Compare Odoo CRM VS SugarCRM

Ratings

Overall ratings

4.7

3 Ratings & 0 Reviews

Features 4.6

Value for Money 5

Ease of Use 4.5

Customer Support 5

Likelihood to Recommend

4.4

4 Ratings & 0 Reviews

Features 4

Value for Money 4.3

Ease of Use 4.5

Customer Support 4.7

Likelihood to Recommend

Best Use for

Business Size:

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Business Type:

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Industries:

All Industries

All Industries

Features

Marketing Automation

Email Marketing
Campaign Management
Lead Nurturing
Customer Journey Tracking
Customer Segmentation
Event-Triggered Workflows
Automated Campaigns

Email Marketing
Campaign Management
Lead Nurturing
Customer Journey Tracking
Customer Segmentation
Event-Triggered Workflows
Automated Campaigns

Data Sourcing / Integrations

Data Import/Export
Social Media Integration
Calendar Integration
Email Marketing Tools Integration
Marketing Tools Integration
Third Party Integrations
API Access
eCommerce Integrations
Interactive Voice Response (IVR) Integration

Data Import/Export
Social Media Integration
Calendar Integration
Email Marketing Tools Integration
Marketing Tools Integration
Third Party Integrations
API Access
eCommerce Integrations
Interactive Voice Response (IVR) Integration

Reporting & Analytics

Predictive Analytics
Custom Dashboards
Real Time Analytics
Sales Performance Reports
Customer Insights
Campaign Performance
Forecasting & Trends
Performance Tracking

Predictive Analytics
Custom Dashboards
Real Time Analytics
Sales Performance Reports
Customer Insights
Campaign Performance
Forecasting & Trends
Performance Tracking

Customer Data Management (CDM)

Contact Management
Account Management
Customer Profiles
Contact Segmentation
Activity History

Contact Management
Account Management
Customer Profiles
Contact Segmentation
Activity History

Sales Management

Quote Management
Workflow Automation and Management
Order Management
Opportunity & Pipeline Management
Contract Management
Sales Forecasting
Territory Management
Lead Management
Deal Management
Sales Automation

Quote Management
Workflow Automation and Management
Order Management
Opportunity & Pipeline Management
Contract Management
Sales Forecasting
Territory Management
Lead Management
Deal Management
Sales Automation

Collaboration Tools

Task / Activity Management
Team Communication
Document Sharing & File Storage
Omnichannel Support

Task / Activity Management
Team Communication
Document Sharing & File Storage
Omnichannel Support

Security & Compliance

Role-Based Access Control (RBAC)
Data Encryption
Audit Trails
Backup & Disaster Recovery
GDPR & Data Privacy

Role-Based Access Control (RBAC)
Data Encryption
Audit Trails
Backup & Disaster Recovery
GDPR & Data Privacy

AI & Machine Learning

Predictive Analytics
Lead Scoring
Chatbots

Predictive Analytics
Lead Scoring
Chatbots

Alerts & Notifications

Event-Triggered Notifications
Custom Workflow Alerts
System Errors/Failures
Customer Interaction Alerts
Workflow Trigger Alerts
SLA Violations
Lead Activity Alerts

Event-Triggered Notifications
Custom Workflow Alerts
System Errors/Failures
Customer Interaction Alerts
Workflow Trigger Alerts
SLA Violations
Lead Activity Alerts

Gallery

All Videos & Images

See all (3)

Specifications

Deployment

Web based
On Premises

Web based
On Premises

Device Supported

Desktop
Mobile
iPad
Tablet

Desktop
Mobile
iPad
Tablet

Supported Platforms

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Languages support

عربى
Nederlands
English
français
Italiano
日本人
한국어

English
français
Deutsche
Italiano
Español

Question and Answers

Product related question and answers

How to create a custom report in Odoo 18?

In Odoo 18, custom reports can be created by either using the built-in report de... Read more

How many apps does Odoo have?

Odoo offers over 30 main applications in areas like sales, accounting, inventory... Read more

How do I delete a user on Odoo?

