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Royal Tickets VS Faveo Helpdesk

Let’s have a side-by-side comparison of Royal Tickets vs Faveo Helpdesk to find out which one is better. This software comparison between Royal Tickets and Faveo Helpdesk is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Royal Tickets or Faveo Helpdesk fits your business.

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  • img 3 Ratings & 3 Reviews
  • icon_desktop icon_ios icon_Android icon_mac

Pricing

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Price Plans

Price on Request

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₹ 1530

HELPDESK

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  • Free Trial
  • Lifetime Plan
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  • img Free Trial
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  • img Free Trial
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Offers

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Available offers & discounts

img Save upto 28%, Get GST Invoice on your business purchase

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Ratings

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Overall ratings

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4.4

3 Ratings & 3 Reviews

90% Likelihood to Recommend

Pros & Cons

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Pros

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Flexibility and support is great. Also, the integration with other tools is seam...Read more - Greg Nov 26, 2021

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After evaluating many helpdesk software providers we settled on Faveo Helpdesk....Read more - Pankti Joshi Nov 26, 2019

Cons

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Multilingual feature is not complete yet. - Greg Nov 26, 2021

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We are using Faveo Helpdesk for so long, and as far we haven't come across to an...Read more - Pankti Joshi Nov 26, 2019

Reviews

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Verified customer reviews

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Currently no reviews are available. Please check back later

Development of new product

Greg Nov 26, 2021

Very supportive team and a good product at a great

Pankti Joshi Nov 26, 2019

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgITES
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Configurable Workflow
  • checked Password Management
  • checked MIS
  • checked Reporting & analytics
  • checked Ticket / Issue Tracking
  • checked Mobile Support
  • checked Multilingual
  • checked Email Template
  • checked Ticket Merging
  • checked Ticket Rating
  • checked Help Topics
  • checked Canned Responses
  • checked Assign Tickets
  • checked Internal Notes

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

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Top Alternative Products

Freshdesk

Freshdesk


Vision Helpdesk

Vision Helpdesk


Elitser Helpdesk Software

Elitser Helpdesk Software


TxHelpDesk

TxHelpDesk


See all Royal Tickets alternatives img
Freshdesk

Freshdesk


Vision Helpdesk

Vision Helpdesk


Elitser Helpdesk Software

Elitser Helpdesk Software


TxHelpDesk

TxHelpDesk


See all Faveo Helpdesk alternatives img

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Similar Comparison

Royal Tickets vs Faveo Helpdesk Comparison FAQs

Software questions,
answered

While Royal Tickets offers customized features, Faveo Helpdesk has diverse modules. Select between Royal Tickets or Faveo Helpdesk as per your business needs.

Both these products offer similar features but with a different approach. While Royal Tickets emphasizes on user experiences, Faveo Helpdesk focuses on functionalities.

It all depends on the functionalities that you prefer. While Royal Tickets offers add-ons along with essential features, Faveo Helpdesk emphasizes on customization.

No, the difference between Royal Tickets and Faveo Helpdesk lies in terms of features and functionalities. While Royal Tickets can be customized as per the user’s needs, Faveo Helpdesk addresses the diverse audience.

It depends upon your business requirement. Both Royal Tickets and Faveo Helpdesk provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Royal Tickets is customizable, Royal Tickets offers comprehensive modules.

A Quick Comparison Between Royal Tickets vs Faveo Helpdesk

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Royal Tickets vs Faveo Helpdesk In terms of Features
  • Comparison Between Royal Tickets and Faveo Helpdesk In terms of Deployment Type
  • Royal Tickets or Faveo Helpdesk: Which Is Ideal for Your Industry
  • Which Is Better? - Royal Tickets or Faveo Helpdesk

Comparison of Royal Tickets vs Faveo Helpdesk In terms of Features

Royal Tickets includes features like Configurable Workflow, Password Management, MIS and Reporting & analytics. Faveo Helpdesk is known for functionalities like Multilingual, Email Template, Ticket Merging and Ticket Rating. When you compare Royal Tickets vs Faveo Helpdesk, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Royal Tickets and Faveo Helpdesk In terms of Deployment Type

While Royal Tickets supports On Premises deployment; Faveo Helpdesk is suitable for Web Based and On Premises deployment. While selecting between Royal Tickets and Faveo Helpdesk, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Royal Tickets or Faveo Helpdesk: Which Is Ideal for Your Industry

Royal Tickets is ideal for industries like ITES. For All Industries, Faveo Helpdesk is a better choice. If you are confused between Royal Tickets or Faveo Helpdesk, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Royal Tickets or Faveo Helpdesk

Royal Tickets and Faveo Helpdesk can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Royal Tickets and Faveo Helpdesk during demo to decide which one is best for your business.

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