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  3. CallMiner(Orecx) VS Mcube

CallMiner(Orecx) VS Mcube

Let’s have a side-by-side comparison of CallMiner(Orecx) vs Mcube to find out which one is better. This software comparison between CallMiner(Orecx) and Mcube is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether CallMiner(Orecx) or Mcube fits your business.

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CallMiner(Orecx)
CallMiner(Orecx)

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Mcube
Mcube

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CallMiner(Orecx)
CallMiner(Orecx)

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Mcube
Mcube

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Pricing

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Price Plans

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgContact Center

We provide the best software solution for your business needs

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Features

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Product features

  • checked Call Center Management
  • checked Call Recording
  • checked Call Monitoring
  • checked Call Tagging
  • checked File Transfer
  • checked On-Demand Recording
  • checked CRM Integration
  • checked Call Recording
  • checked Call Barging
  • checked Smart Notification
  • checked Voice & Data Integration
  • checked Inbound Reporting
  • checked Internal Call Transfer
  • checked Mobile App
  • checked Analytical Reports
  • checked Outbound Reporting
  • checked Call Center Management
  • checked Toll Free Number
  • checked Call Analytics
  • checked Customisable Welcome Greeting
  • checked Lead Management
  • checked Live Call Tracking

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

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Top Alternative Products

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Smartflo - Cloud Telephony Solutions

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Knowlarity

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Justcall

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CallMiner(Orecx) vs Mcube Comparison FAQs

Software questions,
answered

While CallMiner(Orecx) offers customized features, Mcube has diverse modules. Select between CallMiner(Orecx) or Mcube as per your business needs.

Both these products offer similar features but with a different approach. While CallMiner(Orecx) emphasizes on user experiences, Mcube focuses on functionalities.

It all depends on the functionalities that you prefer. While CallMiner(Orecx) offers add-ons along with essential features, Mcube emphasizes on customization.

No, the difference between CallMiner(Orecx) and Mcube lies in terms of features and functionalities. While CallMiner(Orecx) can be customized as per the user’s needs, Mcube addresses the diverse audience.

It depends upon your business requirement. Both CallMiner(Orecx) and Mcube provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While CallMiner(Orecx) is customizable, CallMiner(Orecx) offers comprehensive modules.

A Quick Comparison Between CallMiner(Orecx) vs Mcube

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of CallMiner(Orecx) vs Mcube In terms of Features
  • Comparison Between CallMiner(Orecx) and Mcube In terms of Deployment Type
  • CallMiner(Orecx) or Mcube: Which Is Ideal for Your Industry
  • Which Is Better? - CallMiner(Orecx) or Mcube

Comparison of CallMiner(Orecx) vs Mcube In terms of Features

CallMiner(Orecx) includes features like Call Center Management, Call Recording, Call Monitoring and Virtual Call Center. Mcube is known for functionalities like CRM Integration, Call Recording, Call Barging and Smart Notification. When you compare CallMiner(Orecx) vs Mcube, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between CallMiner(Orecx) and Mcube In terms of Deployment Type

While CallMiner(Orecx) supports Web Based deployment; Mcube is suitable for Web Based deployment. While selecting between CallMiner(Orecx) and Mcube, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

CallMiner(Orecx) or Mcube: Which Is Ideal for Your Industry

CallMiner(Orecx) is ideal for industries like All Industries. For Contact Center, Mcube is a better choice. If you are confused between CallMiner(Orecx) or Mcube, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - CallMiner(Orecx) or Mcube

CallMiner(Orecx) and Mcube can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare CallMiner(Orecx) and Mcube during demo to decide which one is best for your business.

Author: Techjockey Team

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