Salesforce CRM VS Freshsales CRM

Let’s have a side-by-side comparison of Salesforce CRM vs Freshsales CRM to find out which one is better. This software comparison between Salesforce CRM and Freshsales CRM is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Salesforce CRM or Freshsales CRM fits your business.

Comparison

Pricing

Price Plans

$ 25

Starter Suite

$ 100

Pro Suite

$ 165

Enterprise

View Details

₹ 1199

Growth (Rs. 999 /user/month, billed annually, Rs. 1199 /user, billed monthly)

₹ 3399

Pro (Rs. 2799 /user/month, billed annually , Rs. 3399 /user, billed monthly)

₹ 5999

Enterprise (Rs. 4999 /user/month, billed annually, Rs. 5999 /user/monthly )

View Details

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Free Trial
Lifetime Plan

Offers

Available offers & discounts

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Ratings

Overall ratings

4.6

34 Ratings & 23 Reviews

Features 4.6

Value for Money 4.4

Ease of Use 4.6

Customer Support 4.7

Likelihood to Recommend

See all Salesforce CRM reviews

Not Available

Currently no ratings are available. Please check back later

Pros & Cons

Pros

Best customer relationship management tool. I have used this tool for two years,...Read more - lucky May 11, 2024

Salesforce is fast, simple, and easy-to-use software. It has different functions...Read more - Shraddha Srivastava Feb 26, 2024

Not Available

Currently no pros are available. Please check back later

Cons

It’s hard to use for beginners like me. It does have a learning curve. - Shraddha Srivastava Feb 26, 2024

It takes time to update the process. I think this can be improved in the latest ...Read more - Komal Feb 23, 2024

Not Available

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Reviews

Verified customer reviews

I can easily collect and share data with the help of Salesforce.

Shraddha Srivastava Feb 26, 2024

The objective was to put together a meaningful guerrilla activation for the opening of one of our new sites

Indu Dec 18, 2023

See all Salesforce CRM reviews

Not Available

Currently no reviews are available. Please check back later

Best Use for

Business Size:

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Business Type:

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Industries:

All Industries

Hospitality
E-Commerce
Real Estate

Features

Product features

Permission Management
Sales Performance Reports
Custom Dashboards
Chatbots
GDPR & Data Privacy
Backup & Disaster Recovery
Omnichannel Support
Document Sharing & File Storage
Interactive Voice Response (IVR) Integration
eCommerce Integrations
Marketing Tools Integration
Email Marketing Tools Integration
Automated Campaigns
Event-Triggered Workflows
Customer Insights
Forecasting & Trends
Performance Tracking
Case Management
Ticketing System
Call Tracking and Recording
Landing Pages & Forms
Touchpoint Monitoring
Budget Tracking
Lead Activity Alerts
SLA Violations
Workflow Trigger Alerts
Customer Interaction Alerts
System Errors/Failures
Custom Workflow Alerts
Event-Triggered Notifications
Customer Segmentation
Opportunity & Pipeline Management
Third Party Integrations
Activity History
Contact Segmentation
Customer Profiles
Account Management
Lead Management
Contact Management
Workflow Automation and Management
Task / Activity Management
Data Import/Export
Predictive Analytics
Quote Management
Order Management
Campaign Management
Territory Management
Sales Forecasting
Lead Scoring
Audit Trails
Role-Based Access Control (RBAC)
Team Communication
Campaign Performance
Calendar Integration
Customer Journey Tracking
Sales Automation
Data Encryption
API Access
Deal Management
Lead Nurturing
Real Time Analytics
Social Media Integration
Email Marketing

Lead, Contact ,Account, and Deal Management
25 Workflow Automations
25 Teams
5000 Bulk Emails/User/Day
25 Sales Sequences/User
100 Workflow Automations
50 Teams
Advanced CRM Customization
Auto Profile Enrichment
Reports & Dashboard
Smartforms and Event Tracking
Multi Currency
Sales Goals
EEA Data Center
IP Whitelisting
Audit Logs
10 Sales Sequences/User
1000 Bulk Emails/User/Day
10 Teams
Visual Sales Pipeline
2-way Email Sync
Lead Scoring
Phone powered by Freshcaller
SMS Integration
Freshworks Integrations
Marketplace Apps
API Access
Territories and Lead Assignment
Smart Matches
Custom roles
Advanced Reports
250 Bulk Emails/User/Day
5 Sales Sequences/User
10 Workflow Automations
Dedicated Account Manager

Specifications

Deployment

Web based
On Premises

Web based
On Premises

Device Supported

Desktop
Mobile
iPad
Tablet

Desktop
Mobile
iPad
Tablet

Supported Platforms

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Languages support

Nederlands
English
français
Italiano

English

Question and Answers

Product related question and answers

What are the benefits of using Salesforce as a sales CRM software?

The key benefits of Salesforce include streamlined sales processes, real-time da... Read more

What mobile access options are available for Salesforce Sales Cloud?

The Salesforce mobile app provides on-the-go access to data, dashboards, and com... Read more

How secure is the data stored in Salesforce Sales Cloud?

