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Osticket VS Troopr HelpDesk

Let’s have a side-by-side comparison of Osticket vs Troopr HelpDesk to find out which one is better. This software comparison between Osticket and Troopr HelpDesk is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Osticket or Troopr HelpDesk fits your business.

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Price On Request

Starting at

$ 49 /Month

  • industries All industries
  • industries All industries
  • chek Custom Fields
  • chek Advance Search
  • chek Custom Popup Window
  • chek Service Level Agreement
  • chek Multi Thread Support
  • chek Ticketing
  • chek Automatic Greetings
  • chek Feedbacks
  • chek Intelligent Suggestion
  • chek Document Tracking

Have you used Osticket before?
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Have you used Troopr HelpDesk before?
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Have you used Osticket before?
Write a Review

Have you used Troopr HelpDesk before?
Write a Review

Deployment

  • Web Based
  • On Premises

Device Supported

  • Desktop
  • Mobile
  • Tablet
  • iPad

Operating System

  • Ubuntu
  • Windows
  • iOS
  • Android
  • Mac OS
  • Windows(Phone)
  • Linux

Deployment

  • Web Based
  • On Premises

Device Supported

  • Desktop
  • Mobile
  • Tablet
  • iPad

Operating System

  • Ubuntu
  • Windows
  • iOS
  • Android
  • Mac OS
  • Windows(Phone)
  • Linux

A Quick Comparison Between Osticket and Troopr HelpDesk

Let’s have a detailed comparison of Osticket vs Troopr HelpDesk to find out which one is better. Let’s discover some of the essential factors that you must consider and decide whether Osticket or Troopr HelpDesk fits your business.

Comparison of Osticket vs Troopr HelpDesk In terms of Features

Osticket includes features like Custom Fields, Advance Search, Custom Popup Window and Service Level Agreement. Troopr HelpDesk is known for functionalities like Ticketing, Automatic Greetings, Feedbacks and Intelligent Suggestion. When you compare Osticket vs Troopr HelpDesk, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Osticket and Troopr HelpDesk In terms of Deployment Type

While Osticket supports Web Based deployment; Troopr HelpDesk is suitable for Web Based and On Premises deployment. While selecting between Osticket and Troopr HelpDesk, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Osticket or Troopr HelpDesk: Which Is Ideal for Your Industry

Osticket is ideal for industries like All Industries. For All Industries, Troopr HelpDesk is a better choice. If you are confused between Osticket or Troopr HelpDesk, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Osticket or Troopr HelpDesk

Osticket and Troopr HelpDesk can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Osticket and Troopr HelpDesk during demo to decide which one is best for your business.

FAQs

While Osticket offers customized features, Troopr HelpDesk has diverse modules. Select between Osticket or Troopr HelpDesk as per your business needs.
Both these products offer similar features but with a different approach. While Osticket emphasizes on user experiences, Troopr HelpDesk focuses on functionalities.
It all depends on the functionalities that you prefer. While Osticket offers add-ons along with essential features, Troopr HelpDesk emphasizes on customization.
No, the difference between Osticket and Troopr HelpDesk lies in terms of features and functionalities. While Osticket can be customized as per the user’s needs, Troopr HelpDesk addresses the diverse audience.
It depends upon your business requirement. Both Osticket and Troopr HelpDesk provides standard features to cater diverse industry needs.
The difference lies in terms of the user interface and functionalities. While Osticket is customizable, Osticket offers comprehensive modules.

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