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Microsoft 365 F3 vs Microsoft 365 E3 Comparison FAQs
Software questions,
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Office 365 E1 is designed for knowledge workers who need full email and collaboration capabilities. It offers full Exchange Online, SharePoint, and Teams functionality. F3 (formerly F1) is tailored for frontline workers. It provides limited email (2GB mailbox vs E1's 50GB) and web-only versions of Office apps. E1 includes more advanced features like full Teams meeting capabilities, while F3 offers basic Teams functionality focused on communication and shift management.
Neither license is sold to individuals - they're exclusively for business/enterprise use. Office 365 F3 is more cost-effective at approximately ?665.00 per user/month (annually), while E1 costs around ?645.00 per user/month (annually). F3 is specifically priced keeping in mind frontline workers who need basic functionality. For knowledge workers who require full email and collaboration features, E1's price point offers better value.
Both F3 and E1 licenses include Microsoft's standard business support package. 24/7 phone and web support for critical issues. IT admin support through the Microsoft 365 Admin Centre and community forums and support resources. The support level is identical for both licenses, as Microsoft's support structure is standardised across business subscriptions.
The decision should be based on your workforce needs. Choose F3 if you have frontline workers who primarily need mobile access. Staff who share devices or work in shifts and who mainly need basic communication tools. On the other hand, choose E1 if you have knowledge workers who need full email functionality. It is best for staff requiring advanced Teams features and employees who regularly host online meetings.
People compare these licenses because they represent the entry-level options for different types of workers within the Microsoft 365 ecosystem. Organisations who are planning digital transformation for their workforce and trying to optimise licensing costs compare between Microsoft Office E1 and F3.
