Zendesk

Live Chat Software

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Platform

Starting at

₹ 1,190 /month

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Starting at

$ 69 /Month

Get Best Price

All industries

All industries

Customization
Reports
Search Option
Real Time Chat
Automated Messages

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Trigger
Mobile App
Chat Bot
Real Time Monitoring
History

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Overall

4.6(1)

Features

4.5

Ease of Use

Value for Money

Customer Support

Likelihood to Recommend

85%

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pros-list-icon The platform is easy to access ,and provides agent monitoring with a smooth UI. Overall satisfied. Posted - Jun 23, 2023

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Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

A Quick Comparison Between Olark and Zendesk

Let’s have a detailed comparison of Olark vs Zendesk to find out which one is better. Let’s discover some of the essential factors that you must consider and decide whether Olark or Zendesk fits your business.

Comparison of Olark vs Zendesk In terms of Features

Olark includes features like Customization, Reports, Search Option and Real Time Chat. Zendesk is known for functionalities like Trigger, Mobile App, Chat Bot and Real Time Monitoring. When you compare Olark vs Zendesk, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Olark and Zendesk In terms of Deployment Type

While Olark supports Web Based deployment; Zendesk is suitable for Web Based deployment. While selecting between Olark and Zendesk, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Olark or Zendesk: Which Is Ideal for Your Industry

Olark is ideal for industries like All Industries. For All Industries, Zendesk is a better choice. If you are confused between Olark or Zendesk, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Olark or Zendesk

Olark and Zendesk can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Olark and Zendesk during demo to decide which one is best for your business.

FAQs

Is Olark better than Zendesk?

While Olark offers customized features, Zendesk has diverse modules. Select between Olark or Zendesk as per your business needs.

Are Olark and Zendesk same?

Both these products offer similar features but with a different approach. While Olark emphasizes on user experiences, Zendesk focuses on functionalities.

Which is better Olark or Zendesk?

It all depends on the functionalities that you prefer. While Olark offers add-ons along with essential features, Zendesk emphasizes on customization.

Is Olark the same as Zendesk?

No, the difference between Olark and Zendesk lies in terms of features and functionalities. While Olark can be customized as per the user’s needs, Zendesk addresses the diverse audience.

Can Olark replace Zendesk?

It depends upon your business requirement. Both Olark and Zendesk provides standard features to cater diverse industry needs.

What is the difference between Olark and Zendesk?

The difference lies in terms of the user interface and functionalities. While Olark is customizable, Olark offers comprehensive modules.