Livevox VS DialDesk

Let’s have a side-by-side comparison of Livevox vs DialDesk to find out which one is better. This software comparison between Livevox and DialDesk is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Livevox or DialDesk fits your business.

Comparison

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Livevox

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DialDesk

4.7

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Pricing

Price Plans

Price on Request

Get customise plan according to your business requirement

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₹ 15000

Base 151 (Build Quarterly)

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Lifetime Plan

Free Trial

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Offers

Available offers & discounts

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Ratings

Overall ratings

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4.7

6 Ratings & 6 Reviews

Features 4.5

Value for Money 4.8

Ease of Use 4.8

Customer Support 5

Likelihood to Recommend

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Pros & Cons

Pros

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DialDesk supports all industry verticals, making it a versatile solution for var...Read more - Monika Jul 04, 2024

I really liked this pay per use, it feels like more savings more connect. DialDe...Read more - Pravin Jul 04, 2024

Reviews

Verified customer reviews

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DialDesk - The Future of Customer Service.

Monika Jul 04, 2024

Versatile and Reliable

Pravin Jul 04, 2024

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Best Use for

Business Size:

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Business Type:

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Industries:

Healthcare
Finance
Telecom

All Industries

Features

Product features

Call Recording
Campaign Management
Inbound Call Center
Manual Dialer
Queue Management
Reporting & Analytics
Chat with visitors in real-time
Outbound Call Center
Call Scripting

Pay-As-You-Go Pricing
Resource Optimization
Sales ROI Boost
Enhanced Customer Experience
Industry Versatility
Scalability
Dedicated Account Manager
Centralized Complaint Helpdesk
Dedicated Training & Quality Assurance
Versant 5 Certified Agents
Deep Interaction Insights
Performance-Based Subscription Model
Comprehensive CRM Integration
24/7 Human Support
All-In-one solution
Proven Track Record

Specifications

Deployment

Web based
On Premises

Web based
On Premises

Device Supported

Desktop
Mobile
iPad
Tablet

Desktop
Mobile
iPad
Tablet

Supported Platforms

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Languages support

English

English

Alternatives

Top Alternative Products

Cube Call centre Solution

MyOperator

SanCCS

SanCCS Cloud

See all Livevox alternatives

Cube Call centre Solution

MyOperator

SanCCS

SanCCS Cloud

See all DialDesk alternatives

Livevox vs DialDesk Comparison FAQs

Software questions,
answered

While Livevox offers customized features, DialDesk has diverse modules. Select between Livevox or DialDesk as per your business needs.

Both these products offer similar features but with a different approach. While Livevox emphasizes on user experiences, DialDesk focuses on functionalities.

It all depends on the functionalities that you prefer. While Livevox offers add-ons along with essential features, DialDesk emphasizes on customization.

No, the difference between Livevox and DialDesk lies in terms of features and functionalities. While Livevox can be customized as per the user’s needs, DialDesk addresses the diverse audience.

It depends upon your business requirement. Both Livevox and DialDesk provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Livevox is customizable, Livevox offers comprehensive modules.

A Quick Comparison Between Livevox vs DialDesk

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

Comparison of Livevox vs DialDesk In terms of Features
Comparison Between Livevox and DialDesk In terms of Deployment Type
Livevox or DialDesk: Which Is Ideal for Your Industry
Which Is Better? - Livevox or DialDesk

Comparison of Livevox vs DialDesk In terms of Features

Livevox includes features like Call Recording, Campaign Management, Inbound Call Center and Manual Dialer. DialDesk is known for functionalities like Pay-as-you-Use, Maximum resource optimization, Sales Management and Improve Customer Experience. When you compare Livevox vs DialDesk, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Livevox and DialDesk In terms of Deployment Type

While Livevox supports Web Based deployment; DialDesk is suitable for Web Based deployment. While selecting between Livevox and DialDesk, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Livevox or DialDesk: Which Is Ideal for Your Industry

Livevox is ideal for industries like Healthcare, Finance and Telecom. For All Industries, DialDesk is a better choice. If you are confused between Livevox or DialDesk, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Livevox or DialDesk

Livevox and DialDesk can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Livevox and DialDesk during demo to decide which one is best for your business.

Author: Techjockey Team

Livevox VS DialDesk

We provide the best software solution for your business needs

Livevox vs DialDesk Comparison FAQs

Is Livevox better than DialDesk?

Are Livevox and DialDesk same?

Which is better Livevox or DialDesk?

Is Livevox the same as DialDesk?

Can Livevox replace DialDesk?

What is the difference between Livevox and DialDesk?

A Quick Comparison Between Livevox vs DialDesk

Comparison of Livevox vs DialDesk In terms of Features

Comparison Between Livevox and DialDesk In terms of Deployment Type

Livevox or DialDesk: Which Is Ideal for Your Industry

Which Is Better? - Livevox or DialDesk

Livevox VS DialDesk

We provide the best software solution for your business needs

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Livevox vs DialDesk Comparison FAQs

Is Livevox better than DialDesk?

Are Livevox and DialDesk same?

Which is better Livevox or DialDesk?

Is Livevox the same as DialDesk?

Can Livevox replace DialDesk?

What is the difference between Livevox and DialDesk?

A Quick Comparison Between Livevox vs DialDesk

Comparison of Livevox vs DialDesk In terms of Features

Comparison Between Livevox and DialDesk In terms of Deployment Type

Livevox or DialDesk: Which Is Ideal for Your Industry

Which Is Better? - Livevox or DialDesk

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