Microsoft Dynamics 365 for Sales VS Zoho CRM

Let’s have a side-by-side comparison of Microsoft Dynamics 365 for Sales vs Zoho CRM to find out which one is better. This software comparison between Microsoft Dynamics 365 for Sales and Zoho CRM is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Microsoft Dynamics 365 for Sales or Zoho CRM fits your business.

Comparison

Pricing

Price Plans

₹ 6280

Dynamics 365 for Sales Enterprise

View Details

₹ 1300

Standard

₹ 2100

Professional

₹ 3000

Enterprise

+ 1 more plans

Techjockey Verified
Free Trial
Lifetime Plan

Ratings

Overall ratings

4.5

3 Ratings & 0 Reviews

Features 4.3

Value for Money 4.1

Ease of Use 4.8

Customer Support 4.6

Likelihood to Recommend

4.4

55 Ratings & 49 Reviews

Features 4.5

Value for Money 4.4

Ease of Use 4.5

Customer Support 4.4

Likelihood to Recommend

See all Zoho CRM reviews

Pros & Cons

Pros

Not Available

Currently no pros are available. Please check back later

With this software, I can manage my sales funnel, pipeline, leads, and inventory...Read more - Ekansh Patheja Oct 10, 2023

Tracking and finding all my potential leads becomes easy with this software. Fil...Read more - Vijaya Grover Oct 10, 2023

Cons

Not Available

Currently no cons are available. Please check back later

It’s a little difficult to organise the leads. Need more features for it. - Ekansh Patheja Oct 10, 2023

It’s reporting feature can be improved. - Vijaya Grover Oct 10, 2023

Reviews

Verified customer reviews

Not Available

Currently no reviews are available. Please check back later

One of the best CRM software I’ve ever used

Ekansh Patheja Oct 10, 2023

A useful tool for capturing all my leads

Vijaya Grover Oct 10, 2023

See all Zoho CRM reviews

Reviews with Video

Not Available

Currently no reviews are available. Please check back later

What is Zoho CRM - Zoho CRM Review - Zoho CRM

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Best Use for

Business Size:

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Business Type:

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Industries:

All Industries

All Industries

Features

Product features

Email Marketing
Campaign Management
Data Import/Export
Task / Activity Management
Workflow Automation and Management
Third Party Integration

Opportunity & Pipeline Management
Customer Interaction Alerts
System Errors/Failures
Custom Workflow Alerts
Event-Triggered Notifications
Performance Tracking
Forecasting & Trends
Customer Insights
Sales Performance Reports
Custom Dashboards
Chatbots
GDPR & Data Privacy
Backup & Disaster Recovery
Omnichannel Support
Workflow Trigger Alerts
SLA Violations
Lead Activity Alerts
Workflow Automation and Management
Task / Activity Management
Deal Management
Social Media Integration
Contract Management
Lead Management
Email Marketing
Contact Management
Ticketing System
Call Tracking and Recording
Landing Pages & Forms
Touchpoint Monitoring
Budget Tracking
Document Sharing & File Storage
Interactive Voice Response (IVR) Integration
Sales Automation
Data Encryption
API Access
Lead Nurturing
Real Time Analytics
Lead Scoring
Sales Forecasting
Account Management
Territory Management
Campaign Management
Data Import/Export
Predictive Analytics
Quote Management
Customer Journey Tracking
Customer Profiles
Calendar Integration
eCommerce Integrations
Marketing Tools Integration
Email Marketing Tools Integration
Automated Campaigns
Event-Triggered Workflows
Customer Segmentation
Third Party Integrations
Audit Trails
Role-Based Access Control (RBAC)
Activity History
Contact Segmentation
Team Communication
Campaign Performance
Order Management

Specifications

Deployment

Web based
On Premises

Web based
On Premises

Device Supported

Desktop
Mobile
iPad
Tablet

Desktop
Mobile
iPad
Tablet

Supported Platforms

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Languages support

English
français
Deutsche
日本人
Español

Nederlands
English
français
Italiano
Português

Question and Answers

Product related question and answers

Is Microsoft 365 a CRM?

Microsoft 365 is not a CRM, it's a suite of productivity and collaboration tools... Read more

See all Microsoft Dynamics 365 for Sales Questions & Answers

Is Zoho an ERP or CRM?

Zoho is primarily a CRM (Customer Relationship Management) system. Zoho is a sui... Read more

What are the benefits of using Zoho CRM for marketing automation?

Zoho CRM supports campaign management, lead nurturing, customer segmentation, em... Read more

How to migrate data between Zoho CRM Accounts?

See all Zoho CRM Questions & Answers

Alternatives

Top Alternative Products

Microsoft Dynamics 365 Team Members

Microsoft Dynamics Crm

CrmOne

Odoo CRM

See all Microsoft Dynamics 365 for Sales alternatives

Bigin CRM

Salesforce CRM

Kylas CRM

CrmOne

See all Zoho CRM alternatives

Microsoft Dynamics 365 for Sales vs Zoho CRM Comparison FAQs

Software questions,
answered

While Microsoft Dynamics 365 for Sales offers customized features, Zoho CRM has diverse modules. Select between Microsoft Dynamics 365 for Sales or Zoho CRM as per your business needs.

