Compare Salesforce CRM VS Bitrix24

Pricing

Price Plans

$ 25

Starter Suite

$ 100

Pro Suite

$ 165

Enterprise

View Details

₹ 1990

Bitrix24 Basic (includes 5 users)

₹ 4990

Bitrix24 Standard (includes 50 users)

₹ 9990

Bitrix24 Professional (includes 100 users)

View Details

Techjockey Verified
Free Trial
Lifetime Plan

Free Trial

Ratings

Overall ratings

4.6

34 Ratings & 23 Reviews

Features 4.6

Value for Money 4.4

Ease of Use 4.6

Customer Support 4.7

Likelihood to Recommend

See all Salesforce CRM reviews

4.4

7 Ratings & 7 Reviews

Features 4.5

Value for Money 4.5

Ease of Use 4.2

Customer Support 4.2

Likelihood to Recommend

See all Bitrix24 reviews

Pros & Cons

Pros

Best customer relationship management tool. I have used this tool for two years,...Read more - lucky May 11, 2024

Salesforce is fast, simple, and easy-to-use software. It has different functions...Read more - Shraddha Srivastava Feb 26, 2024

Bitrix24 is a great option because you can use all the features for free. Second...Read more - Mahesh Kumar Mar 26, 2022

I have found that bitrx 24 platform is great for managing client relationships, ...Read more - Shiv Shankar Mar 25, 2022

Cons

It’s hard to use for beginners like me. It does have a learning curve. - Shraddha Srivastava Feb 26, 2024

It takes time to update the process. I think this can be improved in the latest ...Read more - Komal Feb 23, 2024

Some of the tools on the toolbar are hidden behind other tools, so they are not ...Read more - Mahesh Kumar Mar 26, 2022

Uploading a lot of files at once is extremely time consuming and even prone to e...Read more - Lalit Sah Mar 01, 2022

Reviews

Verified customer reviews

I can easily collect and share data with the help of Salesforce.

Shraddha Srivastava Feb 26, 2024

The objective was to put together a meaningful guerrilla activation for the opening of one of our new sites

Indu Dec 18, 2023

See all Salesforce CRM reviews

Bitrix is an excellent solution for small and large businesses.

Mahesh Kumar Mar 26, 2022

Bitrix 24 offers many features to help team work more effectively.

Shiv Shankar Mar 25, 2022

See all Bitrix24 reviews

Best Use for

Business Size:

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Business Type:

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Industries:

All Industries

All Industries

Features

Marketing Automation

Email Marketing
Campaign Management
Lead Nurturing
Customer Journey Tracking
Customer Segmentation
Event-Triggered Workflows
Automated Campaigns

Email Marketing
Campaign Management
Lead Nurturing
Customer Journey Tracking
Customer Segmentation
Event-Triggered Workflows
Automated Campaigns

Data Sourcing / Integrations

Data Import/Export
Social Media Integration
Calendar Integration
Email Marketing Tools Integration
Marketing Tools Integration
Third Party Integrations
API Access
eCommerce Integrations
Interactive Voice Response (IVR) Integration

Data Import/Export
Social Media Integration
Calendar Integration
Email Marketing Tools Integration
Marketing Tools Integration
Third Party Integrations
API Access
eCommerce Integrations
Interactive Voice Response (IVR) Integration

Reporting & Analytics

Predictive Analytics
Custom Dashboards
Real Time Analytics
Sales Performance Reports
Customer Insights
Campaign Performance
Forecasting & Trends
Performance Tracking

Predictive Analytics
Custom Dashboards
Real Time Analytics
Sales Performance Reports
Customer Insights
Campaign Performance
Forecasting & Trends
Performance Tracking

Customer Data Management (CDM)

Contact Management
Account Management
Customer Profiles
Contact Segmentation
Activity History

Contact Management
Account Management
Customer Profiles
Contact Segmentation
Activity History

Sales Management

Quote Management
Workflow Automation and Management
Order Management
Opportunity & Pipeline Management
Contract Management
Sales Forecasting
Territory Management
Lead Management
Deal Management
Sales Automation

Quote Management
Workflow Automation and Management
Order Management
Opportunity & Pipeline Management
Contract Management
Sales Forecasting
Territory Management
Lead Management
Deal Management
Sales Automation

Collaboration Tools

Task / Activity Management
Team Communication
Document Sharing & File Storage
Omnichannel Support

Task / Activity Management
Team Communication
Document Sharing & File Storage
Omnichannel Support

Security & Compliance

Role-Based Access Control (RBAC)
Data Encryption
Audit Trails
Backup & Disaster Recovery
GDPR & Data Privacy

Role-Based Access Control (RBAC)
Data Encryption
Audit Trails
Backup & Disaster Recovery
GDPR & Data Privacy

AI & Machine Learning

Predictive Analytics
Lead Scoring
Chatbots

Predictive Analytics
Lead Scoring
Chatbots

Alerts & Notifications

Event-Triggered Notifications
Custom Workflow Alerts
System Errors/Failures
Customer Interaction Alerts
Workflow Trigger Alerts
SLA Violations
Lead Activity Alerts

Event-Triggered Notifications
Custom Workflow Alerts
System Errors/Failures
Customer Interaction Alerts
Workflow Trigger Alerts
SLA Violations
Lead Activity Alerts

Gallery

All Videos & Images

See all (4)

See all (3)

Specifications

Deployment

Web based
On Premises

Web based
On Premises

Device Supported

Desktop
Mobile
iPad
Tablet

Desktop
Mobile
iPad
Tablet

Supported Platforms

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Languages support

Nederlands
English
français
Italiano

Nederlands
English
français
Italiano

Question and Answers

Product related question and answers

What is a revops in Salesforce CRM?

