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  3. Proprofs Help Desk Software VS C-Zentrix CZ Helpdesk

Proprofs Help Desk Software VS C-Zentrix CZ Helpdesk

Let’s have a side-by-side comparison of Proprofs Help Desk Software vs C-Zentrix CZ Helpdesk to find out which one is better. This software comparison between Proprofs Help Desk Software and C-Zentrix CZ Helpdesk is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Proprofs Help Desk Software or C-Zentrix CZ Helpdesk fits your business.

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Proprofs Help Desk Software
Proprofs Help Desk Software

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C-Zentrix CZ Helpdesk
C-Zentrix CZ Helpdesk

4.4

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Proprofs Help Desk Software
Proprofs Help Desk Software

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C-Zentrix CZ Helpdesk
C-Zentrix CZ Helpdesk

4.4

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  • img 3 Ratings & 3 Reviews
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Pricing

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Price Plans

$ 30

Team (2+ Users)

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Price on Request

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  • Lifetime Plan
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Offers

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Available offers & discounts

img Save upto 28%, Get GST Invoice on your business purchase

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Ratings

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Overall ratings

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4.4

3 Ratings & 3 Reviews

86% Likelihood to Recommend

Pros & Cons

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Pros

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Three of the five recommended vendors were viable - Anuj Bhatia Nov 06, 2018

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Three of the five recommended vendors were viable - Anuj Bhatia Nov 06, 2018

Reviews

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Verified customer reviews

Not Available

Currently no reviews are available. Please check back later

Techjockey is a good place to go

Anuj Bhatia Nov 06, 2018

Techjockey is a good place to go

Anuj Bhatia Nov 06, 2018

See all C-Zentrix CZ Helpdesk reviews img

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Collaboration
  • checked Automation
  • checked Reporting & Analytics
  • checked Multi Channel Support
  • checked Customization
  • checked Ticket Management
  • checked Team Management
  • checked Customer Support
  • checked AI Help Desk
  • checked Access Control
  • checked Improve Customer Experience
  • checked Social Media Integration
  • checked Ticket Management
  • checked Email Integration
  • checked Service Management
  • checked Ticket / Issue Tracking
  • checked Integration with Multiple Channels
  • checked Analytics and Reporting
  • checked Escalation Management

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

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Top Alternative Products

Freshdesk

Freshdesk

Vision Helpdesk

Vision Helpdesk

Elitser Helpdesk Software

Elitser Helpdesk Software

TxHelpDesk

TxHelpDesk

See all Proprofs Help Desk Software alternatives img
Freshdesk

Freshdesk

Vision Helpdesk

Vision Helpdesk

Elitser Helpdesk Software

Elitser Helpdesk Software

TxHelpDesk

TxHelpDesk

See all C-Zentrix CZ Helpdesk alternatives img

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Proprofs Help Desk Software vs C-Zentrix CZ Helpdesk Comparison FAQs

Software questions,
answered

While Proprofs Help Desk Software offers customized features, C-Zentrix CZ Helpdesk has diverse modules. Select between Proprofs Help Desk Software or C-Zentrix CZ Helpdesk as per your business needs.

Both these products offer similar features but with a different approach. While Proprofs Help Desk Software emphasizes on user experiences, C-Zentrix CZ Helpdesk focuses on functionalities.

It all depends on the functionalities that you prefer. While Proprofs Help Desk Software offers add-ons along with essential features, C-Zentrix CZ Helpdesk emphasizes on customization.

No, the difference between Proprofs Help Desk Software and C-Zentrix CZ Helpdesk lies in terms of features and functionalities. While Proprofs Help Desk Software can be customized as per the user’s needs, C-Zentrix CZ Helpdesk addresses the diverse audience.

It depends upon your business requirement. Both Proprofs Help Desk Software and C-Zentrix CZ Helpdesk provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Proprofs Help Desk Software is customizable, Proprofs Help Desk Software offers comprehensive modules.

A Quick Comparison Between Proprofs Help Desk Software vs C-Zentrix CZ Helpdesk

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Proprofs Help Desk Software vs C-Zentrix CZ Helpdesk In terms of Features
  • Comparison Between Proprofs Help Desk Software and C-Zentrix CZ Helpdesk In terms of Deployment Type
  • Proprofs Help Desk Software or C-Zentrix CZ Helpdesk: Which Is Ideal for Your Industry
  • Which Is Better? - Proprofs Help Desk Software or C-Zentrix CZ Helpdesk

Comparison of Proprofs Help Desk Software vs C-Zentrix CZ Helpdesk In terms of Features

Proprofs Help Desk Software includes features like Collaboration, Automation, Reports and Multi Channel Support. C-Zentrix CZ Helpdesk is known for functionalities like Access Control, Improve Customer Experience, Social Media Integration and Ticket Management. When you compare Proprofs Help Desk Software vs C-Zentrix CZ Helpdesk, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Proprofs Help Desk Software and C-Zentrix CZ Helpdesk In terms of Deployment Type

While Proprofs Help Desk Software supports Web Based deployment; C-Zentrix CZ Helpdesk is suitable for Web Based deployment. While selecting between Proprofs Help Desk Software and C-Zentrix CZ Helpdesk, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Proprofs Help Desk Software or C-Zentrix CZ Helpdesk: Which Is Ideal for Your Industry

Proprofs Help Desk Software is ideal for industries like All Industries. For All Industries, C-Zentrix CZ Helpdesk is a better choice. If you are confused between Proprofs Help Desk Software or C-Zentrix CZ Helpdesk, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Proprofs Help Desk Software or C-Zentrix CZ Helpdesk

Proprofs Help Desk Software and C-Zentrix CZ Helpdesk can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Proprofs Help Desk Software and C-Zentrix CZ Helpdesk during demo to decide which one is best for your business.

Author: Techjockey Team

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