Freshdesk

Help Desk Software

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Platform

Starting at

₹ 15,600 /Lifetime

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Starting Price

₹ 1,399 /month

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All industries

All industries

General Features
File Transfer
Alerts & Notifications
Search Option
Integration

View all LiveZilla features

Ticket Management
Agent Shifts
Agent Scripts
Email Bot
Auto-Triage

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Overall

4.5(2)

Features

4.0

Ease of Use

4.5

Value for Money

4.6

Customer Support

4.7

Likelihood to Recommend

68%

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pros-list-icon We were looking for a solution for our client's new warehouse project. Our job is to find the answers for our clients, but it was not an area we were familiar with. Techjockey had the information we needed to present our client with viable options. Within moments of using Techjockey site I was able to speak with their reps about what I was looking for, gain a list of potential solutions, and immediately get dialogue with the recommended solution providers. Within two weeks we were able to demo and review all the recommendations and our client was able to make the most informed decision based on their needs. Posted - Sep 22, 2017

cons_icon N/A Posted - Sep 22, 2017

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Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

A Quick Comparison Between LiveZilla and Freshdesk

Let’s have a detailed comparison of LiveZilla vs Freshdesk to find out which one is better. Let’s discover some of the essential factors that you must consider and decide whether LiveZilla or Freshdesk fits your business.

Comparison of LiveZilla vs Freshdesk In terms of Features

LiveZilla includes features like General Features, File Transfer, Alerts & Notifications and Search Option. Freshdesk is known for functionalities like Ticket Management, Agent Shifts, Agent Scripts and Email Bot. When you compare LiveZilla vs Freshdesk, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between LiveZilla and Freshdesk In terms of Deployment Type

While LiveZilla supports Web Based deployment; Freshdesk is suitable for Web Based deployment. While selecting between LiveZilla and Freshdesk, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

LiveZilla or Freshdesk: Which Is Ideal for Your Industry

LiveZilla is ideal for industries like All Industries. For All Industries, Freshdesk is a better choice. If you are confused between LiveZilla or Freshdesk, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - LiveZilla or Freshdesk

LiveZilla and Freshdesk can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare LiveZilla and Freshdesk during demo to decide which one is best for your business.

FAQs

Is LiveZilla better than Freshdesk?

While LiveZilla offers customized features, Freshdesk has diverse modules. Select between LiveZilla or Freshdesk as per your business needs.

Are LiveZilla and Freshdesk same?

Both these products offer similar features but with a different approach. While LiveZilla emphasizes on user experiences, Freshdesk focuses on functionalities.

Which is better LiveZilla or Freshdesk?

It all depends on the functionalities that you prefer. While LiveZilla offers add-ons along with essential features, Freshdesk emphasizes on customization.

Is LiveZilla the same as Freshdesk?

No, the difference between LiveZilla and Freshdesk lies in terms of features and functionalities. While LiveZilla can be customized as per the user’s needs, Freshdesk addresses the diverse audience.

Can LiveZilla replace Freshdesk?

It depends upon your business requirement. Both LiveZilla and Freshdesk provides standard features to cater diverse industry needs.

What is the difference between LiveZilla and Freshdesk?

The difference lies in terms of the user interface and functionalities. While LiveZilla is customizable, LiveZilla offers comprehensive modules.