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Ozonetel Cloudagent Lite VS Servetel

Let’s have a side-by-side comparison of Ozonetel Cloudagent Lite vs Servetel to find out which one is better. This software comparison between Ozonetel Cloudagent Lite and Servetel is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Ozonetel Cloudagent Lite or Servetel fits your business.

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  • img 6 Ratings & 6 Reviews
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Pricing

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Price Plans

Price on Request

Get customise plan according to your business requirement

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Price on Request

Get customise plan according to your business requirement

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  • Lifetime Plan
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  • img Free Trial
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Offers

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Available offers & discounts

img Save upto 28%, Get GST Invoice on your business purchase

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Ratings

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Overall ratings

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3.5

6 Ratings & 6 Reviews

61% Likelihood to Recommend

Pros & Cons

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Pros

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Reasonable service. Nothing extraordinary though. - Abhishek Dec 11, 2023

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The software implementation is smooth and straightforward. Also, it is very user...Read more - karan singh Apr 11, 2023

Cons

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Bad customer support is afraid of picking up customers' calls. Random policies - Kunal Mar 01, 2024

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Very unprofessional team. Can increase prices at any time and disconnect service...Read more - Abhishek Dec 11, 2023

Reviews

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Verified customer reviews

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Unprofessional company with random dictator policies on customers

Kunal Mar 01, 2024

It is extremely unprofessional

Abhishek Dec 11, 2023

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgEducation
  • imgHospitality
  • imgRetail
  • imgLogistics
  • imgE-Commerce
  • imgTours and Travels
  • imgFinance
  • imgBanking
  • imgContact Center

We provide the best software solution for your business needs

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Features

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Product features

  • checked CRM Integration
  • checked Inbound Reporting
  • checked API Integration
  • checked Call Routing
  • checked Lead Management
  • checked IVR and Dial Groups
  • checked Outbound Reporting
  • checked Call Center Management
  • checked Call Recording
  • checked Internal Call Transfer
  • checked Contact Management
  • checked Banquet and conference Management
  • checked Outgoing Call Tracking
  • checked Webhook Integration
  • checked Real-Time Reports
  • checked User Friendly
  • checked SMS Alert
  • checked Live Call Monitoring
  • checked Real Time Analytics
  • checked Call Routing
  • checked Number Masking
  • checked Call Forwarding
  • checked Call Recording
  • checked Agent Scheduling
  • checked CRM Integration

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

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Top Alternative Products

Smartflo - Cloud Telephony Solutions

Smartflo - Cloud Telephony Solutions


Office24By7

Office24By7


Knowlarity

Knowlarity


Justcall

Justcall


See all Ozonetel Cloudagent Lite alternatives img
Smartflo - Cloud Telephony Solutions

Smartflo - Cloud Telephony Solutions


Office24By7

Office24By7


Knowlarity

Knowlarity


Justcall

Justcall


See all Servetel alternatives img

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Similar Comparison

Ozonetel Cloudagent Lite vs Servetel Comparison FAQs

Software questions,
answered

While Ozonetel Cloudagent Lite offers customized features, Servetel has diverse modules. Select between Ozonetel Cloudagent Lite or Servetel as per your business needs.

Both these products offer similar features but with a different approach. While Ozonetel Cloudagent Lite emphasizes on user experiences, Servetel focuses on functionalities.

It all depends on the functionalities that you prefer. While Ozonetel Cloudagent Lite offers add-ons along with essential features, Servetel emphasizes on customization.

No, the difference between Ozonetel Cloudagent Lite and Servetel lies in terms of features and functionalities. While Ozonetel Cloudagent Lite can be customized as per the user’s needs, Servetel addresses the diverse audience.

It depends upon your business requirement. Both Ozonetel Cloudagent Lite and Servetel provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Ozonetel Cloudagent Lite is customizable, Ozonetel Cloudagent Lite offers comprehensive modules.

A Quick Comparison Between Ozonetel Cloudagent Lite vs Servetel

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Ozonetel Cloudagent Lite vs Servetel In terms of Features
  • Comparison Between Ozonetel Cloudagent Lite and Servetel In terms of Deployment Type
  • Ozonetel Cloudagent Lite or Servetel: Which Is Ideal for Your Industry
  • Which Is Better? - Ozonetel Cloudagent Lite or Servetel

Comparison of Ozonetel Cloudagent Lite vs Servetel In terms of Features

Ozonetel Cloudagent Lite includes features like CRM Integration, Inbound Reporting, API Integration and Call Routing. Servetel is known for functionalities like Webhook Integration, Real-Time Reports, User Friendly and SMS Alert. When you compare Ozonetel Cloudagent Lite vs Servetel, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Ozonetel Cloudagent Lite and Servetel In terms of Deployment Type

While Ozonetel Cloudagent Lite supports Web Based deployment; Servetel is suitable for Web Based deployment. While selecting between Ozonetel Cloudagent Lite and Servetel, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Ozonetel Cloudagent Lite or Servetel: Which Is Ideal for Your Industry

Ozonetel Cloudagent Lite is ideal for industries like Education, Hospitality and Retail. For Contact Center, Servetel is a better choice. If you are confused between Ozonetel Cloudagent Lite or Servetel, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Ozonetel Cloudagent Lite or Servetel

Ozonetel Cloudagent Lite and Servetel can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Ozonetel Cloudagent Lite and Servetel during demo to decide which one is best for your business.

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