SanCCS VS DCdial

Let’s have a side-by-side comparison of SanCCS vs DCdial to find out which one is better. This software comparison between SanCCS and DCdial is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether SanCCS or DCdial fits your business.

Comparison

Add Product

SanCCS

Get Free Demo

DCdial

4.4

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Offers

Available offers & discounts

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Ratings

Overall ratings

2 Ratings & 2 Reviews

Features 5

Value for Money 5

Ease of Use 5

Customer Support 5

Likelihood to Recommend

4.4

4 Ratings & 0 Reviews

Features 4

Value for Money 4.7

Ease of Use 4

Customer Support 5

Likelihood to Recommend

Pros & Cons

Pros

This call centre solution made my business operations easy and efficient. The mu...Read more - Parvesh singh Nov 22, 2021

One of best and affordable on premises Call Center Solution with various integra...Read more - Krishna Nov 13, 2021

Not Available

Currently no pros are available. Please check back later

Reviews

Verified customer reviews

Great Work From Home Solution

Parvesh singh Nov 22, 2021

A must have call center software

Krishna Nov 13, 2021

See all SanCCS reviews

Not Available

Currently no reviews are available. Please check back later

Best Use for

Business Size:

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Business Type:

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Industries:

All Industries

ITES
BPO
Contact Center
Banking

Features

Product features

IVR – Multilayer Options with Menu and Sub Menus
Self Designable Web Based CRM
Remote Extensions
Trunk Wise Billing
Dialing Mode: Manual, Preview, Progressive
Multi Alternate Number Dialing
Multi ACD
User / Group Rights
Import Data from Excel/CSV
Customizable Reporting Format
User Definable Filters in Reporting Format
Multi-Process/Multilevel STD Table
Call Billing Software
Call Back Scheduling

Route Calls by Agent Skillset
Remote Call Monitoring
Local and Toll-Free Dialer
Priority Routing
PCI Compliant Payment Lines
Lead Filter Strategy
Fully Integrated with CRM
Comprehensive Preview Dialer
Advanced Agent Desktop & Tools
Robust Security Features

Specifications

Deployment

Web based
On Premises

Web based
On Premises

Device Supported

Desktop
Mobile
iPad
Tablet

Desktop
Mobile
iPad
Tablet

Supported Platforms

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Languages support

English

English

Alternatives

Top Alternative Products

SanCCS Cloud

Cube Call centre Solution

MyOperator

DialDesk

See all SanCCS alternatives

Cube Call centre Solution

MyOperator

DialDesk

SanCCS Cloud

See all DCdial alternatives

SanCCS vs DCdial Comparison FAQs

Software questions,
answered

While SanCCS offers customized features, DCdial has diverse modules. Select between SanCCS or DCdial as per your business needs.

Both these products offer similar features but with a different approach. While SanCCS emphasizes on user experiences, DCdial focuses on functionalities.

It all depends on the functionalities that you prefer. While SanCCS offers add-ons along with essential features, DCdial emphasizes on customization.

No, the difference between SanCCS and DCdial lies in terms of features and functionalities. While SanCCS can be customized as per the user’s needs, DCdial addresses the diverse audience.

It depends upon your business requirement. Both SanCCS and DCdial provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While SanCCS is customizable, SanCCS offers comprehensive modules.

A Quick Comparison Between SanCCS vs DCdial

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

Comparison of SanCCS vs DCdial In terms of Features
Comparison Between SanCCS and DCdial In terms of Deployment Type
SanCCS or DCdial: Which Is Ideal for Your Industry
Which Is Better? - SanCCS or DCdial

Comparison of SanCCS vs DCdial In terms of Features

SanCCS includes features like IVR Facility, CRM, Remote Access and Billing & Invoicing. DCdial is known for functionalities like Skills Tracking, Remote Immobilization, Local Moves and Priority Support. When you compare SanCCS vs DCdial, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between SanCCS and DCdial In terms of Deployment Type

While SanCCS supports Web Based deployment; DCdial is suitable for Web Based deployment. While selecting between SanCCS and DCdial, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

SanCCS or DCdial: Which Is Ideal for Your Industry

SanCCS is ideal for industries like All Industries. For ITES, BPO and Contact Center, DCdial is a better choice. If you are confused between SanCCS or DCdial, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - SanCCS or DCdial

SanCCS and DCdial can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare SanCCS and DCdial during demo to decide which one is best for your business.

Author: Techjockey Team

SanCCS VS DCdial

We provide the best software solution for your business needs

SanCCS vs DCdial Comparison FAQs

Is SanCCS better than DCdial?

Are SanCCS and DCdial same?

Which is better SanCCS or DCdial?

Is SanCCS the same as DCdial?

Can SanCCS replace DCdial?

What is the difference between SanCCS and DCdial?

A Quick Comparison Between SanCCS vs DCdial

Comparison of SanCCS vs DCdial In terms of Features

Comparison Between SanCCS and DCdial In terms of Deployment Type

SanCCS or DCdial: Which Is Ideal for Your Industry

Which Is Better? - SanCCS or DCdial

SanCCS VS DCdial

We provide the best software solution for your business needs

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SanCCS vs DCdial Comparison FAQs

Is SanCCS better than DCdial?

Are SanCCS and DCdial same?

Which is better SanCCS or DCdial?

Is SanCCS the same as DCdial?

Can SanCCS replace DCdial?

What is the difference between SanCCS and DCdial?

A Quick Comparison Between SanCCS vs DCdial

Comparison of SanCCS vs DCdial In terms of Features

Comparison Between SanCCS and DCdial In terms of Deployment Type

SanCCS or DCdial: Which Is Ideal for Your Industry

Which Is Better? - SanCCS or DCdial

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