Mailchimp VS Salesforce CRM

Let’s have a side-by-side comparison of Mailchimp vs Salesforce CRM to find out which one is better. This software comparison between Mailchimp and Salesforce CRM is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Mailchimp or Salesforce CRM fits your business.

Comparison

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Mailchimp

4.4

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Salesforce CRM

4.6

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Pricing

Price Plans

₹ 575

standard

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$ 25

Starter Suite

$ 100

Pro Suite

$ 165

Enterprise

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Lifetime Plan

Free Trial

Offers

Available offers & discounts

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Ratings

Overall ratings

4.4

8 Ratings & 5 Reviews

Features 4.2

Value for Money 4.7

Ease of Use 4.3

Customer Support 4.3

Likelihood to Recommend

See all Mailchimp reviews

4.6

34 Ratings & 23 Reviews

Features 4.6

Value for Money 4.4

Ease of Use 4.6

Customer Support 4.7

Likelihood to Recommend

See all Salesforce CRM reviews

Pros & Cons

Pros

I’ve found Mailchimp to be a reliable asset for my email marketing needs. The ...Read more - Sikander Khan Aug 12, 2024

Mailchimp has been a great tool for me in managing email campaigns. I particular...Read more - nishikant bawankule Aug 11, 2024

Best customer relationship management tool. I have used this tool for two years,...Read more - lucky May 11, 2024

Salesforce is fast, simple, and easy-to-use software. It has different functions...Read more - Shraddha Srivastava Feb 26, 2024

Cons

The emails sometimes land in the spam folder, which can be frustrating. Also, if...Read more - Sikander Khan Aug 12, 2024

One drawback I've noticed is that some of my emails occasionally end up in the s...Read more - nishikant bawankule Aug 11, 2024

It’s hard to use for beginners like me. It does have a learning curve. - Shraddha Srivastava Feb 26, 2024

It takes time to update the process. I think this can be improved in the latest ...Read more - Komal Feb 23, 2024

Reviews

Verified customer reviews

MailChimp: A Reliable Tool for Email Marketing

Sikander Khan Aug 12, 2024

Mailchimp Makes My Email Campaigns Easy

nishikant bawankule Aug 11, 2024

See all Mailchimp reviews

I can easily collect and share data with the help of Salesforce.

Shraddha Srivastava Feb 26, 2024

The objective was to put together a meaningful guerrilla activation for the opening of one of our new sites

Indu Dec 18, 2023

See all Salesforce CRM reviews

Reviews with Video

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Currently no reviews are available. Please check back later

Best Use for

Business Size:

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Business Type:

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Industries:

All Industries

All Industries

Features

Product features

Advanced Segmentation
Dynamic Content
Behavioral Targeting
Send Time Optimization
Phone & Email Support
Comparative Reporting
Multivariate Testing
Marketing CRM
Email Templates
Custom Branding

Permission Management
Sales Performance Reports
Custom Dashboards
Chatbots
GDPR & Data Privacy
Backup & Disaster Recovery
Omnichannel Support
Document Sharing & File Storage
Interactive Voice Response (IVR) Integration
eCommerce Integrations
Marketing Tools Integration
Email Marketing Tools Integration
Automated Campaigns
Event-Triggered Workflows
Customer Insights
Forecasting & Trends
Performance Tracking
Case Management
Ticketing System
Call Tracking and Recording
Landing Pages & Forms
Touchpoint Monitoring
Budget Tracking
Lead Activity Alerts
SLA Violations
Workflow Trigger Alerts
Customer Interaction Alerts
System Errors/Failures
Custom Workflow Alerts
Event-Triggered Notifications
Customer Segmentation
Opportunity & Pipeline Management
Third Party Integrations
Activity History
Contact Segmentation
Customer Profiles
Account Management
Lead Management
Contact Management
Workflow Automation and Management
Task / Activity Management
Data Import/Export
Predictive Analytics
Quote Management
Order Management
Campaign Management
Territory Management
Sales Forecasting
Lead Scoring
Audit Trails
Role-Based Access Control (RBAC)
Team Communication
Campaign Performance
Calendar Integration
Customer Journey Tracking
Sales Automation
Data Encryption
API Access
Deal Management
Lead Nurturing
Real Time Analytics
Social Media Integration
Email Marketing

Specifications

Deployment

Web based
On Premises

Web based
On Premises

Device Supported

Desktop
Mobile
iPad
Tablet

Desktop
Mobile
iPad
Tablet

Supported Platforms

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Languages support

English

Nederlands
English
français
Italiano

Question and Answers

Product related question and answers

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What are the benefits of Salesforce's Sales cloud compared to other CRM solutions?

