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  3. Salesforce Service Cloud VS Essential SFA

Salesforce Service Cloud VS Essential SFA

Let’s have a side-by-side comparison of Salesforce Service Cloud vs Essential SFA to find out which one is better. This software comparison between Salesforce Service Cloud and Essential SFA is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Salesforce Service Cloud or Essential SFA fits your business.

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Salesforce Service Cloud
Salesforce Service Cloud

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Essential SFA
Essential SFA

4.6

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Salesforce Service Cloud
Salesforce Service Cloud

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Essential SFA
Essential SFA

4.6

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  • img 2 Ratings & 2 Reviews
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Pricing

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Price Plans

$ 24

Starter Suite (The simple CRM suite for marketing, sales, service, and commerce)

$ 80

Professional (The CRM for service)

$ 165

Enterprise (The CRM for service with built-in AI)

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  • Lifetime Plan
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  • img Free Trial
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  • img Free Trial
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Offers

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Available offers & discounts

img Save upto 28%, Get GST Invoice on your business purchase

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Ratings

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Overall ratings

Not Available

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4.6

2 Ratings & 2 Reviews

90% Likelihood to Recommend

See all Essential SFA reviews img

Pros & Cons

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Pros

Not Available

Currently no pros are available. Please check back later

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I was shopping for a software. I thought I was comparing products but had actual...Read more - MUKESH KUMAR Aug 19, 2016

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The service provided by them is amazing. It was not only fast delivery but when ...Read more - Jyoti Ranjan Nayak Aug 12, 2016

Reviews

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Verified customer reviews

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Honest Experience with Techjockey

Jyoti Ranjan Nayak Aug 12, 2016

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Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Appointment Management
  • checked Collaboration Tools
  • checked Campaign Management
  • checked Call Logging
  • checked Call Recording
  • checked Routing
  • checked Audit Trail
  • checked Call Center Management
  • checked Customer Service
  • checked Customizable Branding
  • checked Offline Capability
  • checked Third Party Integration
  • checked GEO Tagging & GEO Fencing
  • checked E-Detailing / Content Delivery Solution
  • checked MIS Reports
  • checked Expense Management
  • checked Target & sales Management
  • checked Push Notification

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

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Top Alternative Products

Delta Sales Force Automation

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GogreenSFA 360

KOOPS Sales Force Automation

KOOPS Sales Force Automation

See all Salesforce Service Cloud alternatives img
Delta Sales Force Automation

Delta Sales Force Automation

GogreenSFA 360

GogreenSFA 360

KOOPS Sales Force Automation

KOOPS Sales Force Automation

Outplay

Outplay

See all Essential SFA alternatives img

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Salesforce Service Cloud vs Essential SFA Comparison FAQs

Software questions,
answered

While Salesforce Service Cloud offers customized features, Essential SFA has diverse modules. Select between Salesforce Service Cloud or Essential SFA as per your business needs.

Both these products offer similar features but with a different approach. While Salesforce Service Cloud emphasizes on user experiences, Essential SFA focuses on functionalities.

It all depends on the functionalities that you prefer. While Salesforce Service Cloud offers add-ons along with essential features, Essential SFA emphasizes on customization.

No, the difference between Salesforce Service Cloud and Essential SFA lies in terms of features and functionalities. While Salesforce Service Cloud can be customized as per the user’s needs, Essential SFA addresses the diverse audience.

It depends upon your business requirement. Both Salesforce Service Cloud and Essential SFA provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Salesforce Service Cloud is customizable, Salesforce Service Cloud offers comprehensive modules.

A Quick Comparison Between Salesforce Service Cloud vs Essential SFA

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Salesforce Service Cloud vs Essential SFA In terms of Features
  • Comparison Between Salesforce Service Cloud and Essential SFA In terms of Deployment Type
  • Salesforce Service Cloud or Essential SFA: Which Is Ideal for Your Industry
  • Which Is Better? - Salesforce Service Cloud or Essential SFA

Comparison of Salesforce Service Cloud vs Essential SFA In terms of Features

Salesforce Service Cloud includes features like Appointment Management, Collaboration Tools, Campaign Management and Call Logging. Essential SFA is known for functionalities like Offline Capability, Third Party Integration, Geo Tagging and E-Detailing / Content Delivery Solution. When you compare Salesforce Service Cloud vs Essential SFA, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Salesforce Service Cloud and Essential SFA In terms of Deployment Type

While Salesforce Service Cloud supports Web Based deployment; Essential SFA is suitable for Web Based deployment. While selecting between Salesforce Service Cloud and Essential SFA, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Salesforce Service Cloud or Essential SFA: Which Is Ideal for Your Industry

Salesforce Service Cloud is ideal for industries like All Industries. For All Industries, Essential SFA is a better choice. If you are confused between Salesforce Service Cloud or Essential SFA, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Salesforce Service Cloud or Essential SFA

Salesforce Service Cloud and Essential SFA can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Salesforce Service Cloud and Essential SFA during demo to decide which one is best for your business.

Author: Techjockey Team

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