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Salesforce CRM VS SugarCRM VS Vtiger CRM

Let’s have a side-by-side comparison of Salesforce CRM vs SugarCRM vs Vtiger CRM to find out which one is better. This software comparison between Salesforce CRM and SugarCRM and Vtiger CRM is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Salesforce CRM or SugarCRM or Vtiger CRM fits your business.

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  • img 39 Ratings & 28 Reviews
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  • img 16 Ratings & 12 Reviews
  • icon_ubuntu icon_desktop icon_mac icon_linux
  • img 13 Ratings & 13 Reviews
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Pricing

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Price Plans

$ 25

Starter Suite-[Billed monthly or annually]

$ 100

Pro Suite-[Billed annually]

$ 165

Enterprise-[Billed annually]

View Details img

$ 19

Essentials-(Billed Annually)

$ 59

Standard-(Billed Annually)

$ 85

Advanced-(Billed Annually)

+ 1 more plans img

₹ 1050

ONE GROWTH (Standard)

₹ 2940

ONE PROFESSIONAL (Standard)

₹ 4060

ONE ENTERPRISE (Standard)

+ 1 more plans img

  • Techjockey Verified
  • Free Trial
  • Lifetime Plan
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  • img Free Trial
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Offers

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Available offers & discounts

img Save upto 28%, Get GST Invoice on your business purchase

img Buy Now & Pay Later, Check offer on payment page.

img Save upto 28%, Get GST Invoice on your business purchase

img Buy Now & Pay Later, Check offer on payment page.

img Save upto 28%, Get GST Invoice on your business purchase

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Ratings

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Overall ratings

4.5

39 Ratings & 28 Reviews

91% Likelihood to Recommend

4.3

16 Ratings & 12 Reviews

85% Likelihood to Recommend

4.3

13 Ratings & 13 Reviews

83% Likelihood to Recommend

Pros & Cons

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Pros

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Excellent UI, easy to use for sales and support teams, boosts customer relations...Read more - Madhav Apr 21, 2025

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Brings teams together with fully integrated, customized tools. Provides a single...Read more - Yashika Feb 12, 2025

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I have had mostly positive experiences when I reached out to their customer supp...Read more - Kingsley Feb 19, 2025

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It works great with tools like Mailchimp, QuickBooks, and other tools that I am ...Read more - Rabin sarkar Feb 09, 2025

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Vtiger integrate well with other tools that my team uses such as Google Apps, Ma...Read more - vineet gupta Feb 24, 2025

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The customer support is always helpful. When I need help, the support team is re...Read more - Vijay Narang Feb 22, 2025

Cons

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High initial cost and steep learning curve for new users. Integration is often t...Read more - Madhav Apr 21, 2025

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Not very beginner friendly, but apart from that, everything's good! - Yashika Feb 12, 2025

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They tend to keep older features around instead of refining or replacing them. T...Read more - Kingsley Feb 19, 2025

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The reporting is fine for basics. If you want deep insights, you will need third...Read more - Rabin sarkar Feb 09, 2025

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It does have occasional sync issues. I noticed that sometimes data syncing betwe...Read more - vineet gupta Feb 24, 2025

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The tutorials and documentation are not clear and I had to go through the intern...Read more - Vijay Narang Feb 22, 2025

Reviews

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Verified customer reviews

the Godfather of CRMs available in the market, suitable for Mid Sized to Large Scale IT and Non IT industries

Madhav Apr 21, 2025

Best in the market!

Yashika Feb 12, 2025

Solid Support but Could Do with Some Cleanup

Kingsley Feb 19, 2025

Perfect for Integrations but Lacks Advanced Reporting

Rabin sarkar Feb 09, 2025

Great Integrations but Sync Issues Can Be Frustrating

vineet gupta Feb 24, 2025

Helpful Support Team but Documentation Needs Improvement

Vijay Narang Feb 22, 2025

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Customer Data Management (CDM)

  • img Contact Management
  • img Account Management
  • img Customer Profiles
  • img Contact Segmentation
  • img Activity History
  • img Contact Management
  • img Account Management
  • img Customer Profiles
  • img Contact Segmentation
  • img Activity History
  • img Contact Management
  • img Account Management
  • img Customer Profiles
  • img Contact Segmentation
  • img Activity History

Sales Management

  • img Quote Management
  • img Workflow Automation and Management
  • img Order Management
  • img Opportunity & Pipeline Management
  • img Contract Management
  • img Sales Forecasting
  • img Territory Management
  • img Lead Management
  • img Deal Management
  • img Sales Automation
  • img Quote Management
  • img Workflow Automation and Management
  • img Order Management
  • img Opportunity & Pipeline Management
  • img Contract Management
  • img Sales Forecasting
  • img Territory Management
  • img Lead Management
  • img Deal Management
  • img Sales Automation
  • img Quote Management
  • img Workflow Automation and Management
  • img Order Management
  • img Opportunity & Pipeline Management
  • img Contract Management
  • img Sales Forecasting
  • img Territory Management
  • img Lead Management
  • img Deal Management
  • img Sales Automation

Marketing Automation

  • img Email Marketing
  • img Campaign Management
  • img Lead Nurturing
  • img Customer Journey Tracking
  • img Customer Segmentation
  • img Event-Triggered Workflows
  • img Automated Campaigns
  • img Email Marketing
  • img Campaign Management
  • img Lead Nurturing
  • img Customer Journey Tracking
  • img Customer Segmentation
  • img Event-Triggered Workflows
  • img Automated Campaigns
  • img Email Marketing
  • img Campaign Management
  • img Lead Nurturing
  • img Customer Journey Tracking
  • img Customer Segmentation
  • img Event-Triggered Workflows
  • img Automated Campaigns