Salesforce's Sales Cloud helps businesses work smarter and grow. It has powerful... Read more

What are some of the benefits of using a sales CRM like Salesforce or Pipedrive over managing your leads in Excel sheets?

CRM tools offer automation, data centralization, real-time updates, and analytic... Read more

Why does Salesforce use the term 'Sales Cloud' instead of CRM?

Salesforce uses the term 'Sales Cloud' instead of CRM because 'Sales Cloud' emph... Read more

See all Salesforce CRM Questions & Answers

Alternatives

Top Alternative Products

SendinBlue

Convertkit

Mail Merger Toolkit

Mailercloud

See all Mailchimp alternatives

Zoho CRM

CrmOne

Odoo CRM

Kylas CRM

See all Salesforce CRM alternatives

Mailchimp vs Salesforce CRM Comparison FAQs

Software questions,
answered

While Mailchimp offers customized features, Salesforce CRM has diverse modules. Select between Mailchimp or Salesforce CRM as per your business needs.

Both these products offer similar features but with a different approach. While Mailchimp emphasizes on user experiences, Salesforce CRM focuses on functionalities.

It all depends on the functionalities that you prefer. While Mailchimp offers add-ons along with essential features, Salesforce CRM emphasizes on customization.

No, the difference between Mailchimp and Salesforce CRM lies in terms of features and functionalities. While Mailchimp can be customized as per the user’s needs, Salesforce CRM addresses the diverse audience.

It depends upon your business requirement. Both Mailchimp and Salesforce CRM provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Mailchimp is customizable, Mailchimp offers comprehensive modules.

A Quick Comparison Between Mailchimp vs Salesforce CRM

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

Comparison of Mailchimp vs Salesforce CRM In terms of Features
Comparison Between Mailchimp and Salesforce CRM In terms of Deployment Type
Mailchimp or Salesforce CRM: Which Is Ideal for Your Industry
Which Is Better? - Mailchimp or Salesforce CRM

Comparison of Mailchimp vs Salesforce CRM In terms of Features

Mailchimp includes features like Advanced Segmentation, Dynamic Content, Behavioral Targeting and Send Time Optimization. Salesforce CRM is known for functionalities like Permission Management, Sales Performance Reports, Custom Dashboards and Chatbots. When you compare Mailchimp vs Salesforce CRM, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Mailchimp and Salesforce CRM In terms of Deployment Type

While Mailchimp supports Web Based deployment; Salesforce CRM is suitable for Web Based deployment. While selecting between Mailchimp and Salesforce CRM, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Mailchimp or Salesforce CRM: Which Is Ideal for Your Industry

Mailchimp is ideal for industries like All Industries. For All Industries, Salesforce CRM is a better choice. If you are confused between Mailchimp or Salesforce CRM, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Mailchimp or Salesforce CRM

Mailchimp and Salesforce CRM can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Mailchimp and Salesforce CRM during demo to decide which one is best for your business.

Author: Techjockey Team

Mailchimp VS Salesforce CRM

We provide the best software solution for your business needs

Mailchimp vs Salesforce CRM Comparison FAQs

Is Mailchimp better than Salesforce CRM?

Are Mailchimp and Salesforce CRM same?

Which is better Mailchimp or Salesforce CRM?

Is Mailchimp the same as Salesforce CRM?

Can Mailchimp replace Salesforce CRM?

What is the difference between Mailchimp and Salesforce CRM?

A Quick Comparison Between Mailchimp vs Salesforce CRM

Comparison of Mailchimp vs Salesforce CRM In terms of Features

Comparison Between Mailchimp and Salesforce CRM In terms of Deployment Type

Mailchimp or Salesforce CRM: Which Is Ideal for Your Industry

Which Is Better? - Mailchimp or Salesforce CRM

Mailchimp VS Salesforce CRM

We provide the best software solution for your business needs

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Mailchimp vs Salesforce CRM Comparison FAQs

Is Mailchimp better than Salesforce CRM?

Are Mailchimp and Salesforce CRM same?

Which is better Mailchimp or Salesforce CRM?

Is Mailchimp the same as Salesforce CRM?

Can Mailchimp replace Salesforce CRM?

What is the difference between Mailchimp and Salesforce CRM?

A Quick Comparison Between Mailchimp vs Salesforce CRM

Comparison of Mailchimp vs Salesforce CRM In terms of Features

Comparison Between Mailchimp and Salesforce CRM In terms of Deployment Type

Mailchimp or Salesforce CRM: Which Is Ideal for Your Industry

Which Is Better? - Mailchimp or Salesforce CRM

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