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  3. OmniAssist VS Salesforce Service Cloud

OmniAssist VS Salesforce Service Cloud

Let’s have a side-by-side comparison of OmniAssist vs Salesforce Service Cloud to find out which one is better. This software comparison between OmniAssist and Salesforce Service Cloud is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether OmniAssist or Salesforce Service Cloud fits your business.

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OmniAssist
OmniAssist

4.8

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Salesforce Service Cloud
Salesforce Service Cloud

4.3

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OmniAssist
OmniAssist

4.8

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Salesforce Service Cloud
Salesforce Service Cloud

4.3

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  • Ratings

  • Reviews

  • Features

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  • Rating & Review
  • Platforms
  • Recommended
  • img 20 Ratings & 16 Reviews
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  • img 3 Ratings & 0 Reviews
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Pricing

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Price Plans

Price on Request

Get customise plan according to your business requirement

Get Price

$ 24

Starter Suite (The simple CRM suite for marketing, sales, service, and commerce)

$ 80

Professional (The CRM for service)

$ 165

Enterprise (The CRM for service with built-in AI)

View Details img

  • Techjockey Verified
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  • Lifetime Plan
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  • img Free Trial
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  • img Free Trial
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Offers

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Available offers & discounts

img Save upto 28%, Get GST Invoice on your business purchase

img Save upto 28%, Get GST Invoice on your business purchase

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Get Exclusive Offer

Best deals by our expert on your business requirements

Ratings

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Overall ratings

4.8

20 Ratings & 16 Reviews

96% Likelihood to Recommend

See all OmniAssist reviews

4.3

3 Ratings & 0 Reviews

93% Likelihood to Recommend

Pros & Cons

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Pros

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OmniAssist offers a clear digital trail that enhances transparency and reduces t...Read more - Arun Jaiswal Apr 09, 2025

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OmniAssist makes order management effortless. Auto-generated order PDFs with a c...Read more - Manish Kumar Apr 09, 2025

Not Available

Currently no pros are available. Please check back later

Cons

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No cons - Arun Jaiswal Apr 09, 2025

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No cons - Manish Kumar Apr 09, 2025

Not Available

Currently no cons are available. Please check back later

Reviews

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Verified customer reviews

Offline with PDF Integration makes End-to-End Execution

Arun Jaiswal Apr 09, 2025

Improved Distributor Communication With Structured Order Sharing

Manish Kumar Apr 09, 2025

See all OmniAssist reviews

Rating

Dipu choudhary Jan 16, 2025

Rating

Ganga Dhar Sep 20, 2024

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Digital Ordering
  • checked Productivity Tracking
  • checked Catalogue Sync
  • checked Custom Surveys
  • checked Tour Planning
  • checked Warehouse Management
  • checked Live Stock Tracking
  • checked Order Notifications
  • checked Issue Ticket Management
  • checked Appointment Management
  • checked Collaboration Tools
  • checked Campaign Management
  • checked Call Logging
  • checked Call Recording
  • checked Routing
  • checked Audit Trail
  • checked Call Center Management
  • checked Customer Service
  • checked Customizable Branding

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

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Top Alternative Products

Peri CRM

Peri CRM

Delta Sales Force Automation

Delta Sales Force Automation

GogreenSFA 360

GogreenSFA 360

KOOPS Sales Force Automation

KOOPS Sales Force Automation

See all OmniAssist alternatives img
Salesforce Order Management

Salesforce Order Management

Peri CRM

Peri CRM

Delta Sales Force Automation

Delta Sales Force Automation

GogreenSFA 360

GogreenSFA 360

See all Salesforce Service Cloud alternatives img

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OmniAssist vs Salesforce Service Cloud Comparison FAQs

Software questions,
answered

While OmniAssist offers customized features, Salesforce Service Cloud has diverse modules. Select between OmniAssist or Salesforce Service Cloud as per your business needs.

Both these products offer similar features but with a different approach. While OmniAssist emphasizes on user experiences, Salesforce Service Cloud focuses on functionalities.

It all depends on the functionalities that you prefer. While OmniAssist offers add-ons along with essential features, Salesforce Service Cloud emphasizes on customization.

No, the difference between OmniAssist and Salesforce Service Cloud lies in terms of features and functionalities. While OmniAssist can be customized as per the user’s needs, Salesforce Service Cloud addresses the diverse audience.

It depends upon your business requirement. Both OmniAssist and Salesforce Service Cloud provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While OmniAssist is customizable, OmniAssist offers comprehensive modules.

A Quick Comparison Between OmniAssist vs Salesforce Service Cloud

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of OmniAssist vs Salesforce Service Cloud In terms of Features
  • Comparison Between OmniAssist and Salesforce Service Cloud In terms of Deployment Type
  • OmniAssist or Salesforce Service Cloud : Which Is Ideal for Your Industry
  • Which Is Better? - OmniAssist or Salesforce Service Cloud

Comparison of OmniAssist vs Salesforce Service Cloud In terms of Features

OmniAssist includes features like Order Management, Productivity Tracking, Catalogue Management and Surveys. Salesforce Service Cloud is known for functionalities like Appointment Management, Collaboration Tools, Campaign Management and Call Logging. When you compare OmniAssist vs Salesforce Service Cloud , look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between OmniAssist and Salesforce Service Cloud In terms of Deployment Type

While OmniAssist supports Web Based deployment; Salesforce Service Cloud is suitable for Web Based deployment. While selecting between OmniAssist and Salesforce Service Cloud , figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

OmniAssist or Salesforce Service Cloud : Which Is Ideal for Your Industry

OmniAssist is ideal for industries like All Industries. For All Industries, Salesforce Service Cloud is a better choice. If you are confused between OmniAssist or Salesforce Service Cloud , you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - OmniAssist or Salesforce Service Cloud

OmniAssist and Salesforce Service Cloud can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare OmniAssist and Salesforce Service Cloud during demo to decide which one is best for your business.

Author: Techjockey Team

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