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Pure Chat VS Freshchat

Let’s have a side-by-side comparison of Pure Chat vs Freshchat to find out which one is better. This software comparison between Pure Chat and Freshchat is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Pure Chat or Freshchat fits your business.

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Starting at

₹ 2,730 /Month

Starting Price

₹ 1,499 /Yearly

View plans arow
  • industries All industries
  • industries All industries
  • chek Live Chat
  • chek Priority Support
  • chek Realtime & Collaboration
  • chek File Transfer
  • chek Canned Responses
  • chek Assignment Rules
  • chek Chat Bot
  • chek IP Whitelisting
  • chek Authentication
  • chek Email, social, chat, phone channels

Have you used Pure Chat before?
Write a Review

Have you used Freshchat before?
Write a Review

Have you used Pure Chat before?
Write a Review

Have you used Freshchat before?
Write a Review

Deployment

  • Web Based
  • On Premises

Device Supported

  • Desktop
  • Mobile
  • Tablet
  • iPad

Operating System

  • Ubuntu
  • Windows
  • iOS
  • Android
  • Mac OS
  • Windows(Phone)
  • Linux

Deployment

  • Web Based
  • On Premises

Device Supported

  • Desktop
  • Mobile
  • Tablet
  • iPad

Operating System

  • Ubuntu
  • Windows
  • iOS
  • Android
  • Mac OS
  • Windows(Phone)
  • Linux

A Quick Comparison Between Pure Chat and Freshchat

Let’s have a detailed comparison of Pure Chat vs Freshchat to find out which one is better. Let’s discover some of the essential factors that you must consider and decide whether Pure Chat or Freshchat fits your business.

Comparison of Pure Chat vs Freshchat In terms of Features

Pure Chat includes features like Live Chat, Priority Support, Realtime & Collaboration and File Transfer. Freshchat is known for functionalities like Assignment Rules, Chat Bot, IP Whitelisting and Authentication. When you compare Pure Chat vs Freshchat, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Pure Chat and Freshchat In terms of Deployment Type

While Pure Chat supports Web Based deployment; Freshchat is suitable for Web Based deployment. While selecting between Pure Chat and Freshchat, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Pure Chat or Freshchat: Which Is Ideal for Your Industry

Pure Chat is ideal for industries like All Industries. For All Industries, Freshchat is a better choice. If you are confused between Pure Chat or Freshchat, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Pure Chat or Freshchat

Pure Chat and Freshchat can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Pure Chat and Freshchat during demo to decide which one is best for your business.

FAQs

While Pure Chat offers customized features, Freshchat has diverse modules. Select between Pure Chat or Freshchat as per your business needs.
Both these products offer similar features but with a different approach. While Pure Chat emphasizes on user experiences, Freshchat focuses on functionalities.
It all depends on the functionalities that you prefer. While Pure Chat offers add-ons along with essential features, Freshchat emphasizes on customization.
No, the difference between Pure Chat and Freshchat lies in terms of features and functionalities. While Pure Chat can be customized as per the user’s needs, Freshchat addresses the diverse audience.
It depends upon your business requirement. Both Pure Chat and Freshchat provides standard features to cater diverse industry needs.
The difference lies in terms of the user interface and functionalities. While Pure Chat is customizable, Pure Chat offers comprehensive modules.

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