Salesforce ensures security through encryption, multi-factor authentication, and... Read more

See all Salesforce CRM Questions & Answers

How secure is the data managed by Freshsales CRM?

Freshsales CRM implements industry-standard data security measures to ensure tha... Read more

What is the pricing model for Freshsales CRM for small businesses?

For small companies, Freshsales CRM has a tiered pricing structure with a free p... Read more

What AI-powered features does Freshsales CRM offer for sales teams?

Freshsales includes AI-powered features such as lead scoring, predictive contact... Read more

See all Freshsales CRM Questions & Answers

Alternatives

Top Alternative Products

Zoho CRM

CrmOne

Odoo CRM

Kylas CRM

See all Salesforce CRM alternatives

Cratio CRM

Bytepaper Sales CRM

Todo Sales CRM

Kommo Sales CRM

See all Freshsales CRM alternatives

Salesforce CRM vs Freshsales CRM Comparison FAQs

Software questions,
answered

While Salesforce CRM offers customized features, Freshsales CRM has diverse modules. Select between Salesforce CRM or Freshsales CRM as per your business needs.

Both these products offer similar features but with a different approach. While Salesforce CRM emphasizes on user experiences, Freshsales CRM focuses on functionalities.

It all depends on the functionalities that you prefer. While Salesforce CRM offers add-ons along with essential features, Freshsales CRM emphasizes on customization.

No, the difference between Salesforce CRM and Freshsales CRM lies in terms of features and functionalities. While Salesforce CRM can be customized as per the user’s needs, Freshsales CRM addresses the diverse audience.

It depends upon your business requirement. Both Salesforce CRM and Freshsales CRM provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Salesforce CRM is customizable, Salesforce CRM offers comprehensive modules.

A Quick Comparison Between Salesforce CRM vs Freshsales CRM

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

Comparison of Salesforce CRM vs Freshsales CRM In terms of Features
Comparison Between Salesforce CRM and Freshsales CRM In terms of Deployment Type
Salesforce CRM or Freshsales CRM: Which Is Ideal for Your Industry
Which Is Better? - Salesforce CRM or Freshsales CRM

Comparison of Salesforce CRM vs Freshsales CRM In terms of Features

Salesforce CRM includes features like Permission Management, Sales Performance Reports, Custom Dashboards and Chatbots. Freshsales CRM is known for functionalities like Lead, Contact ,Account, and Deal Management, 25 Workflow Automations, 25 Teams and 5000 Bulk Emails/User/Day. When you compare Salesforce CRM vs Freshsales CRM, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Salesforce CRM and Freshsales CRM In terms of Deployment Type

While Salesforce CRM supports Web Based deployment; Freshsales CRM is suitable for Web Based deployment. While selecting between Salesforce CRM and Freshsales CRM, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Salesforce CRM or Freshsales CRM: Which Is Ideal for Your Industry

Salesforce CRM is ideal for industries like All Industries. For Hospitality, E-Commerce and Real Estate, Freshsales CRM is a better choice. If you are confused between Salesforce CRM or Freshsales CRM, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Salesforce CRM or Freshsales CRM

Salesforce CRM and Freshsales CRM can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Salesforce CRM and Freshsales CRM during demo to decide which one is best for your business.

Author: Techjockey Team

Salesforce CRM VS Freshsales CRM

We provide the best software solution for your business needs

Salesforce CRM vs Freshsales CRM Comparison FAQs

Is Salesforce CRM better than Freshsales CRM?

Are Salesforce CRM and Freshsales CRM same?

Which is better Salesforce CRM or Freshsales CRM?

Is Salesforce CRM the same as Freshsales CRM?

Can Salesforce CRM replace Freshsales CRM?

What is the difference between Salesforce CRM and Freshsales CRM?

A Quick Comparison Between Salesforce CRM vs Freshsales CRM

Comparison of Salesforce CRM vs Freshsales CRM In terms of Features

Comparison Between Salesforce CRM and Freshsales CRM In terms of Deployment Type

Salesforce CRM or Freshsales CRM: Which Is Ideal for Your Industry

Which Is Better? - Salesforce CRM or Freshsales CRM

Salesforce CRM VS Freshsales CRM

We provide the best software solution for your business needs

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Salesforce CRM vs Freshsales CRM Comparison FAQs

Is Salesforce CRM better than Freshsales CRM?

Are Salesforce CRM and Freshsales CRM same?

Which is better Salesforce CRM or Freshsales CRM?

Is Salesforce CRM the same as Freshsales CRM?

Can Salesforce CRM replace Freshsales CRM?

What is the difference between Salesforce CRM and Freshsales CRM?

A Quick Comparison Between Salesforce CRM vs Freshsales CRM

Comparison of Salesforce CRM vs Freshsales CRM In terms of Features

Comparison Between Salesforce CRM and Freshsales CRM In terms of Deployment Type

Salesforce CRM or Freshsales CRM: Which Is Ideal for Your Industry

Which Is Better? - Salesforce CRM or Freshsales CRM

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