Compare Odoo CRM VS Zendesk Sell

Ratings

Overall ratings

4.7

3 Ratings & 0 Reviews

Features 4.6

Value for Money 5

Ease of Use 4.5

Customer Support 5

Likelihood to Recommend

4.4

4 Ratings & 0 Reviews

Features 4.2

Value for Money 4.5

Ease of Use 4.3

Customer Support 4.5

Likelihood to Recommend

Reviews

Reviews with Video

Not Available

Currently no reviews are available. Please check back later

Pipedrive Review: Are There Better Alternatives?

See all (1)

Best Use for

Business Size:

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Business Type:

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Industries:

All Industries

All Industries

Features

Marketing Automation

Email Marketing
Campaign Management
Lead Nurturing
Customer Journey Tracking
Customer Segmentation
Event-Triggered Workflows
Automated Campaigns

Email Marketing
Campaign Management
Lead Nurturing
Customer Journey Tracking
Customer Segmentation
Event-Triggered Workflows
Automated Campaigns

Data Sourcing / Integrations

Data Import/Export
Social Media Integration
Calendar Integration
Email Marketing Tools Integration
Marketing Tools Integration
Third Party Integrations
API Access
eCommerce Integrations
Interactive Voice Response (IVR) Integration

Data Import/Export
Social Media Integration
Calendar Integration
Email Marketing Tools Integration
Marketing Tools Integration
Third Party Integrations
API Access
eCommerce Integrations
Interactive Voice Response (IVR) Integration

Reporting & Analytics

Predictive Analytics
Custom Dashboards
Real Time Analytics
Sales Performance Reports
Customer Insights
Campaign Performance
Forecasting & Trends
Performance Tracking

Predictive Analytics
Custom Dashboards
Real Time Analytics
Sales Performance Reports
Customer Insights
Campaign Performance
Forecasting & Trends
Performance Tracking

Customer Data Management (CDM)

Contact Management
Account Management
Customer Profiles
Contact Segmentation
Activity History

Contact Management
Account Management
Customer Profiles
Contact Segmentation
Activity History

Sales Management

Quote Management
Workflow Automation and Management
Order Management
Opportunity & Pipeline Management
Contract Management
Sales Forecasting
Territory Management
Lead Management
Deal Management
Sales Automation

Quote Management
Workflow Automation and Management
Order Management
Opportunity & Pipeline Management
Contract Management
Sales Forecasting
Territory Management
Lead Management
Deal Management
Sales Automation

Collaboration Tools

Task / Activity Management
Team Communication
Document Sharing & File Storage
Omnichannel Support

Task / Activity Management
Team Communication
Document Sharing & File Storage
Omnichannel Support

Security & Compliance

Role-Based Access Control (RBAC)
Data Encryption
Audit Trails
Backup & Disaster Recovery
GDPR & Data Privacy

Role-Based Access Control (RBAC)
Data Encryption
Audit Trails
Backup & Disaster Recovery
GDPR & Data Privacy

AI & Machine Learning

Predictive Analytics
Lead Scoring
Chatbots

Predictive Analytics
Lead Scoring
Chatbots

Alerts & Notifications

Event-Triggered Notifications
Custom Workflow Alerts
System Errors/Failures
Customer Interaction Alerts
Workflow Trigger Alerts
SLA Violations
Lead Activity Alerts

Event-Triggered Notifications
Custom Workflow Alerts
System Errors/Failures
Customer Interaction Alerts
Workflow Trigger Alerts
SLA Violations
Lead Activity Alerts

Gallery

All Videos & Images

See all (3)

Specifications

Deployment

Web based
On Premises

Web based
On Premises

Device Supported

Desktop
Mobile
iPad
Tablet

Desktop
Mobile
iPad
Tablet

Supported Platforms

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Languages support

عربى
Nederlands
English
français
Italiano
日本人
한국어

English

Question and Answers

Product related question and answers

How to create a custom report in Odoo 18?

In Odoo 18, custom reports can be created by either using the built-in report de... Read more

How many apps does Odoo have?

Odoo offers over 30 main applications in areas like sales, accounting, inventory... Read more

How do I delete a user on Odoo?

To delete a user in Odoo, go to 'Settings' > 'Users & Companies'>... Read more

See all Odoo CRM Questions & Answers

How does the Zendesk ticketing system work?

Zendesks ticketing system centralizes customer interactions by converting emails... Read more

Is Zendesk an open API?

