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Motadata Service Desk VS Zoho Desk

Let’s have a side-by-side comparison of Motadata Service Desk vs Zoho Desk to find out which one is better. This software comparison between Motadata Service Desk and Zoho Desk is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Motadata Service Desk or Zoho Desk fits your business.

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  • img 6 Ratings & 0 Reviews
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Pricing

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Price Plans

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₹ 900

Zoho Professional

₹ 1800

Zoho Enterprise

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Ratings

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Overall ratings

4.0

6 Ratings & 0 Reviews

95% Likelihood to Recommend

4.0

3 Ratings & 0 Reviews

93% Likelihood to Recommend

Reviews

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Verified customer reviews

Rating

Anirudh Maheswari Jan 18, 2025

Rating

Babula Llakha Jan 06, 2025

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Suraj King Kumar Jan 20, 2025

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sweety getsiyal Jul 11, 2024

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Service Request Lifecycle Management
  • checked Availability Management
  • checked Release Management
  • checked Change Management
  • checked Request Fullfiment
  • checked Incident Management
  • checked Multi-Channel Adoption
  • checked SLA Management
  • checked Service Desk Automation
  • checked Asset Management
  • checked Ticket Management
  • checked Alerts & Notifications
  • checked CRM Integration
  • checked Mobility
  • checked Self-Service System
  • checked Layout
  • checked Time Tracking
  • checked Reports
  • checked Third Party Integration
  • checked Customization
  • checked Security
  • checked Manager Self Service
  • checked Agent Management
  • checked Social Network
  • checked Call Center Management
  • checked Knowledge Base

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

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Top Alternative Products

Freshdesk

Freshdesk


Support CRM

Support CRM


TxHelpDesk

TxHelpDesk


Stingo Helpdesk

Stingo Helpdesk


See all Motadata Service Desk alternatives img
Freshdesk

Freshdesk


Support CRM

Support CRM


TxHelpDesk

TxHelpDesk


Stingo Helpdesk

Stingo Helpdesk


See all Zoho Desk alternatives img

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Motadata Service Desk vs Zoho Desk Comparison FAQs

Software questions,
answered

While Motadata Service Desk offers customized features, Zoho Desk has diverse modules. Select between Motadata Service Desk or Zoho Desk as per your business needs.

Both these products offer similar features but with a different approach. While Motadata Service Desk emphasizes on user experiences, Zoho Desk focuses on functionalities.

It all depends on the functionalities that you prefer. While Motadata Service Desk offers add-ons along with essential features, Zoho Desk emphasizes on customization.

No, the difference between Motadata Service Desk and Zoho Desk lies in terms of features and functionalities. While Motadata Service Desk can be customized as per the user’s needs, Zoho Desk addresses the diverse audience.

It depends upon your business requirement. Both Motadata Service Desk and Zoho Desk provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Motadata Service Desk is customizable, Motadata Service Desk offers comprehensive modules.

A Quick Comparison Between Motadata Service Desk vs Zoho Desk

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Motadata Service Desk vs Zoho Desk In terms of Features
  • Comparison Between Motadata Service Desk and Zoho Desk In terms of Deployment Type
  • Motadata Service Desk or Zoho Desk : Which Is Ideal for Your Industry
  • Which Is Better? - Motadata Service Desk or Zoho Desk

Comparison of Motadata Service Desk vs Zoho Desk In terms of Features

Motadata Service Desk includes features like Employee Lifecycle Management, Availability of microscopic as well as macroscopic, Release Management and Change Management. Zoho Desk is known for functionalities like Ticket Management, Alerts & Notifications, CRM Integration and Mobility. When you compare Motadata Service Desk vs Zoho Desk , look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Motadata Service Desk and Zoho Desk In terms of Deployment Type

While Motadata Service Desk supports Web Based deployment; Zoho Desk is suitable for Web Based deployment. While selecting between Motadata Service Desk and Zoho Desk , figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Motadata Service Desk or Zoho Desk : Which Is Ideal for Your Industry

Motadata Service Desk is ideal for industries like All Industries. For All Industries, Zoho Desk is a better choice. If you are confused between Motadata Service Desk or Zoho Desk , you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Motadata Service Desk or Zoho Desk

Motadata Service Desk and Zoho Desk can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Motadata Service Desk and Zoho Desk during demo to decide which one is best for your business.

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