VICIdial

Call Center Software

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Starting Price

₹ 1,799 /Monthly

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All industries

BPO
Contact Center

Automatic Device Recognition
Skill Based Routing
Real Time Analytics
Voicemail
Route Mapping

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Call Center Management
Website Management
Callback Scheduling
Application Integration
Virtual Call Center

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Overall

5(1)

Features

Ease of Use

Value for Money

Customer Support

Likelihood to Recommend

100%

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pros-list-icon The platform is really user friendly. You can drive yourself into very deep technical details in only one click, allowing you to have more flexibility to processes. The dialing mode and CRM feature made our work more managable. Posted - Nov 22, 2021

cons_icon None. Posted - Nov 22, 2021

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Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

A Quick Comparison Between SanCCS Cloud and VICIdial

Let’s have a detailed comparison of SanCCS Cloud vs VICIdial to find out which one is better. Let’s discover some of the essential factors that you must consider and decide whether SanCCS Cloud or VICIdial fits your business.

Comparison of SanCCS Cloud vs VICIdial In terms of Features

SanCCS Cloud includes features like Automatic Device Recognition, Skill Based Routing, Real Time Analytics and Voicemail. VICIdial is known for functionalities like Call Center Management, Website Management, Callback Scheduling and Application Integration. When you compare SanCCS Cloud vs VICIdial, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between SanCCS Cloud and VICIdial In terms of Deployment Type

While SanCCS Cloud supports Web Based deployment; VICIdial is suitable for Web Based and On Premises deployment. While selecting between SanCCS Cloud and VICIdial, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

SanCCS Cloud or VICIdial: Which Is Ideal for Your Industry

SanCCS Cloud is ideal for industries like All Industries. For BPO and Contact Center, VICIdial is a better choice. If you are confused between SanCCS Cloud or VICIdial, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - SanCCS Cloud or VICIdial

SanCCS Cloud and VICIdial can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare SanCCS Cloud and VICIdial during demo to decide which one is best for your business.

FAQs

Is SanCCS Cloud better than VICIdial?

While SanCCS Cloud offers customized features, VICIdial has diverse modules. Select between SanCCS Cloud or VICIdial as per your business needs.

Are SanCCS Cloud and VICIdial same?

Both these products offer similar features but with a different approach. While SanCCS Cloud emphasizes on user experiences, VICIdial focuses on functionalities.

Which is better SanCCS Cloud or VICIdial?

It all depends on the functionalities that you prefer. While SanCCS Cloud offers add-ons along with essential features, VICIdial emphasizes on customization.

Is SanCCS Cloud the same as VICIdial?

No, the difference between SanCCS Cloud and VICIdial lies in terms of features and functionalities. While SanCCS Cloud can be customized as per the user’s needs, VICIdial addresses the diverse audience.

Can SanCCS Cloud replace VICIdial?

It depends upon your business requirement. Both SanCCS Cloud and VICIdial provides standard features to cater diverse industry needs.

What is the difference between SanCCS Cloud and VICIdial?

The difference lies in terms of the user interface and functionalities. While SanCCS Cloud is customizable, SanCCS Cloud offers comprehensive modules.