Yes, Zendesk provides an open API that allows developers to integrate and extend... Read more

What team collaboration features do Zendesk provide?

Zendesk offers several team collaboration features, including side conversations... Read more

See all Zendesk Sell Questions & Answers

Alternatives

Top Alternative Products

Zoho CRM

Salesforce CRM

Bitrix24

Leadhooper

See all Odoo CRM alternatives

Zoho CRM

Salesforce CRM

Bitrix24

Leadhooper

See all Zendesk Sell alternatives

Odoo CRM vs Zendesk Sell Comparison FAQs

Software questions,
answered

While Odoo CRM offers customized features, Zendesk Sell has diverse modules. Select between Odoo CRM or Zendesk Sell as per your business needs.

Both these products offer similar features but with a different approach. While Odoo CRM emphasizes on user experiences, Zendesk Sell focuses on functionalities.

It all depends on the functionalities that you prefer. While Odoo CRM offers add-ons along with essential features, Zendesk Sell emphasizes on customization.

No, the difference between Odoo CRM and Zendesk Sell lies in terms of features and functionalities. While Odoo CRM can be customized as per the user’s needs, Zendesk Sell addresses the diverse audience.

It depends upon your business requirement. Both Odoo CRM and Zendesk Sell provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Odoo CRM is customizable, Odoo CRM offers comprehensive modules.

A Quick Comparison Between Odoo CRM vs Zendesk Sell

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

Comparison of Odoo CRM vs Zendesk Sell In terms of Features
Comparison Between Odoo CRM and Zendesk Sell In terms of Deployment Type
Odoo CRM or Zendesk Sell: Which Is Ideal for Your Industry
Which Is Better? - Odoo CRM or Zendesk Sell

Comparison of Odoo CRM vs Zendesk Sell In terms of Features

Odoo CRM includes features like Ticketing System, GDPR & Data Privacy, Backup & Disaster Recovery and Omnichannel Support. Zendesk Sell is known for functionalities like Opportunity & Pipeline Management, Customer Insights, Sales Performance Reports and Custom Dashboards. When you compare Odoo CRM vs Zendesk Sell, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Odoo CRM and Zendesk Sell In terms of Deployment Type

While Odoo CRM supports Web Based deployment; Zendesk Sell is suitable for Web Based deployment. While selecting between Odoo CRM and Zendesk Sell, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Odoo CRM or Zendesk Sell: Which Is Ideal for Your Industry

Odoo CRM is ideal for industries like All Industries. For All Industries, Zendesk Sell is a better choice. If you are confused between Odoo CRM or Zendesk Sell, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Odoo CRM or Zendesk Sell

Odoo CRM and Zendesk Sell can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Odoo CRM and Zendesk Sell during demo to decide which one is best for your business.

Author: Virender Singh

Odoo CRM VS Zendesk Sell

We provide the best software solution for your business needs

Odoo CRM vs Zendesk Sell Comparison FAQs

Is Odoo CRM better than Zendesk Sell?

Are Odoo CRM and Zendesk Sell same?

Which is better Odoo CRM or Zendesk Sell?

Is Odoo CRM the same as Zendesk Sell?

Can Odoo CRM replace Zendesk Sell?

What is the difference between Odoo CRM and Zendesk Sell?

A Quick Comparison Between Odoo CRM vs Zendesk Sell

Comparison of Odoo CRM vs Zendesk Sell In terms of Features

Comparison Between Odoo CRM and Zendesk Sell In terms of Deployment Type

Odoo CRM or Zendesk Sell: Which Is Ideal for Your Industry

Which Is Better? - Odoo CRM or Zendesk Sell

Odoo CRM VS Zendesk Sell

We provide the best software solution for your business needs

We've sent an OTP verification code to

Odoo CRM vs Zendesk Sell Comparison FAQs

Is Odoo CRM better than Zendesk Sell?

Are Odoo CRM and Zendesk Sell same?

Which is better Odoo CRM or Zendesk Sell?

Is Odoo CRM the same as Zendesk Sell?

Can Odoo CRM replace Zendesk Sell?

What is the difference between Odoo CRM and Zendesk Sell?

A Quick Comparison Between Odoo CRM vs Zendesk Sell

Comparison of Odoo CRM vs Zendesk Sell In terms of Features

Comparison Between Odoo CRM and Zendesk Sell In terms of Deployment Type

Odoo CRM or Zendesk Sell: Which Is Ideal for Your Industry

Which Is Better? - Odoo CRM or Zendesk Sell

We've sent an OTP verification
code to