SanCCS VS VICIdial

Let’s have a side-by-side comparison of SanCCS vs VICIdial to find out which one is better. This software comparison between SanCCS and VICIdial is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether SanCCS or VICIdial fits your business.

Comparison

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SanCCS

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VICIdial

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Pricing

Price Plans

₹ 7999

SanCCS

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Price on Request

Get customise plan according to your business requirement

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Lifetime Plan

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Offers

Available offers & discounts

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Ratings

Overall ratings

2 Ratings & 2 Reviews

Features 5

Value for Money 5

Ease of Use 5

Customer Support 5

Likelihood to Recommend

Not Available

Currently no ratings are available. Please check back later

Pros & Cons

Pros

This call centre solution made my business operations easy and efficient. The mu...Read more - Parvesh singh Nov 22, 2021

One of best and affordable on premises Call Center Solution with various integra...Read more - Krishna Nov 13, 2021

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Currently no pros are available. Please check back later

Reviews

Verified customer reviews

Great Work From Home Solution

Parvesh singh Nov 22, 2021

A must have call center software

Krishna Nov 13, 2021

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Not Available

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Best Use for

Business Size:

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Business Type:

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Industries:

All Industries

BPO
Contact Center

Features

Product features

IVR – Multilayer Options with Menu and Sub Menus
Self Designable Web Based CRM
Remote Extensions
Trunk Wise Billing
Dialing Mode: Manual, Preview, Progressive
Multi Alternate Number Dialing
Multi ACD
User / Group Rights
Import Data from Excel/CSV
Customizable Reporting Format
User Definable Filters in Reporting Format
Multi-Process/Multilevel STD Table
Call Billing Software
Call Back Scheduling

Blended call handling
Web-configurable IVRs
Scheduled Callbacks
Three-Way calling within agent application
Integrated call recording
Agents operate remotely
Web-based agent & administrative interfaces
Reegulatory compliance capability
Broadcast & predictive dialing
Open-Source AGPLv2 licensed

Specifications

Deployment

Web based
On Premises

Web based
On Premises

Device Supported

Desktop
Mobile
iPad
Tablet

Desktop
Mobile
iPad
Tablet

Supported Platforms

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Languages support

English

English

Alternatives

Top Alternative Products

SanCCS Cloud

Cube Call centre Solution

MyOperator

DialDesk

See all SanCCS alternatives

Cube Call centre Solution

MyOperator

DialDesk

SanCCS Cloud

See all VICIdial alternatives

SanCCS vs VICIdial Comparison FAQs

Software questions,
answered

While SanCCS offers customized features, VICIdial has diverse modules. Select between SanCCS or VICIdial as per your business needs.

Both these products offer similar features but with a different approach. While SanCCS emphasizes on user experiences, VICIdial focuses on functionalities.

It all depends on the functionalities that you prefer. While SanCCS offers add-ons along with essential features, VICIdial emphasizes on customization.

No, the difference between SanCCS and VICIdial lies in terms of features and functionalities. While SanCCS can be customized as per the user’s needs, VICIdial addresses the diverse audience.

It depends upon your business requirement. Both SanCCS and VICIdial provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While SanCCS is customizable, SanCCS offers comprehensive modules.

A Quick Comparison Between SanCCS vs VICIdial

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

Comparison of SanCCS vs VICIdial In terms of Features
Comparison Between SanCCS and VICIdial In terms of Deployment Type
SanCCS or VICIdial: Which Is Ideal for Your Industry
Which Is Better? - SanCCS or VICIdial

Comparison of SanCCS vs VICIdial In terms of Features

SanCCS includes features like IVR Facility, CRM, Remote Access and Billing & Invoicing. VICIdial is known for functionalities like Call Center Management, Website Management, Callback Scheduling and Application Integration. When you compare SanCCS vs VICIdial, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between SanCCS and VICIdial In terms of Deployment Type

While SanCCS supports Web Based deployment; VICIdial is suitable for Web Based and On Premises deployment. While selecting between SanCCS and VICIdial, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

SanCCS or VICIdial: Which Is Ideal for Your Industry

SanCCS is ideal for industries like All Industries. For BPO and Contact Center, VICIdial is a better choice. If you are confused between SanCCS or VICIdial, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - SanCCS or VICIdial

SanCCS and VICIdial can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare SanCCS and VICIdial during demo to decide which one is best for your business.

Author: Techjockey Team

SanCCS VS VICIdial

We provide the best software solution for your business needs

SanCCS vs VICIdial Comparison FAQs

Is SanCCS better than VICIdial?

Are SanCCS and VICIdial same?

Which is better SanCCS or VICIdial?

Is SanCCS the same as VICIdial?

Can SanCCS replace VICIdial?

What is the difference between SanCCS and VICIdial?

A Quick Comparison Between SanCCS vs VICIdial

Comparison of SanCCS vs VICIdial In terms of Features

Comparison Between SanCCS and VICIdial In terms of Deployment Type

SanCCS or VICIdial: Which Is Ideal for Your Industry

Which Is Better? - SanCCS or VICIdial

SanCCS VS VICIdial

We provide the best software solution for your business needs

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SanCCS vs VICIdial Comparison FAQs

Is SanCCS better than VICIdial?

Are SanCCS and VICIdial same?

Which is better SanCCS or VICIdial?

Is SanCCS the same as VICIdial?

Can SanCCS replace VICIdial?

What is the difference between SanCCS and VICIdial?

A Quick Comparison Between SanCCS vs VICIdial

Comparison of SanCCS vs VICIdial In terms of Features

Comparison Between SanCCS and VICIdial In terms of Deployment Type

SanCCS or VICIdial: Which Is Ideal for Your Industry

Which Is Better? - SanCCS or VICIdial

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