Office24By7 VS Servetel

Let’s have a side-by-side comparison of Office24By7 vs Servetel to find out which one is better. This software comparison between Office24By7 and Servetel is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Office24By7 or Servetel fits your business.

Comparison

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Office24By7

4.9

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Servetel

3.5

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Pricing

Price Plans

₹ 1400

Unlimited Plan (IVR Pricing)

₹ 2000

Unlimited Plan (Cloud Telephony Pricing)

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Price on Request

Get customise plan according to your business requirement

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Offers

Available offers & discounts

Save upto 28%, Get GST Invoice on your business purchase

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Save upto 28%, Get GST Invoice on your business purchase

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Ratings

Overall ratings

4.9

19 Ratings & 19 Reviews

Features 4.9

Value for Money 5

Ease of Use 4.9

Customer Support 5

Likelihood to Recommend

See all Office24By7 reviews

3.5

6 Ratings & 6 Reviews

Features 3.7

Value for Money 3.3

Ease of Use 3.6

Customer Support 3.4

Likelihood to Recommend

See all Servetel reviews

Pros & Cons

Pros

It has in-built cloud telephony, which can be used to conduct voice, SMS, email ...Read more - Sharath Nov 18, 2024

very reasonable price with good features and excellent customer support is respo...Read more - Pranav Mohan Nov 14, 2024

Reasonable service. Nothing extraordinary though. - Abhishek Dec 11, 2023

The software implementation is smooth and straightforward. Also, it is very user...Read more - karan singh Apr 11, 2023

Cons

I didn't find any negatives to point out as such. Everything about them is so go...Read more - Sharath Nov 18, 2024

Product UI was not updated till Nov 2024. - Pranav Mohan Nov 14, 2024

Bad customer support is afraid of picking up customers' calls. Random policies - Kunal Mar 01, 2024

Very unprofessional team. Can increase prices at any time and disconnect service...Read more - Abhishek Dec 11, 2023

Reviews

Verified customer reviews

Awesome CRM! Just love it!

Sharath Nov 18, 2024

Great customer support !

Pranav Mohan Nov 14, 2024

See all Office24By7 reviews

Unprofessional company with random dictator policies on customers

Kunal Mar 01, 2024

It is extremely unprofessional

Abhishek Dec 11, 2023

See all Servetel reviews

Best Use for

Business Size:

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Business Type

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Industries

All Industries

Contact Center

Features

Product features

Call Center Management
Post Call Survey
Inbound Call Management
Hierarchical Monitoring
Mobile CRM
Sales Automation
Contact Management
Email Marketing
Drip Marketing Automation
Communication
OTP Authentication
Surveys & Feedback
Reports & Dashboard

Webhook Integration
Real-Time Reports
User Friendly
SMS Alert
Live Call Monitoring
Real Time Analytics
Call Routing
Number Masking
Call Forwarding
Call Recording
Agent Scheduling
CRM Integration

Specifications

Deployment

Web based
On Premises

Web based
On Premises

Device Supported

Desktop
Mobile
iPad
Tablet

Desktop
Mobile
iPad
Tablet

Supported Platforms

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Languages support

English

English

Alternatives

Top Alternatives Products

Smartflo - Cloud Telephony Solutions

Knowlarity

Justcall

VAANI

See all Office24By7 alternatives

Smartflo - Cloud Telephony Solutions

Knowlarity

Justcall

VAANI

See all Servetel alternatives

Office24By7 vs Servetel Comparison Faqs

Software questions,
answered

While Office24By7 offers customized features, Servetel has diverse modules. Select between Office24By7 or Servetel as per your business needs.

Both these products offer similar features but with a different approach. While Office24By7 emphasizes on user experiences, Servetel focuses on functionalities.

It all depends on the functionalities that you prefer. While Office24By7 offers add-ons along with essential features, Servetel emphasizes on customization.

No, the difference between Office24By7 and Servetel lies in terms of features and functionalities. While Office24By7 can be customized as per the user’s needs, Servetel addresses the diverse audience.

It depends upon your business requirement. Both Office24By7 and Servetel provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Office24By7 is customizable, Office24By7 offers comprehensive modules.

A Quick Comparison Between Office24By7 vs Servetel

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

Comparison of Office24By7 vs Servetel In terms of Features
Comparison Between Office24By7 and Servetel In terms of Deployment Type
Office24By7 or Servetel: Which Is Ideal for Your Industry
Which Is Better? - Office24By7 or Servetel

Comparison of Office24By7 vs Servetel In terms of Features

Office24By7 includes features like Call Center Management, Surveys, Inbound Call Center and Call Monitoring. Servetel is known for functionalities like Webhook Integration, Real-Time Reports, User Friendly and SMS Alert. When you compare Office24By7 vs Servetel, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Office24By7 and Servetel In terms of Deployment Type

While Office24By7 supports Web Based and On Premises deployment; Servetel is suitable for Web Based deployment. While selecting between Office24By7 and Servetel, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Office24By7 or Servetel: Which Is Ideal for Your Industry

Office24By7 is ideal for industries like All Industries. For Contact Center, Servetel is a better choice. If you are confused between Office24By7 or Servetel, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Office24By7 or Servetel

Office24By7 and Servetel can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Office24By7 and Servetel during demo to decide which one is best for your business.

Author: Techjockey Team

Office24By7 VS Servetel

We provide the best software solution for your business needs

Office24By7 vs Servetel Comparison Faqs

Is Office24By7 better than Servetel?

Are Office24By7 and Servetel same?

Which is better Office24By7 or Servetel?

Is Office24By7 the same as Servetel?

Can Office24By7 replace Servetel?

What is the difference between Office24By7 and Servetel?

A Quick Comparison Between Office24By7 vs Servetel

Comparison of Office24By7 vs Servetel In terms of Features

Comparison Between Office24By7 and Servetel In terms of Deployment Type

Office24By7 or Servetel: Which Is Ideal for Your Industry

Which Is Better? - Office24By7 or Servetel

Office24By7 VS Servetel

We provide the best software solution for your business needs

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Office24By7 vs Servetel Comparison Faqs

Is Office24By7 better than Servetel?

Are Office24By7 and Servetel same?

Which is better Office24By7 or Servetel?

Is Office24By7 the same as Servetel?

Can Office24By7 replace Servetel?

What is the difference between Office24By7 and Servetel?

A Quick Comparison Between Office24By7 vs Servetel

Comparison of Office24By7 vs Servetel In terms of Features

Comparison Between Office24By7 and Servetel In terms of Deployment Type

Office24By7 or Servetel: Which Is Ideal for Your Industry

Which Is Better? - Office24By7 or Servetel

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