Odoo CRM VS Support CRM

Let’s have a side-by-side comparison of Odoo CRM vs Support CRM to find out which one is better. This software comparison between Odoo CRM and Support CRM is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Odoo CRM or Support CRM fits your business.

Comparison

Pricing

Price Plans

₹ 580

Standard

₹ 1140

Custom

View Details

Price on Request

Get customise plan according to your business requirement

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Lifetime Plan

Free Trial

Free Trial

Offers

Available offers & discounts

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Ratings

Overall ratings

4.7

3 Ratings & 0 Reviews

Features 4.6

Value for Money 5

Ease of Use 4.5

Customer Support 5

Likelihood to Recommend

Not Available

Currently no ratings are available. Please check back later

Best Use for

Business Size:

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Business Type:

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Industries:

All Industries

All Industries

Features

Product features

Ticketing System
GDPR & Data Privacy
Backup & Disaster Recovery
Omnichannel Support
Document Sharing & File Storage
Interactive Voice Response (IVR) Integration
eCommerce Integrations
Marketing Tools Integration
Email Marketing Tools Integration
Automated Campaigns
Event-Triggered Workflows
Customer Segmentation
Opportunity & Pipeline Management
Third Party Integrations
Chatbots
Custom Dashboards
Sales Performance Reports
Call Tracking and Recording
Landing Pages & Forms
Touchpoint Monitoring
Lead Activity Alerts
SLA Violations
Workflow Trigger Alerts
Customer Interaction Alerts
System Errors/Failures
Custom Workflow Alerts
Event-Triggered Notifications
Performance Tracking
Forecasting & Trends
Customer Insights
Audit Trails
Role-Based Access Control (RBAC)
Activity History
Lead Scoring
Sales Forecasting
Predictive Analytics
Quote Management
Order Management
Account Management
Territory Management
Campaign Management
Lead Management
Email Marketing
Contact Management
Call Logs
Customize stages
Social Media Integration
Real Time Analytics
Data Import/Export
Workflow Automation and Management
Task / Activity Management
Contact Segmentation
Team Communication
Campaign Performance
Calendar Integration
Customer Profiles
Customer Journey Tracking
Sales Automation
Data Encryption
API Access
Deal Management
Lead Nurturing
Deduplication

Orders Management
Workflow Automation and Management
Data Import/Export
Quote Management
Campaign Management
Email Marketing
Attendance
Support
Quotation Management
Payroll Management
Inventory Management
Receivable Management
Annual Contract Management
Complaint Management
Third Party Integration

Specifications

Deployment

Web based
On Premises

Web based
On Premises

Device Supported

Desktop
Mobile
iPad
Tablet

Desktop
Mobile
iPad
Tablet

Supported Platforms

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Languages support

عربى
Nederlands
English
français
Italiano
日本人
한국어

English

Question and Answers

Product related question and answers

How to create a custom report in Odoo 18?

In Odoo 18, custom reports can be created by either using the built-in report de... Read more

How many apps does Odoo have?

Odoo offers over 30 main applications in areas like sales, accounting, inventory... Read more

How do I delete a user on Odoo?

To delete a user in Odoo, go to 'Settings' > 'Users & Companies'>... Read more

See all Odoo CRM Questions & Answers

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Alternatives

Top Alternative Products

Zoho CRM

CrmOne

Kylas CRM

Zendesk Sell

See all Odoo CRM alternatives

Zoho CRM

CrmOne

Kylas CRM

Zendesk Sell

See all Support CRM alternatives

Odoo CRM vs Support CRM Comparison FAQs

Software questions,
answered

While Odoo CRM offers customized features, Support CRM has diverse modules. Select between Odoo CRM or Support CRM as per your business needs.

Both these products offer similar features but with a different approach. While Odoo CRM emphasizes on user experiences, Support CRM focuses on functionalities.

It all depends on the functionalities that you prefer. While Odoo CRM offers add-ons along with essential features, Support CRM emphasizes on customization.

No, the difference between Odoo CRM and Support CRM lies in terms of features and functionalities. While Odoo CRM can be customized as per the user’s needs, Support CRM addresses the diverse audience.

It depends upon your business requirement. Both Odoo CRM and Support CRM provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Odoo CRM is customizable, Odoo CRM offers comprehensive modules.

A Quick Comparison Between Odoo CRM vs Support CRM

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

Comparison of Odoo CRM vs Support CRM In terms of Features
Comparison Between Odoo CRM and Support CRM In terms of Deployment Type
Odoo CRM or Support CRM: Which Is Ideal for Your Industry
Which Is Better? - Odoo CRM or Support CRM

Comparison of Odoo CRM vs Support CRM In terms of Features

Odoo CRM includes features like Ticketing System, GDPR & Data Privacy, Backup & Disaster Recovery and Omnichannel Support. Support CRM is known for functionalities like Online Orders Management, Workflow Automation and Management, Data Import/Export and Quote Management. When you compare Odoo CRM vs Support CRM, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Odoo CRM and Support CRM In terms of Deployment Type

While Odoo CRM supports Web Based deployment; Support CRM is suitable for Web Based deployment. While selecting between Odoo CRM and Support CRM, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Odoo CRM or Support CRM: Which Is Ideal for Your Industry

Odoo CRM is ideal for industries like All Industries. For All Industries, Support CRM is a better choice. If you are confused between Odoo CRM or Support CRM, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Odoo CRM or Support CRM

Odoo CRM and Support CRM can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Odoo CRM and Support CRM during demo to decide which one is best for your business.

Author: Virender Singh

Odoo CRM VS Support CRM

We provide the best software solution for your business needs

Odoo CRM vs Support CRM Comparison FAQs

Is Odoo CRM better than Support CRM?

Are Odoo CRM and Support CRM same?

Which is better Odoo CRM or Support CRM?

Is Odoo CRM the same as Support CRM?

Can Odoo CRM replace Support CRM?

What is the difference between Odoo CRM and Support CRM?

A Quick Comparison Between Odoo CRM vs Support CRM

Comparison of Odoo CRM vs Support CRM In terms of Features

Comparison Between Odoo CRM and Support CRM In terms of Deployment Type

Odoo CRM or Support CRM: Which Is Ideal for Your Industry

Which Is Better? - Odoo CRM or Support CRM

Odoo CRM VS Support CRM

We provide the best software solution for your business needs

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Odoo CRM vs Support CRM Comparison FAQs

Is Odoo CRM better than Support CRM?

Are Odoo CRM and Support CRM same?

Which is better Odoo CRM or Support CRM?

Is Odoo CRM the same as Support CRM?

Can Odoo CRM replace Support CRM?

What is the difference between Odoo CRM and Support CRM?

A Quick Comparison Between Odoo CRM vs Support CRM

Comparison of Odoo CRM vs Support CRM In terms of Features

Comparison Between Odoo CRM and Support CRM In terms of Deployment Type

Odoo CRM or Support CRM: Which Is Ideal for Your Industry

Which Is Better? - Odoo CRM or Support CRM

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