OPTCRM VS Zendesk Sell

Let’s have a side-by-side comparison of OPTCRM vs Zendesk Sell to find out which one is better. This software comparison between OPTCRM and Zendesk Sell is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether OPTCRM or Zendesk Sell fits your business.

Comparison

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OPTCRM

4.5

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Zendesk Sell

4.4

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Offers

Available offers & discounts

Save upto 28%, Get GST Invoice on your business purchase

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Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Ratings

Overall ratings

4.5

4 Ratings & 0 Reviews

Features 4.2

Value for Money 4.8

Ease of Use 4.5

Customer Support 4.5

Likelihood to Recommend

4.4

4 Ratings & 0 Reviews

Features 4.2

Value for Money 4.5

Ease of Use 4.3

Customer Support 4.5

Likelihood to Recommend

See all Zendesk Sell reviews

Best Use for

Business Size:

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Business Type:

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Industries:

All Industries

All Industries

Features

Product features

Mobile SFA
Workflow Automation and Management
Task / Activity Management
Order Management
Email Marketing
Consumer Goods SFA
Pharma Marketing Software
Van Sales Automation
Attendance Management
Secondary Sales Management
Inventory Management
Employee Location Tracking
Salary Management
Third-Party Integrations

Opportunity & Pipeline Management
Customer Insights
Sales Performance Reports
Custom Dashboards
Chatbots
GDPR & Data Privacy
Backup & Disaster Recovery
Omnichannel Support
Document Sharing & File Storage
Interactive Voice Response (IVR) Integration
eCommerce Integrations
Marketing Tools Integration
Email Marketing Tools Integration
Automated Campaigns
Forecasting & Trends
Performance Tracking
Task / Activity Management
Quote Management
Ticketing System
Call Tracking and Recording
Landing Pages & Forms
Touchpoint Monitoring
Lead Activity Alerts
SLA Violations
Workflow Trigger Alerts
Customer Interaction Alerts
System Errors/Failures
Custom Workflow Alerts
Event-Triggered Notifications
Event-Triggered Workflows
Customer Segmentation
Third Party Integrations
Data Import/Export
Real Time Analytics
Social Media Integration
Lead Scoring
Sales Forecasting
Predictive Analytics
Order Management
Account Management
Territory Management
Campaign Management
Lead Management
Email Marketing
Contact Management
Lead Nurturing
Deal Management
Audit Trails
Role-Based Access Control (RBAC)
Activity History
Workflow Automation and Management
Contact Segmentation
Team Communication
Campaign Performance
Calendar Integration
Customer Profiles
Customer Journey Tracking
Sales Automation
Data Encryption
API Access
Third-Party Integrations

Specifications

Deployment

Web based
On Premises

Web based
On Premises

Device Supported

Desktop
Mobile
iPad
Tablet

Desktop
Mobile
iPad
Tablet

Supported Platforms

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Languages support

English

English

Question and Answers

Product related question and answers

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How does the Zendesk ticketing system work?

Zendesks ticketing system centralizes customer interactions by converting emails... Read more

Is Zendesk an open API?

Yes, Zendesk provides an open API that allows developers to integrate and extend... Read more

What team collaboration features do Zendesk provide?

Zendesk offers several team collaboration features, including side conversations... Read more

See all Zendesk Sell Questions & Answers

Alternatives

Top Alternative Products

Zoho CRM

CrmOne

Odoo CRM

Solid Performers CRM

See all OPTCRM alternatives

Zoho CRM

CrmOne

Odoo CRM

Solid Performers CRM

See all Zendesk Sell alternatives

OPTCRM vs Zendesk Sell Comparison FAQs

Software questions,
answered

While OPTCRM offers customized features, Zendesk Sell has diverse modules. Select between OPTCRM or Zendesk Sell as per your business needs.

Both these products offer similar features but with a different approach. While OPTCRM emphasizes on user experiences, Zendesk Sell focuses on functionalities.

It all depends on the functionalities that you prefer. While OPTCRM offers add-ons along with essential features, Zendesk Sell emphasizes on customization.

No, the difference between OPTCRM and Zendesk Sell lies in terms of features and functionalities. While OPTCRM can be customized as per the user’s needs, Zendesk Sell addresses the diverse audience.

It depends upon your business requirement. Both OPTCRM and Zendesk Sell provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While OPTCRM is customizable, OPTCRM offers comprehensive modules.

A Quick Comparison Between OPTCRM vs Zendesk Sell

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

Comparison of OPTCRM vs Zendesk Sell In terms of Features
Comparison Between OPTCRM and Zendesk Sell In terms of Deployment Type
OPTCRM or Zendesk Sell: Which Is Ideal for Your Industry
Which Is Better? - OPTCRM or Zendesk Sell

Comparison of OPTCRM vs Zendesk Sell In terms of Features

OPTCRM includes features like Satisfaction survey, Workflow Automation and Management, Task / Activity Management and Order Management. Zendesk Sell is known for functionalities like Opportunity & Pipeline Management, Customer Insights, Sales Performance Reports and Custom Dashboards. When you compare OPTCRM vs Zendesk Sell, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between OPTCRM and Zendesk Sell In terms of Deployment Type

While OPTCRM supports Web Based deployment; Zendesk Sell is suitable for Web Based deployment. While selecting between OPTCRM and Zendesk Sell, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

OPTCRM or Zendesk Sell: Which Is Ideal for Your Industry

OPTCRM is ideal for industries like All Industries. For All Industries, Zendesk Sell is a better choice. If you are confused between OPTCRM or Zendesk Sell, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - OPTCRM or Zendesk Sell

OPTCRM and Zendesk Sell can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare OPTCRM and Zendesk Sell during demo to decide which one is best for your business.

Author: Saurabh Pandey

OPTCRM VS Zendesk Sell

We provide the best software solution for your business needs

OPTCRM vs Zendesk Sell Comparison FAQs

Is OPTCRM better than Zendesk Sell?

Are OPTCRM and Zendesk Sell same?

Which is better OPTCRM or Zendesk Sell?

Is OPTCRM the same as Zendesk Sell?

Can OPTCRM replace Zendesk Sell?

What is the difference between OPTCRM and Zendesk Sell?

A Quick Comparison Between OPTCRM vs Zendesk Sell

Comparison of OPTCRM vs Zendesk Sell In terms of Features

Comparison Between OPTCRM and Zendesk Sell In terms of Deployment Type

OPTCRM or Zendesk Sell: Which Is Ideal for Your Industry

Which Is Better? - OPTCRM or Zendesk Sell

OPTCRM VS Zendesk Sell

We provide the best software solution for your business needs

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OPTCRM vs Zendesk Sell Comparison FAQs

Is OPTCRM better than Zendesk Sell?

Are OPTCRM and Zendesk Sell same?

Which is better OPTCRM or Zendesk Sell?

Is OPTCRM the same as Zendesk Sell?

Can OPTCRM replace Zendesk Sell?

What is the difference between OPTCRM and Zendesk Sell?

A Quick Comparison Between OPTCRM vs Zendesk Sell

Comparison of OPTCRM vs Zendesk Sell In terms of Features

Comparison Between OPTCRM and Zendesk Sell In terms of Deployment Type

OPTCRM or Zendesk Sell: Which Is Ideal for Your Industry

Which Is Better? - OPTCRM or Zendesk Sell

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