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Newton CRM VS Kapture CX

Let’s have a side-by-side comparison of Newton CRM vs Kapture CX to find out which one is better. This software comparison between Newton CRM and Kapture CX is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Newton CRM or Kapture CX fits your business.

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  • Rating & Review
  • Platforms
  • Recommended
  • img 6 Ratings & 5 Reviews
  • icon_ubuntu icon_desktop icon_ios icon_Android icon_mac icon_Android
  • img 16 Ratings & 16 Reviews
  • icon_desktop icon_Android

Pricing

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Price Plans

₹ 800

Sales CRM-Professional-[Billed Annually]

₹ 1500

Sales CRM-Enterprise-[Billed Annually]

₹ 2800

Sales CRM-Enterprise Plus-[Billed Annually]

View Details img

₹ 4000

Essential

View Details img

  • Techjockey Verified
  • Free Trial
  • Lifetime Plan
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  • img
  • img
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Offers

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Available offers & discounts

img Save upto 28%, Get GST Invoice on your business purchase

img Buy Now & Pay Later, Check offer on payment page.

img Save upto 28%, Get GST Invoice on your business purchase

img Buy Now & Pay Later, Check offer on payment page.

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Get Exclusive Offer

Best deals by our expert on your business requirements

Ratings

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Overall ratings

4.6

6 Ratings & 5 Reviews

95% Likelihood to Recommend

4.2

16 Ratings & 16 Reviews

83% Likelihood to Recommend

Pros & Cons

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Pros

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Newton CRM is designed to help businesses streamline sales, marketing, and custo...Read more - Mohd Shahid Feb 06, 2025

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When we initially executed Newton the client reception was astounding. The inter...Read more - Vikas May 20, 2019

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Its user friendly interface ,easy accessibility - Srijit Saha Sep 05, 2024

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We've been incredibly impressed with how Kapture has transformed our customer su...Read more - Hemant Sahoo Sep 04, 2024

Cons

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No - Mohd Shahid Feb 06, 2025

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N/A - sunil gupta Sep 19, 2018

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We need to use an additional dialer to do inbound and outbound calls.Can be mor...Read more - Srijit Saha Sep 05, 2024

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As of now, we have nothing to dislike about. - Hemant Sahoo Sep 04, 2024

Reviews

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Verified customer reviews

Scalable and Cost-Effective CRM Solution

Hena Feb 07, 2025

A Game-Changer for Our Sales Team

Mohd Shahid Feb 06, 2025

User friendly!

Srijit Saha Sep 05, 2024

Captured by Kapture CRM

Hemant Sahoo Sep 04, 2024

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Audit Trail
  • checked Customer Profiles
  • checked Data Encryption
  • checked API Access
  • checked Territory Management
  • checked Lead Activity Alerts
  • checked Customer Interaction Alerts
  • checked Performance Tracking
  • checked Customer Insights
  • checked Sales Performance Reports
  • checked Custom Dashboards
  • checked GDPR & Data Privacy
  • checked Interactive Voice Response (IVR) Integration
  • checked Team Communication
  • checked Contact Segmentation
  • checked SLA Violations
  • checked Workflow Trigger Alerts
  • checked System Errors/Failures
  • checked Custom Workflow Alerts
  • checked Event-Triggered Notifications
  • checked Forecasting & Trends
  • checked Chatbots
  • checked Backup & Disaster Recovery
  • checked Omnichannel Support
  • checked Document Sharing & File Storage
  • checked Event-Triggered Workflows
  • checked Role-Based Access Control (RBAC)
  • checked eCommerce Integrations
  • checked Marketing Tools Integration
  • checked Email Marketing Tools Integration
  • checked Sales Forecasting
  • checked Contract Management
  • checked Account Management
  • checked Lead Management
  • checked Contact Management
  • checked Data Import/Export
  • checked Quote Management
  • checked Order Management
  • checked Email Marketing
  • checked Predictive Analytics
  • checked Workflow Automation and Management
  • checked Task / Activity Management
  • checked Lead Scoring
  • checked Social Media Integration
  • checked Automated Campaigns
  • checked Customer Segmentation
  • checked Opportunity & Pipeline Management
  • checked Third Party Integrations
  • checked Activity History
  • checked Campaign Performance
  • checked Calendar Integration
  • checked Customer Journey Tracking
  • checked Sales Automation
  • checked Deal Management
  • checked Lead Nurturing
  • checked Real Time Analytics
  • checked Campaign Management
  • checked Dashboard
  • checked Call Logging
  • checked Customer Support
  • checked Collaboration
  • checked 360° Customer View
  • checked Omnichannel
  • checked Seamless Sales, Service & Support
  • checked Customer Service
  • checked Call Center Management
  • checked Audit Trail
  • checked Routing
  • checked Customizable Branding
  • checked Mobile App
  • checked Ticketing Management
  • checked Chatbot
  • checked Analytics & Reporting
  • checked Agent Assist
  • checked Dashboards
  • checked Live Chat

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgहिन्दी
  • imgEnglish

Alternatives

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Top Alternative Products

Zoho CRM

Zoho CRM


CrmOne

CrmOne


Odoo CRM

Odoo CRM


Solid Performers CRM

Solid Performers CRM


See all Newton CRM alternatives img
Birdeye

Birdeye


Varta

Varta


FigPii

FigPii


Froged

Froged


See all Kapture CX alternatives img

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Similar Comparison

Newton CRM vs Kapture CX Comparison FAQs

Software questions,
answered

While Newton CRM offers customized features, Kapture CX has diverse modules. Select between Newton CRM or Kapture CX as per your business needs.

Both these products offer similar features but with a different approach. While Newton CRM emphasizes on user experiences, Kapture CX focuses on functionalities.

It all depends on the functionalities that you prefer. While Newton CRM offers add-ons along with essential features, Kapture CX emphasizes on customization.

No, the difference between Newton CRM and Kapture CX lies in terms of features and functionalities. While Newton CRM can be customized as per the user’s needs, Kapture CX addresses the diverse audience.

It depends upon your business requirement. Both Newton CRM and Kapture CX provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Newton CRM is customizable, Newton CRM offers comprehensive modules.

A Quick Comparison Between Newton CRM vs Kapture CX

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Newton CRM vs Kapture CX In terms of Features
  • Comparison Between Newton CRM and Kapture CX In terms of Deployment Type
  • Newton CRM or Kapture CX: Which Is Ideal for Your Industry
  • Which Is Better? - Newton CRM or Kapture CX

Comparison of Newton CRM vs Kapture CX In terms of Features

Newton CRM includes features like Audit Trail, Customer Profiles, Data Encryption and API Access. Kapture CX is known for functionalities like Dashboard, Call Logging, Customer Support and Collaboration. When you compare Newton CRM vs Kapture CX, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Newton CRM and Kapture CX In terms of Deployment Type

While Newton CRM supports Web Based and On Premises deployment; Kapture CX is suitable for Web Based deployment. While selecting between Newton CRM and Kapture CX, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Newton CRM or Kapture CX: Which Is Ideal for Your Industry

Newton CRM is ideal for industries like All Industries. For All Industries, Kapture CX is a better choice. If you are confused between Newton CRM or Kapture CX, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Newton CRM or Kapture CX

Newton CRM and Kapture CX can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Newton CRM and Kapture CX during demo to decide which one is best for your business.

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