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Salesforce Field Service VS Service CRM

Let’s have a side-by-side comparison of Salesforce Field Service vs Service CRM to find out which one is better. This software comparison between Salesforce Field Service and Service CRM is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Salesforce Field Service or Service CRM fits your business.

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  • img 4 Ratings & 4 Reviews
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Pricing

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Price Plans

Price on Request

Get customise plan according to your business requirement

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Price on Request

Get customise plan according to your business requirement

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  • Lifetime Plan
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  • img Free Trial
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  • img Free Trial
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Offers

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Available offers & discounts

img Save upto 28%, Get GST Invoice on your business purchase

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Ratings

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Overall ratings

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4.6

4 Ratings & 4 Reviews

92% Likelihood to Recommend

Pros & Cons

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Pros

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I am looking for Car Wash Management System since long time. I am fully satisfie...Read more - Mayank Guptaa Aug 03, 2019

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At first, I had figured I would lament purchasing from here. Yet, I couldn't hav...Read more - mohd akhlaque shaikh Feb 04, 2019

Reviews

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Verified customer reviews

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Completely Unique software and App i found.

Mayank Guptaa Aug 03, 2019

excellent customer service, very understanding

Rajesh Rana Sep 06, 2018

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Billing & Invoicing
  • checked Contact Database
  • checked Dispatch Management
  • checked Electronic Signature
  • checked Inventory Management
  • checked Time Clock
  • checked Routing
  • checked Scheduling
  • checked Service History
  • checked Inventory Management
  • checked Data Import/Export
  • checked Quote Management
  • checked Email Marketing
  • checked Quotations and Invoicing
  • checked Email & SMS Integration
  • checked Analytics & Reporting
  • checked SMS integration & Notification
  • checked Import/Export Management
  • checked Multi User
  • checked Customer Management
  • checked Employee Management
  • checked Payment Management
  • checked Complaint Management
  • checked AMC Management
  • checked Service Management
  • checked Quotation Preparation
  • checked Third-Party Integrations

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

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Top Alternative Products

QuikAllot

QuikAllot


Lystloc

Lystloc


URVA Service

URVA Service


Field Force Software

Field Force Software


See all Salesforce Field Service alternatives img
QuikAllot

QuikAllot


Lystloc

Lystloc


Field Force Software

Field Force Software


URVA Service

URVA Service


See all Service CRM alternatives img

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Similar Comparison

Salesforce Field Service vs Service CRM Comparison FAQs

Software questions,
answered

While Salesforce Field Service offers customized features, Service CRM has diverse modules. Select between Salesforce Field Service or Service CRM as per your business needs.

Both these products offer similar features but with a different approach. While Salesforce Field Service emphasizes on user experiences, Service CRM focuses on functionalities.

It all depends on the functionalities that you prefer. While Salesforce Field Service offers add-ons along with essential features, Service CRM emphasizes on customization.

No, the difference between Salesforce Field Service and Service CRM lies in terms of features and functionalities. While Salesforce Field Service can be customized as per the user’s needs, Service CRM addresses the diverse audience.

It depends upon your business requirement. Both Salesforce Field Service and Service CRM provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Salesforce Field Service is customizable, Salesforce Field Service offers comprehensive modules.

A Quick Comparison Between Salesforce Field Service vs Service CRM

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Salesforce Field Service vs Service CRM In terms of Features
  • Comparison Between Salesforce Field Service and Service CRM In terms of Deployment Type
  • Salesforce Field Service or Service CRM: Which Is Ideal for Your Industry
  • Which Is Better? - Salesforce Field Service or Service CRM

Comparison of Salesforce Field Service vs Service CRM In terms of Features

Salesforce Field Service includes features like Billing & Invoicing, Contact Database, Dispatch Management and Electronic Signature. Service CRM is known for functionalities like Inventory Management, Data Import/Export, Quote Management and Email Marketing. When you compare Salesforce Field Service vs Service CRM, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Salesforce Field Service and Service CRM In terms of Deployment Type

While Salesforce Field Service supports Web Based deployment; Service CRM is suitable for On Premises deployment. While selecting between Salesforce Field Service and Service CRM, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Salesforce Field Service or Service CRM: Which Is Ideal for Your Industry

Salesforce Field Service is ideal for industries like All Industries. For All Industries, Service CRM is a better choice. If you are confused between Salesforce Field Service or Service CRM, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Salesforce Field Service or Service CRM

Salesforce Field Service and Service CRM can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Salesforce Field Service and Service CRM during demo to decide which one is best for your business.

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