel vs Office24By7 In terms of Features

Comparison Between Servetel and Office24By7 In terms of Deployment Type

Servetel or Office24By7: Which Is Ideal for Your Industry

Which Is Better? - Servetel or Office24By7

Servetel VS Office24By7

We provide the best software solution for your business needs

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Servetel vs Office24By7 Comparison FAQs

Is Servetel better than Office24By7?

Are Servetel and Office24By7 same?

Which is better Servetel or Office24By7?

Is Servetel the same as Office24By7?

Can Servetel replace Office24By7?

What is the difference between Servetel and Office24By7?

A Quick Comparison Between Servetel vs Office24By7

Comparison of Servetel vs Office24By7 In terms of Features

Comparison Between Servetel and Office24By7 In terms of Deployment Type

Servetel or Office24By7: Which Is Ideal for Your Industry

Which Is Better? - Servetel or Office24By7

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