Data Sourcing / Integrations

  • img Data Import/Export
  • img Social Media Integration
  • img Calendar Integration
  • img Email Marketing Tools Integration
  • img Marketing Tools Integration
  • img Third Party Integrations
  • img API Access
  • img eCommerce Integrations
  • img Interactive Voice Response (IVR) Integration
  • img Data Import/Export
  • img Social Media Integration
  • img Calendar Integration
  • img Email Marketing Tools Integration
  • img Marketing Tools Integration
  • img Third Party Integrations
  • img API Access
  • img eCommerce Integrations
  • img Interactive Voice Response (IVR) Integration
  • img Data Import/Export
  • img Social Media Integration
  • img Calendar Integration
  • img Email Marketing Tools Integration
  • img Marketing Tools Integration
  • img Third Party Integrations
  • img API Access
  • img eCommerce Integrations
  • img Interactive Voice Response (IVR) Integration

Collaboration Tools

  • img Task / Activity Management
  • img Team Communication
  • img Document Sharing & File Storage
  • img Omnichannel Support
  • img Task / Activity Management
  • img Team Communication
  • img Document Sharing & File Storage
  • img Omnichannel Support
  • img Task / Activity Management
  • img Team Communication
  • img Document Sharing & File Storage
  • img Omnichannel Support

Security & Compliance

  • img Role-Based Access Control (RBAC)
  • img Data Encryption
  • img Backup & Disaster Recovery
  • img GDPR & Data Privacy
  • img Audit Trail
  • img Role-Based Access Control (RBAC)
  • img Data Encryption
  • img Backup & Disaster Recovery
  • img GDPR & Data Privacy
  • img Audit Trail
  • img Role-Based Access Control (RBAC)
  • img Data Encryption
  • img Backup & Disaster Recovery
  • img GDPR & Data Privacy
  • img Audit Trail

AI & Machine Learning

  • img Predictive Analytics
  • img Lead Scoring
  • img Chatbots
  • img Predictive Analytics
  • img Lead Scoring
  • img Chatbots
  • img Predictive Analytics
  • img Lead Scoring
  • img Chatbots

Reporting & Analytics

  • img Predictive Analytics
  • img Custom Dashboards
  • img Real Time Analytics
  • img Sales Performance Reports
  • img Customer Insights
  • img Campaign Performance
  • img Forecasting & Trends
  • img Performance Tracking
  • img Predictive Analytics
  • img Custom Dashboards
  • img Real Time Analytics
  • img Sales Performance Reports
  • img Customer Insights
  • img Campaign Performance
  • img Forecasting & Trends
  • img Performance Tracking
  • img Predictive Analytics
  • img Custom Dashboards
  • img Real Time Analytics
  • img Sales Performance Reports
  • img Customer Insights
  • img Campaign Performance
  • img Forecasting & Trends
  • img Performance Tracking

Alerts & Notifications

  • img Event-Triggered Notifications
  • img Custom Workflow Alerts
  • img System Errors/Failures
  • img Customer Interaction Alerts
  • img Workflow Trigger Alerts
  • img SLA Violations
  • img Lead Activity Alerts
  • img Event-Triggered Notifications
  • img Custom Workflow Alerts
  • img System Errors/Failures
  • img Customer Interaction Alerts
  • img Workflow Trigger Alerts
  • img SLA Violations
  • img Lead Activity Alerts
  • img Event-Triggered Notifications
  • img Custom Workflow Alerts
  • img System Errors/Failures
  • img Customer Interaction Alerts
  • img Workflow Trigger Alerts
  • img SLA Violations
  • img Lead Activity Alerts

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgNederlands
  • imgEnglish
  • imgfrançais
  • imgItaliano
  • imgEnglish
  • imgfrançais
  • imgDeutsche
  • imgItaliano
  • imgEspañol
  • imgEnglish

Question and Answers

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Product related question and answers

What are the benefits of Salesforce's Sales cloud compared to other CRM solutions? img

Salesforce's Sales Cloud helps businesses work smarter and grow. It has powerful... Read more

What are some of the benefits of using a sales CRM like Salesforce or Pipedrive over managing your leads in Excel sheets? img

CRM tools offer automation, data centralization, real-time updates, and analytic... Read more

What is the pricing structure of Salesforce Sales Cloud for small businesses? img

The pricing of Salesforce Sales Cloud starts at $25 per user per month for small... Read more

What kind of reporting and analytics does SugarCRM offer? img

SugarCRM offers detailed reporting and analytics tools, including customizable d... Read more

Does SugarCRM support multiple languages and currencies? img

Yes, SugarCRM supports multiple languages and currencies, making it suitable for... Read more

How customizable is SugarCRM? img

SugarCRM is highly customizable, with options for custom modules, workflows, rep... Read more

How do you uninstall a module in Vtiger? img

To uninstall a module in Vtiger, go to the Module Manager, find the module you w... Read more

How do you create an invoice in Vtiger CRM? img

To create an invoice in Vtiger CRM, go to the Invoices module, click on Add Invo... Read more

How do you create a new module in Vtiger CRM 7? img

To create a new module in Vtiger CRM 7, you can use the Module Builder tool avai... Read more

Alternatives

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Zoho CRM

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Solid Performers CRM

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Zoho CRM

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CrmOne

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Odoo CRM

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