To delete a user in Odoo, go to 'Settings' > 'Users & Companies'>... Read more

See all Odoo CRM Questions & Answers

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Alternatives

Top Alternative Products

Zoho CRM

CrmOne

Kylas CRM

Zendesk Sell

See all Odoo CRM alternatives

Zoho CRM

CrmOne

Kylas CRM

Zendesk Sell

See all SugarCRM alternatives

Odoo CRM vs SugarCRM Comparison FAQs

Software questions,
answered

While Odoo CRM offers customized features, SugarCRM has diverse modules. Select between Odoo CRM or SugarCRM as per your business needs.

Both these products offer similar features but with a different approach. While Odoo CRM emphasizes on user experiences, SugarCRM focuses on functionalities.

It all depends on the functionalities that you prefer. While Odoo CRM offers add-ons along with essential features, SugarCRM emphasizes on customization.

No, the difference between Odoo CRM and SugarCRM lies in terms of features and functionalities. While Odoo CRM can be customized as per the user’s needs, SugarCRM addresses the diverse audience.

It depends upon your business requirement. Both Odoo CRM and SugarCRM provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Odoo CRM is customizable, Odoo CRM offers comprehensive modules.

A Quick Comparison Between Odoo CRM vs SugarCRM

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

Comparison of Odoo CRM vs SugarCRM In terms of Features
Comparison Between Odoo CRM and SugarCRM In terms of Deployment Type
Odoo CRM or SugarCRM: Which Is Ideal for Your Industry
Which Is Better? - Odoo CRM or SugarCRM

Comparison of Odoo CRM vs SugarCRM In terms of Features

Odoo CRM includes features like Ticketing System, GDPR & Data Privacy, Backup & Disaster Recovery and Omnichannel Support. SugarCRM is known for functionalities like Ticketing System, Chatbots, GDPR & Data Privacy and Backup & Disaster Recovery. When you compare Odoo CRM vs SugarCRM, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Odoo CRM and SugarCRM In terms of Deployment Type

While Odoo CRM supports Web Based deployment; SugarCRM is suitable for Web Based deployment. While selecting between Odoo CRM and SugarCRM, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Odoo CRM or SugarCRM: Which Is Ideal for Your Industry

Odoo CRM is ideal for industries like All Industries. For All Industries, SugarCRM is a better choice. If you are confused between Odoo CRM or SugarCRM, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Odoo CRM or SugarCRM

Odoo CRM and SugarCRM can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Odoo CRM and SugarCRM during demo to decide which one is best for your business.

Author: Virender Singh

Odoo CRM VS SugarCRM

Odoo CRM vs SugarCRM: Comparision Video

Odoo CRM vs SugarCRM Comparison FAQs

Is Odoo CRM better than SugarCRM?

Are Odoo CRM and SugarCRM same?

Which is better Odoo CRM or SugarCRM?

Is Odoo CRM the same as SugarCRM?

Can Odoo CRM replace SugarCRM?

What is the difference between Odoo CRM and SugarCRM?

A Quick Comparison Between Odoo CRM vs SugarCRM

Comparison of Odoo CRM vs SugarCRM In terms of Features

Comparison Between Odoo CRM and SugarCRM In terms of Deployment Type

Odoo CRM or SugarCRM: Which Is Ideal for Your Industry

Which Is Better? - Odoo CRM or SugarCRM

Odoo CRM VS SugarCRM

Odoo CRM vs SugarCRM: Comparision Video

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Odoo CRM vs SugarCRM Comparison FAQs

Is Odoo CRM better than SugarCRM?

Are Odoo CRM and SugarCRM same?

Which is better Odoo CRM or SugarCRM?

Is Odoo CRM the same as SugarCRM?

Can Odoo CRM replace SugarCRM?

What is the difference between Odoo CRM and SugarCRM?

A Quick Comparison Between Odoo CRM vs SugarCRM

Comparison of Odoo CRM vs SugarCRM In terms of Features

Comparison Between Odoo CRM and SugarCRM In terms of Deployment Type

Odoo CRM or SugarCRM: Which Is Ideal for Your Industry

Which Is Better? - Odoo CRM or SugarCRM

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