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  3. Office24By7 VS Smartflo - Cloud Telephony Solutions

Office24By7 VS Smartflo - Cloud Telephony Solutions

Let’s have a side-by-side comparison of Office24By7 vs Smartflo - Cloud Telephony Solutions to find out which one is better. This software comparison between Office24By7 and Smartflo - Cloud Telephony Solutions is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Office24By7 or Smartflo - Cloud Telephony Solutions fits your business.

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Office24By7
Office24By7

4.9

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Smartflo - Cloud Telephony Solutions
Smartflo - Cloud Telephony Solutions

4.2

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Office24By7
Office24By7

4.9

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Smartflo - Cloud Telephony Solutions
Smartflo - Cloud Telephony Solutions

4.2

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  • Pricing

  • Ratings

  • Reviews

  • Features

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  • Rating & Review
  • Platforms
  • Recommended
  • img 19 Ratings & 19 Reviews
  • icon_desktop icon_Android
  • img 9 Ratings & 4 Reviews
  • icon_desktop icon_ios icon_Android icon_mac

Pricing

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Price Plans

₹ 1400

Unlimited Plan (IVR Pricing)

₹ 2000

Unlimited Plan (Cloud Telephony Pricing)

View Details img

Price on Request

Get customise plan according to your business requirement

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  • Lifetime Plan
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  • img Free Trial
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  • img Free Trial
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Offers

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Available offers & discounts

img Save upto 28%, Get GST Invoice on your business purchase

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Ratings

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Overall ratings

4.9

19 Ratings & 19 Reviews

100% Likelihood to Recommend

See all Office24By7 reviews img

4.2

9 Ratings & 4 Reviews

70% Likelihood to Recommend

See all Smartflo - Cloud Telephony Solutions reviews img

Pros & Cons

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Pros

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It has in-built cloud telephony, which can be used to conduct voice, SMS, email ...Read more - Sharath Nov 18, 2024

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very reasonable price with good features and excellent customer support is respo...Read more - Pranav Mohan Nov 14, 2024

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Overall product is nice but security issues. - Nivedita Jaiswal Aug 17, 2023

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Nice to prepare flow chart of any project. It has extremely good features and to...Read more - Tapan Jul 27, 2023

Cons

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I didn't find any negatives to point out as such. Everything about them is so go...Read more - Sharath Nov 18, 2024

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Product UI was not updated till Nov 2024. - Pranav Mohan Nov 14, 2024

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They offered a lot of features and took Rs 89680 advance for implementation. Aft...Read more - Rakesh Nov 14, 2023

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Any agent or supervisor with add/edit rights can create Admin role. which simply...Read more - Nivedita Jaiswal Aug 17, 2023

Reviews

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Verified customer reviews

Awesome CRM! Just love it!

Sharath Nov 18, 2024

Great customer support !

Pranav Mohan Nov 14, 2024

See all Office24By7 reviews img

Pathetic Services Poor flow

Rakesh Nov 14, 2023

Cloud Telephony Solutions

sridhar Aug 24, 2023

See all Smartflo - Cloud Telephony Solutions reviews img

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500-1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500-1000 Employees
  • img More than 1000+ Employees

Business Type

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Call Center Management
  • checked Post Call Survey
  • checked Inbound Call Management
  • checked Hierarchical Monitoring
  • checked Mobile CRM
  • checked Sales Automation
  • checked Contact Management
  • checked Email Marketing
  • checked Drip Marketing Automation
  • checked Communication
  • checked OTP Authentication
  • checked Surveys & Feedback
  • checked Reports & Dashboard
  • checked Customizable Dashboard
  • checked Call Flow Strategy for Agents
  • checked Call Routing
  • checked Privacy & Protection
  • checked CRM-Integrated
  • checked Contact Management
  • checked Client Management
  • checked Communication

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

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Top Alternatives Products

Knowlarity

Knowlarity

Justcall

Justcall

Servetel

Servetel

VAANI

VAANI

See all Office24By7 alternatives img
Knowlarity

Knowlarity

Justcall

Justcall

Servetel

Servetel

VAANI

VAANI

See all Smartflo - Cloud Telephony Solutions alternatives img

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Office24By7 vs Smartflo - Cloud Telephony Solutions Comparison Faqs

Software questions,
answered

While Office24By7 offers customized features, Smartflo - Cloud Telephony Solutions has diverse modules. Select between Office24By7 or Smartflo - Cloud Telephony Solutions as per your business needs.

Both these products offer similar features but with a different approach. While Office24By7 emphasizes on user experiences, Smartflo - Cloud Telephony Solutions focuses on functionalities.

It all depends on the functionalities that you prefer. While Office24By7 offers add-ons along with essential features, Smartflo - Cloud Telephony Solutions emphasizes on customization.

No, the difference between Office24By7 and Smartflo - Cloud Telephony Solutions lies in terms of features and functionalities. While Office24By7 can be customized as per the user’s needs, Smartflo - Cloud Telephony Solutions addresses the diverse audience.

It depends upon your business requirement. Both Office24By7 and Smartflo - Cloud Telephony Solutions provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Office24By7 is customizable, Office24By7 offers comprehensive modules.

A Quick Comparison Between Office24By7 vs Smartflo - Cloud Telephony Solutions

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Office24By7 vs Smartflo - Cloud Telephony Solutions In terms of Features
  • Comparison Between Office24By7 and Smartflo - Cloud Telephony Solutions In terms of Deployment Type
  • Office24By7 or Smartflo - Cloud Telephony Solutions: Which Is Ideal for Your Industry
  • Which Is Better? - Office24By7 or Smartflo - Cloud Telephony Solutions

Comparison of Office24By7 vs Smartflo - Cloud Telephony Solutions In terms of Features

Office24By7 includes features like Call Center Management, Surveys, Inbound Call Center and Call Monitoring. Smartflo - Cloud Telephony Solutions is known for functionalities like Customizable Dashboard, Agents and commissions, Call Routing and Privacy. When you compare Office24By7 vs Smartflo - Cloud Telephony Solutions, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Office24By7 and Smartflo - Cloud Telephony Solutions In terms of Deployment Type

While Office24By7 supports Web Based and On Premises deployment; Smartflo - Cloud Telephony Solutions is suitable for Web Based deployment. While selecting between Office24By7 and Smartflo - Cloud Telephony Solutions, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Office24By7 or Smartflo - Cloud Telephony Solutions: Which Is Ideal for Your Industry

Office24By7 is ideal for industries like All Industries. For All Industries, Smartflo - Cloud Telephony Solutions is a better choice. If you are confused between Office24By7 or Smartflo - Cloud Telephony Solutions, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Office24By7 or Smartflo - Cloud Telephony Solutions

Office24By7 and Smartflo - Cloud Telephony Solutions can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Office24By7 and Smartflo - Cloud Telephony Solutions during demo to decide which one is best for your business.

Author: Techjockey Team

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