RevOps, or Revenue Operations, is a strategic approach that aligns marketing, sa... Read more

Where do we get a Salesforce CRM email list?

You can build an email list in Salesforce by navigating to the Contacts or Leads... Read more

What are the uses of the Salesforce CRM email database?

The Salesforce CRM email database is used for managing customer interactions, pe... Read more

See all Salesforce CRM Questions & Answers

Is Bitrix24 Cloud based?

Yes, Bitrix24 is a cloud-based CRM platform.

How to send bulk emails with Bitrix24?

Use the CRM’s email marketing tools to create and send bulk email campaigns to... Read more

How to connect with Bitrix24 Live Chat?

Set up Live Chat from the Contact Center module, integrate it with your website,... Read more

See all Bitrix24 Questions & Answers

Alternatives

Top Alternative Products

Zoho CRM

Zendesk Sell

Leadhooper

Solid Performers CRM

See all Salesforce CRM alternatives

Zoho CRM

Zendesk Sell

Leadhooper

Solid Performers CRM

See all Bitrix24 alternatives

Salesforce CRM vs Bitrix24 Comparison FAQs

Software questions,
answered

While Salesforce CRM offers customized features, Bitrix24 has diverse modules. Select between Salesforce CRM or Bitrix24 as per your business needs.

Both these products offer similar features but with a different approach. While Salesforce CRM emphasizes on user experiences, Bitrix24 focuses on functionalities.

It all depends on the functionalities that you prefer. While Salesforce CRM offers add-ons along with essential features, Bitrix24 emphasizes on customization.

No, the difference between Salesforce CRM and Bitrix24 lies in terms of features and functionalities. While Salesforce CRM can be customized as per the user’s needs, Bitrix24 addresses the diverse audience.

It depends upon your business requirement. Both Salesforce CRM and Bitrix24 provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Salesforce CRM is customizable, Salesforce CRM offers comprehensive modules.

A Quick Comparison Between Salesforce CRM vs Bitrix24

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

Comparison of Salesforce CRM vs Bitrix24 In terms of Features
Comparison Between Salesforce CRM and Bitrix24 In terms of Deployment Type
Salesforce CRM or Bitrix24: Which Is Ideal for Your Industry
Which Is Better? - Salesforce CRM or Bitrix24

Comparison of Salesforce CRM vs Bitrix24 In terms of Features

Salesforce CRM includes features like Permission Management, Sales Performance Reports, Custom Dashboards and Chatbots. Bitrix24 is known for functionalities like Opportunity & Pipeline Management, Forecasting & Trends, Customer Insights and Sales Performance Reports. When you compare Salesforce CRM vs Bitrix24, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Salesforce CRM and Bitrix24 In terms of Deployment Type

While Salesforce CRM supports Web Based deployment; Bitrix24 is suitable for Web Based and On Premises deployment. While selecting between Salesforce CRM and Bitrix24, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Salesforce CRM or Bitrix24: Which Is Ideal for Your Industry

Salesforce CRM is ideal for industries like All Industries. For All Industries, Bitrix24 is a better choice. If you are confused between Salesforce CRM or Bitrix24, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Salesforce CRM or Bitrix24

Salesforce CRM and Bitrix24 can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Salesforce CRM and Bitrix24 during demo to decide which one is best for your business.

Author: Virender Singh

Salesforce CRM VS Bitrix24

We provide the best software solution for your business needs

Salesforce CRM vs Bitrix24 Comparison FAQs

Is Salesforce CRM better than Bitrix24?

Are Salesforce CRM and Bitrix24 same?

Which is better Salesforce CRM or Bitrix24?

Is Salesforce CRM the same as Bitrix24?

Can Salesforce CRM replace Bitrix24?

What is the difference between Salesforce CRM and Bitrix24?

A Quick Comparison Between Salesforce CRM vs Bitrix24

Comparison of Salesforce CRM vs Bitrix24 In terms of Features

Comparison Between Salesforce CRM and Bitrix24 In terms of Deployment Type

Salesforce CRM or Bitrix24: Which Is Ideal for Your Industry

Which Is Better? - Salesforce CRM or Bitrix24

Salesforce CRM VS Bitrix24

We provide the best software solution for your business needs

We've sent an OTP verification code to

Salesforce CRM vs Bitrix24 Comparison FAQs

Is Salesforce CRM better than Bitrix24?

Are Salesforce CRM and Bitrix24 same?

Which is better Salesforce CRM or Bitrix24?

Is Salesforce CRM the same as Bitrix24?

Can Salesforce CRM replace Bitrix24?

What is the difference between Salesforce CRM and Bitrix24?

A Quick Comparison Between Salesforce CRM vs Bitrix24

Comparison of Salesforce CRM vs Bitrix24 In terms of Features

Comparison Between Salesforce CRM and Bitrix24 In terms of Deployment Type

Salesforce CRM or Bitrix24: Which Is Ideal for Your Industry

Which Is Better? - Salesforce CRM or Bitrix24

We've sent an OTP verification
code to