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SanCCS VS VICIdial

Let’s have a side-by-side comparison of SanCCS vs VICIdial to find out which one is better. This software comparison between SanCCS and VICIdial is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether SanCCS or VICIdial fits your business.

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Starting Price

₹ 7,999 /One-Time

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Price On Request

  • industries All industries
  • BPO
  • Contact Center
  • chek IVR Facility
  • chek CRM
  • chek Remote Access
  • chek Billing & Invoicing
  • chek Voice Dialing
  • chek Call Center Management
  • chek Website Management
  • chek Callback Scheduling
  • chek Application Integration
  • chek Virtual Call Center
5(2)
str1 5
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Likelihood to Recommend

100%

Have you used VICIdial before?
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pros-list-icon One of best and affordable on premises Call Center Solution with various integrations. Posted - Nov 13, 2021

cons_icon No cons for me. Posted - Nov 13, 2021

Have you used VICIdial before?
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Deployment

  • Web Based
  • On Premises

Device Supported

  • Desktop
  • Mobile
  • Tablet
  • iPad

Operating System

  • Ubuntu
  • Windows
  • iOS
  • Android
  • Mac OS
  • Windows(Phone)
  • Linux

Deployment

  • Web Based
  • On Premises

Device Supported

  • Desktop
  • Mobile
  • Tablet
  • iPad

Operating System

  • Ubuntu
  • Windows
  • iOS
  • Android
  • Mac OS
  • Windows(Phone)
  • Linux

A Quick Comparison Between SanCCS and VICIdial

Let’s have a detailed comparison of SanCCS vs VICIdial to find out which one is better. Let’s discover some of the essential factors that you must consider and decide whether SanCCS or VICIdial fits your business.

Comparison of SanCCS vs VICIdial In terms of Features

SanCCS includes features like IVR Facility, CRM, Remote Access and Billing & Invoicing. VICIdial is known for functionalities like Call Center Management, Website Management, Callback Scheduling and Application Integration. When you compare SanCCS vs VICIdial, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between SanCCS and VICIdial In terms of Deployment Type

While SanCCS supports Web Based deployment; VICIdial is suitable for Web Based and On Premises deployment. While selecting between SanCCS and VICIdial, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

SanCCS or VICIdial: Which Is Ideal for Your Industry

SanCCS is ideal for industries like All Industries. For BPO and Contact Center, VICIdial is a better choice. If you are confused between SanCCS or VICIdial, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - SanCCS or VICIdial

SanCCS and VICIdial can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare SanCCS and VICIdial during demo to decide which one is best for your business.

FAQs

While SanCCS offers customized features, VICIdial has diverse modules. Select between SanCCS or VICIdial as per your business needs.
Both these products offer similar features but with a different approach. While SanCCS emphasizes on user experiences, VICIdial focuses on functionalities.
It all depends on the functionalities that you prefer. While SanCCS offers add-ons along with essential features, VICIdial emphasizes on customization.
No, the difference between SanCCS and VICIdial lies in terms of features and functionalities. While SanCCS can be customized as per the user’s needs, VICIdial addresses the diverse audience.
It depends upon your business requirement. Both SanCCS and VICIdial provides standard features to cater diverse industry needs.
The difference lies in terms of the user interface and functionalities. While SanCCS is customizable, SanCCS offers comprehensive modules.

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