DialDesk

Call Center Software

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Platform

Starting Price

₹ 1,799 /Monthly

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Starting Price

₹ 15,000 /Quarterly

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All industries

All industries

Automatic Device Recognition
Skill Based Routing
Real Time Analytics
Voicemail
Route Mapping

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Pay-as-you-Use
Maximum resource optimization
Sales Management
Improve Customer Experience
Versatility

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Overall

5(1)

Features

Ease of Use

Value for Money

Customer Support

Likelihood to Recommend

100%

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Overall

4.7(6)

Features

4.5

Ease of Use

4.8

Value for Money

4.8

Customer Support

Likelihood to Recommend

98%

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pros-list-icon The platform is really user friendly. You can drive yourself into very deep technical details in only one click, allowing you to have more flexibility to processes. The dialing mode and CRM feature made our work more managable. Posted - Nov 22, 2021

cons_icon None. Posted - Nov 22, 2021

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pros-list-icon I appreciated how dialDesk seamlessly integrated multiple support channels, making it easier for our team to manage customer interactions effectively Posted - Jul 04, 2024

cons_icon NA Posted - Jul 04, 2024

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Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

A Quick Comparison Between SanCCS Cloud and DialDesk

Let’s have a detailed comparison of SanCCS Cloud vs DialDesk to find out which one is better. Let’s discover some of the essential factors that you must consider and decide whether SanCCS Cloud or DialDesk fits your business.

Comparison of SanCCS Cloud vs DialDesk In terms of Features

SanCCS Cloud includes features like Automatic Device Recognition, Skill Based Routing, Real Time Analytics and Voicemail. DialDesk is known for functionalities like Pay-as-you-Use, Maximum resource optimization, Sales Management and Improve Customer Experience. When you compare SanCCS Cloud vs DialDesk, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between SanCCS Cloud and DialDesk In terms of Deployment Type

While SanCCS Cloud supports Web Based deployment; DialDesk is suitable for Web Based deployment. While selecting between SanCCS Cloud and DialDesk, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

SanCCS Cloud or DialDesk: Which Is Ideal for Your Industry

SanCCS Cloud is ideal for industries like All Industries. For All Industries, DialDesk is a better choice. If you are confused between SanCCS Cloud or DialDesk, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - SanCCS Cloud or DialDesk

SanCCS Cloud and DialDesk can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare SanCCS Cloud and DialDesk during demo to decide which one is best for your business.

FAQs

Is SanCCS Cloud better than DialDesk?

While SanCCS Cloud offers customized features, DialDesk has diverse modules. Select between SanCCS Cloud or DialDesk as per your business needs.

Are SanCCS Cloud and DialDesk same?

Both these products offer similar features but with a different approach. While SanCCS Cloud emphasizes on user experiences, DialDesk focuses on functionalities.

Which is better SanCCS Cloud or DialDesk?

It all depends on the functionalities that you prefer. While SanCCS Cloud offers add-ons along with essential features, DialDesk emphasizes on customization.

Is SanCCS Cloud the same as DialDesk?

No, the difference between SanCCS Cloud and DialDesk lies in terms of features and functionalities. While SanCCS Cloud can be customized as per the user’s needs, DialDesk addresses the diverse audience.

Can SanCCS Cloud replace DialDesk?

It depends upon your business requirement. Both SanCCS Cloud and DialDesk provides standard features to cater diverse industry needs.

What is the difference between SanCCS Cloud and DialDesk?

The difference lies in terms of the user interface and functionalities. While SanCCS Cloud is customizable, SanCCS Cloud offers comprehensive modules.