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Microsoft Remote Desktop VS Zendesk Remote Access Software

Let’s have a side-by-side comparison of Microsoft Remote Desktop vs Zendesk Remote Access Software to find out which one is better. This software comparison between Microsoft Remote Desktop and Zendesk Remote Access Software is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Microsoft Remote Desktop or Zendesk Remote Access Software fits your business.

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Ratings

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Overall ratings

4.3

5 Ratings & 0 Reviews

92% Likelihood to Recommend

4.3

3 Ratings & 0 Reviews

90% Likelihood to Recommend

Reviews

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Verified customer reviews

Rating

Sithik Oct 16, 2024

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Shriram Nalavade Oct 15, 2024

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Scott Garrett Jan 26, 2025

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Jagmohan Joshi Jan 05, 2025

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Performance Metrics
  • checked Queue & Schedule Sessions
  • checked Session Timeout & Auto-Lock
  • checked Two-Way File Transfer
  • checked Direct File Access Permissions
  • checked File Sync & Auto Update
  • checked Screen Sharing with Control
  • checked User Grouping & Management
  • checked GDPR/CCPA Compliance
  • checked Customizable Toolbars
  • checked Session Scripting
  • checked Language Localization
  • checked Scheduled Tasks
  • checked Error Logs
  • checked Multi-Monitor Navigation
  • checked Clipboard Syncing
  • checked Audit Logs
  • checked Customizable Branding
  • checked API Integration
  • checked Device Management
  • checked Third Party Integration
  • checked Multi-Factor Authentication (MFA)
  • checked Remote printing
  • checked User Access Management
  • checked Access Logs
  • checked Multi Session Support
  • checked Unattended Access
  • checked Browser-Based Access
  • checked Multi-Window Control
  • checked Admin Console
  • checked Ticket Management
  • checked Help Desk Management
  • checked Customer Support
  • checked Self Service Portal
  • checked Live Chat
  • checked Surveys & Feedback

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Question and Answers

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Product related question and answers

How to use Microsoft account for remote desktop mac? img

To use a Microsoft account for Remote Desktop on a Mac, you can sign in to the M... Read more

How to setup Microsoft Remote Desktop gateway? img

Setting up a Microsoft Remote Desktop gateway can be complex and requires advanc... Read more

How to transfer files with Microsoft Remote Desktop? img

You can transfer files between your local computer and the remote computer using... Read more

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Alternatives

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Top Alternative Products

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See all Zendesk Remote Access Software alternatives img

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Similar Comparison

Microsoft Remote Desktop vs Zendesk Remote Access Software Comparison FAQs

Software questions,
answered

While Microsoft Remote Desktop offers customized features, Zendesk Remote Access Software has diverse modules. Select between Microsoft Remote Desktop or Zendesk Remote Access Software as per your business needs.

Both these products offer similar features but with a different approach. While Microsoft Remote Desktop emphasizes on user experiences, Zendesk Remote Access Software focuses on functionalities.

It all depends on the functionalities that you prefer. While Microsoft Remote Desktop offers add-ons along with essential features, Zendesk Remote Access Software emphasizes on customization.

No, the difference between Microsoft Remote Desktop and Zendesk Remote Access Software lies in terms of features and functionalities. While Microsoft Remote Desktop can be customized as per the user’s needs, Zendesk Remote Access Software addresses the diverse audience.

It depends upon your business requirement. Both Microsoft Remote Desktop and Zendesk Remote Access Software provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Microsoft Remote Desktop is customizable, Microsoft Remote Desktop offers comprehensive modules.

A Quick Comparison Between Microsoft Remote Desktop vs Zendesk Remote Access Software

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Microsoft Remote Desktop vs Zendesk Remote Access Software In terms of Features
  • Comparison Between Microsoft Remote Desktop and Zendesk Remote Access Software In terms of Deployment Type
  • Microsoft Remote Desktop or Zendesk Remote Access Software: Which Is Ideal for Your Industry
  • Which Is Better? - Microsoft Remote Desktop or Zendesk Remote Access Software

Comparison of Microsoft Remote Desktop vs Zendesk Remote Access Software In terms of Features

Microsoft Remote Desktop includes features like Performance Metrics, Queue & Schedule Sessions, Session Timeout & Auto-Lock and Two-Way File Transfer. Zendesk Remote Access Software is known for functionalities like Ticket Management, Help Desk Management, Customer Support and Self Service Portal. When you compare Microsoft Remote Desktop vs Zendesk Remote Access Software, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Microsoft Remote Desktop and Zendesk Remote Access Software In terms of Deployment Type

While Microsoft Remote Desktop supports On Premises deployment; Zendesk Remote Access Software is suitable for Web Based deployment. While selecting between Microsoft Remote Desktop and Zendesk Remote Access Software, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Microsoft Remote Desktop or Zendesk Remote Access Software: Which Is Ideal for Your Industry

Microsoft Remote Desktop is ideal for industries like All Industries. For All Industries, Zendesk Remote Access Software is a better choice. If you are confused between Microsoft Remote Desktop or Zendesk Remote Access Software, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Microsoft Remote Desktop or Zendesk Remote Access Software

Microsoft Remote Desktop and Zendesk Remote Access Software can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Microsoft Remote Desktop and Zendesk Remote Access Software during demo to decide which one is best for your business.

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