Freshdesk

Help Desk Software

Get Free Demo

Pricing
Industries
Features
Reviews
Gallery
Platform

Price On Request

Get Best Price

Starting Price

₹ 1,399 /month

View plans arow

Get Best Price

ITES

All industries

Configurable Workflow
Password Management
MIS
Reporting & analytics
Ticket / Issue Tracking

View all Royal Tickets features

Ticket Management
Agent Shifts
Agent Scripts
Email Bot
Auto-Triage

View all Freshdesk features

Have you used Royal Tickets before?
Write a Review

Have you used Freshdesk before?
Write a Review

View Images/Videos

Have you used Royal Tickets before?
Write a Review

Have you used Freshdesk before?
Write a Review

Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

A Quick Comparison Between Royal Tickets and Freshdesk

Let’s have a detailed comparison of Royal Tickets vs Freshdesk to find out which one is better. Let’s discover some of the essential factors that you must consider and decide whether Royal Tickets or Freshdesk fits your business.

Comparison of Royal Tickets vs Freshdesk In terms of Features

Royal Tickets includes features like Configurable Workflow, Password Management, MIS and Reporting & analytics. Freshdesk is known for functionalities like Ticket Management, Agent Shifts, Agent Scripts and Email Bot. When you compare Royal Tickets vs Freshdesk, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Royal Tickets and Freshdesk In terms of Deployment Type

While Royal Tickets supports On Premises deployment; Freshdesk is suitable for Web Based deployment. While selecting between Royal Tickets and Freshdesk, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Royal Tickets or Freshdesk: Which Is Ideal for Your Industry

Royal Tickets is ideal for industries like ITES. For All Industries, Freshdesk is a better choice. If you are confused between Royal Tickets or Freshdesk, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Royal Tickets or Freshdesk

Royal Tickets and Freshdesk can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Royal Tickets and Freshdesk during demo to decide which one is best for your business.

FAQs

Is Royal Tickets better than Freshdesk?

While Royal Tickets offers customized features, Freshdesk has diverse modules. Select between Royal Tickets or Freshdesk as per your business needs.

Are Royal Tickets and Freshdesk same?

Both these products offer similar features but with a different approach. While Royal Tickets emphasizes on user experiences, Freshdesk focuses on functionalities.

Which is better Royal Tickets or Freshdesk?

It all depends on the functionalities that you prefer. While Royal Tickets offers add-ons along with essential features, Freshdesk emphasizes on customization.

Is Royal Tickets the same as Freshdesk?

No, the difference between Royal Tickets and Freshdesk lies in terms of features and functionalities. While Royal Tickets can be customized as per the user’s needs, Freshdesk addresses the diverse audience.

Can Royal Tickets replace Freshdesk?

It depends upon your business requirement. Both Royal Tickets and Freshdesk provides standard features to cater diverse industry needs.

What is the difference between Royal Tickets and Freshdesk?

The difference lies in terms of the user interface and functionalities. While Royal Tickets is customizable, Royal Tickets offers comprehensive modules.