Both these products offer similar features but with a different approach. While Microsoft Dynamics 365 for Sales emphasizes on user experiences, Zoho CRM focuses on functionalities.

It all depends on the functionalities that you prefer. While Microsoft Dynamics 365 for Sales offers add-ons along with essential features, Zoho CRM emphasizes on customization.

No, the difference between Microsoft Dynamics 365 for Sales and Zoho CRM lies in terms of features and functionalities. While Microsoft Dynamics 365 for Sales can be customized as per the user’s needs, Zoho CRM addresses the diverse audience.

It depends upon your business requirement. Both Microsoft Dynamics 365 for Sales and Zoho CRM provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Microsoft Dynamics 365 for Sales is customizable, Microsoft Dynamics 365 for Sales offers comprehensive modules.

A Quick Comparison Between Microsoft Dynamics 365 for Sales vs Zoho CRM

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

Comparison of Microsoft Dynamics 365 for Sales vs Zoho CRM In terms of Features
Comparison Between Microsoft Dynamics 365 for Sales and Zoho CRM In terms of Deployment Type
Microsoft Dynamics 365 for Sales or Zoho CRM: Which Is Ideal for Your Industry
Which Is Better? - Microsoft Dynamics 365 for Sales or Zoho CRM

Comparison of Microsoft Dynamics 365 for Sales vs Zoho CRM In terms of Features

Microsoft Dynamics 365 for Sales includes features like Email Marketing, Campaign Management, Data Import/Export and Task / Activity Management. Zoho CRM is known for functionalities like Opportunity & Pipeline Management, Customer Interaction Alerts, System Errors/Failures and Custom Workflow Alerts. When you compare Microsoft Dynamics 365 for Sales vs Zoho CRM, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Microsoft Dynamics 365 for Sales and Zoho CRM In terms of Deployment Type

While Microsoft Dynamics 365 for Sales supports Web Based deployment; Zoho CRM is suitable for Web Based deployment. While selecting between Microsoft Dynamics 365 for Sales and Zoho CRM, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Microsoft Dynamics 365 for Sales or Zoho CRM: Which Is Ideal for Your Industry

Microsoft Dynamics 365 for Sales is ideal for industries like All Industries. For All Industries, Zoho CRM is a better choice. If you are confused between Microsoft Dynamics 365 for Sales or Zoho CRM, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Microsoft Dynamics 365 for Sales or Zoho CRM

Microsoft Dynamics 365 for Sales and Zoho CRM can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Microsoft Dynamics 365 for Sales and Zoho CRM during demo to decide which one is best for your business.

Author: Virender Singh

Microsoft Dynamics 365 for Sales VS Zoho CRM

We provide the best software solution for your business needs

Microsoft Dynamics 365 for Sales vs Zoho CRM Comparison FAQs

Is Microsoft Dynamics 365 for Sales better than Zoho CRM?

Are Microsoft Dynamics 365 for Sales and Zoho CRM same?

Which is better Microsoft Dynamics 365 for Sales or Zoho CRM?

Is Microsoft Dynamics 365 for Sales the same as Zoho CRM?

Can Microsoft Dynamics 365 for Sales replace Zoho CRM?

What is the difference between Microsoft Dynamics 365 for Sales and Zoho CRM?

A Quick Comparison Between Microsoft Dynamics 365 for Sales vs Zoho CRM

Comparison of Microsoft Dynamics 365 for Sales vs Zoho CRM In terms of Features

Comparison Between Microsoft Dynamics 365 for Sales and Zoho CRM In terms of Deployment Type

Microsoft Dynamics 365 for Sales or Zoho CRM: Which Is Ideal for Your Industry

Which Is Better? - Microsoft Dynamics 365 for Sales or Zoho CRM

Microsoft Dynamics 365 for Sales VS Zoho CRM

We provide the best software solution for your business needs

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Microsoft Dynamics 365 for Sales vs Zoho CRM Comparison FAQs

Is Microsoft Dynamics 365 for Sales better than Zoho CRM?

Are Microsoft Dynamics 365 for Sales and Zoho CRM same?

Which is better Microsoft Dynamics 365 for Sales or Zoho CRM?

Is Microsoft Dynamics 365 for Sales the same as Zoho CRM?

Can Microsoft Dynamics 365 for Sales replace Zoho CRM?

What is the difference between Microsoft Dynamics 365 for Sales and Zoho CRM?

A Quick Comparison Between Microsoft Dynamics 365 for Sales vs Zoho CRM

Comparison of Microsoft Dynamics 365 for Sales vs Zoho CRM In terms of Features

Comparison Between Microsoft Dynamics 365 for Sales and Zoho CRM In terms of Deployment Type

Microsoft Dynamics 365 for Sales or Zoho CRM: Which Is Ideal for Your Industry

Which Is Better? - Microsoft Dynamics 365 for Sales or Zoho CRM

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