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My LiveChat VS TeamSupport (Formerly Snapengage)

Let’s have a side-by-side comparison of My LiveChat vs TeamSupport (Formerly Snapengage) to find out which one is better. This software comparison between My LiveChat and TeamSupport (Formerly Snapengage) is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether My LiveChat or TeamSupport (Formerly Snapengage) fits your business.

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  • Rating & Review
  • Platforms
  • Recommended
  • img 1 Ratings & 1 Reviews
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Pricing

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Price Plans

₹ 1050

Starter

₹ 2030

Basic

₹ 4130

Corporate

+ 1 more plans img

$ 29

Chat Support

$ 35

Essential Support

$ 49

Professional Support

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  • Lifetime Plan
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  • img Free Trial
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  • img Free Trial
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Offers

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Available offers & discounts

img Save upto 28%, Get GST Invoice on your business purchase

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Ratings

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Overall ratings

4.7

1 Ratings & 1 Reviews

90% Likelihood to Recommend

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Pros & Cons

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Pros

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I have been utilizing this product for my school site since 2 years and it turne...Read more - raman jain Nov 19, 2018

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Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Multiple Simultaneous Chat Sessions
  • checked Spell Checker
  • checked Multi Language Support
  • checked File Transfer
  • checked Email Management
  • checked White Labeling
  • checked Graphical emoticons
  • checked Compelling end-user experience
  • checked No additional software is needed
  • checked No page refreshes
  • checked Proactive Chat
  • checked See all visitors
  • checked Spell Checker
  • checked Receive an alert
  • checked Customizable Visitor Popup Messenger
  • checked High Reliability, Scalability
  • checked Multi-Operator Chats
  • checked Configurable Workflow
  • checked Omnichannel support
  • checked HIPAA-compliant, encrypted
  • checked Integrations
  • checked 24/7 support
  • checked Live Chat Widget

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

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Top Alternative Products

Freshchat

Freshchat


PlugtoChat

PlugtoChat


Chatwoot

Chatwoot


Tiledesk

Tiledesk


See all My LiveChat alternatives img
Freshchat

Freshchat


PlugtoChat

PlugtoChat


Chatwoot

Chatwoot


Tiledesk

Tiledesk


See all TeamSupport (Formerly Snapengage) alternatives img

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Similar Comparison

My LiveChat vs TeamSupport (Formerly Snapengage) Comparison FAQs

Software questions,
answered

While My LiveChat offers customized features, TeamSupport (Formerly Snapengage) has diverse modules. Select between My LiveChat or TeamSupport (Formerly Snapengage) as per your business needs.

Both these products offer similar features but with a different approach. While My LiveChat emphasizes on user experiences, TeamSupport (Formerly Snapengage) focuses on functionalities.

It all depends on the functionalities that you prefer. While My LiveChat offers add-ons along with essential features, TeamSupport (Formerly Snapengage) emphasizes on customization.

No, the difference between My LiveChat and TeamSupport (Formerly Snapengage) lies in terms of features and functionalities. While My LiveChat can be customized as per the user’s needs, TeamSupport (Formerly Snapengage) addresses the diverse audience.

It depends upon your business requirement. Both My LiveChat and TeamSupport (Formerly Snapengage) provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While My LiveChat is customizable, My LiveChat offers comprehensive modules.

A Quick Comparison Between My LiveChat vs TeamSupport (Formerly Snapengage)

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of My LiveChat vs TeamSupport (Formerly Snapengage) In terms of Features
  • Comparison Between My LiveChat and TeamSupport (Formerly Snapengage) In terms of Deployment Type
  • My LiveChat or TeamSupport (Formerly Snapengage): Which Is Ideal for Your Industry
  • Which Is Better? - My LiveChat or TeamSupport (Formerly Snapengage)

Comparison of My LiveChat vs TeamSupport (Formerly Snapengage) In terms of Features

My LiveChat includes features like Multiple Simultaneous Chat Sessions, Spell Checker, Multi Language Support and File Transfer. TeamSupport (Formerly Snapengage) is known for functionalities like Configurable Workflow, Omnichannel, HIPAA-compliant, encrypted and Integrations. When you compare My LiveChat vs TeamSupport (Formerly Snapengage), look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between My LiveChat and TeamSupport (Formerly Snapengage) In terms of Deployment Type

While My LiveChat supports Web Based deployment; TeamSupport (Formerly Snapengage) is suitable for Web Based deployment. While selecting between My LiveChat and TeamSupport (Formerly Snapengage), figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

My LiveChat or TeamSupport (Formerly Snapengage): Which Is Ideal for Your Industry

My LiveChat is ideal for industries like All Industries. For All Industries, TeamSupport (Formerly Snapengage) is a better choice. If you are confused between My LiveChat or TeamSupport (Formerly Snapengage), you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - My LiveChat or TeamSupport (Formerly Snapengage)

My LiveChat and TeamSupport (Formerly Snapengage) can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare My LiveChat and TeamSupport (Formerly Snapengage) during demo to decide which one is best for your business.

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