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SanCCS VS CallShaper

Let’s have a side-by-side comparison of SanCCS vs CallShaper to find out which one is better. This software comparison between SanCCS and CallShaper is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether SanCCS or CallShaper fits your business.

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  • img 2 Ratings & 2 Reviews
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  • img 3 Ratings & 0 Reviews
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Pricing

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Price Plans

₹ 7999

SanCCS

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  • Lifetime Plan
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  • img Free Trial
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Offers

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Available offers & discounts

img Save upto 28%, Get GST Invoice on your business purchase

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Ratings

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Overall ratings

5

2 Ratings & 2 Reviews

100% Likelihood to Recommend

4.2

3 Ratings & 0 Reviews

83% Likelihood to Recommend

Pros & Cons

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Pros

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This call centre solution made my business operations easy and efficient. The mu...Read more - Parvesh singh Nov 22, 2021

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One of best and affordable on premises Call Center Solution with various integra...Read more - Krishna Nov 13, 2021

Not Available

Currently no pros are available. Please check back later

Cons

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N/A - Parvesh singh Nov 22, 2021

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No cons for me. - Krishna Nov 13, 2021

Not Available

Currently no cons are available. Please check back later

Reviews

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Verified customer reviews

Great Work From Home Solution

Parvesh singh Nov 22, 2021

A must have call center software

Krishna Nov 13, 2021

Rating

Amit Bhanushali Dec 26, 2024

Rating

sayyed faizan ali Sep 04, 2024

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgITES
  • imgBPO
  • imgContact Center
  • imgBanking

We provide the best software solution for your business needs

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Features

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Product features

  • checked IVR – Multilayer Options with Menu and Sub Menus
  • checked Self Designable Web Based CRM
  • checked Remote Extensions
  • checked Trunk Wise Billing
  • checked Dialing Mode: Manual, Preview, Progressive
  • checked Multi Alternate Number Dialing
  • checked Multi ACD
  • checked User / Group Rights
  • checked Import Data from Excel/CSV
  • checked Customizable Reporting Format
  • checked User Definable Filters in Reporting Format
  • checked Multi-Process/Multilevel STD Table
  • checked Call Billing Software
  • checked Call Back Scheduling
  • checked Dynamic Scripting
  • checked Predictive Dialer
  • checked Robust Help Center
  • checked APIs & Webhooks
  • checked Regulatory Rules
  • checked IVR
  • checked Flexible Lead Prioritization
  • checked Bulk File Uploading
  • checked Real Time Lead Posting
  • checked Manual & Click to Call Preview

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

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Top Alternative Products

SanCCS Cloud

SanCCS Cloud


Freshdesk Contact Center

Freshdesk Contact Center


Cube Call centre Solution

Cube Call centre Solution


MyOperator

MyOperator


See all SanCCS alternatives img
Freshdesk Contact Center

Freshdesk Contact Center


Cube Call centre Solution

Cube Call centre Solution


MyOperator

MyOperator


DialDesk

DialDesk


See all CallShaper alternatives img

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Similar Comparison

SanCCS vs CallShaper Comparison FAQs

Software questions,
answered

While SanCCS offers customized features, CallShaper has diverse modules. Select between SanCCS or CallShaper as per your business needs.

Both these products offer similar features but with a different approach. While SanCCS emphasizes on user experiences, CallShaper focuses on functionalities.

It all depends on the functionalities that you prefer. While SanCCS offers add-ons along with essential features, CallShaper emphasizes on customization.

No, the difference between SanCCS and CallShaper lies in terms of features and functionalities. While SanCCS can be customized as per the user’s needs, CallShaper addresses the diverse audience.

It depends upon your business requirement. Both SanCCS and CallShaper provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While SanCCS is customizable, SanCCS offers comprehensive modules.

A Quick Comparison Between SanCCS vs CallShaper

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of SanCCS vs CallShaper In terms of Features
  • Comparison Between SanCCS and CallShaper In terms of Deployment Type
  • SanCCS or CallShaper: Which Is Ideal for Your Industry
  • Which Is Better? - SanCCS or CallShaper

Comparison of SanCCS vs CallShaper In terms of Features

SanCCS includes features like IVR Facility, CRM, Remote Access and Billing & Invoicing. CallShaper is known for functionalities like Subscription, Bulk Outbound Dialers, Robust Billing and Stock Handling Options and Web Traffic Reporting. When you compare SanCCS vs CallShaper, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between SanCCS and CallShaper In terms of Deployment Type

While SanCCS supports Web Based deployment; CallShaper is suitable for Web Based deployment. While selecting between SanCCS and CallShaper, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

SanCCS or CallShaper: Which Is Ideal for Your Industry

SanCCS is ideal for industries like All Industries. For ITES, BPO and Contact Center, CallShaper is a better choice. If you are confused between SanCCS or CallShaper, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - SanCCS or CallShaper

SanCCS and CallShaper can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare SanCCS and CallShaper during demo to decide which one is best for your business.

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