DCdial

Call Center Software

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Healthcare
Finance
Telecom

ITES
BPO
Contact Center
Banking

Call Recording
Campaign Management
Inbound Call Center
Manual Dialer
Queue Management

View all Livevox features

Skills Tracking
Remote Immobilization
Local Moves
Priority Support
Mailing List

View all DCdial features

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Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

A Quick Comparison Between Livevox and DCdial

Let’s have a detailed comparison of Livevox vs DCdial to find out which one is better. Let’s discover some of the essential factors that you must consider and decide whether Livevox or DCdial fits your business.

Comparison of Livevox vs DCdial In terms of Features

Livevox includes features like Call Recording, Campaign Management, Inbound Call Center and Manual Dialer. DCdial is known for functionalities like Skills Tracking, Remote Immobilization, Local Moves and Priority Support. When you compare Livevox vs DCdial, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Livevox and DCdial In terms of Deployment Type

While Livevox supports Web Based deployment; DCdial is suitable for Web Based deployment. While selecting between Livevox and DCdial, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Livevox or DCdial: Which Is Ideal for Your Industry

Livevox is ideal for industries like Healthcare, Finance and Telecom. For ITES, BPO and Contact Center, DCdial is a better choice. If you are confused between Livevox or DCdial, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Livevox or DCdial

Livevox and DCdial can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Livevox and DCdial during demo to decide which one is best for your business.

FAQs

Is Livevox better than DCdial?

While Livevox offers customized features, DCdial has diverse modules. Select between Livevox or DCdial as per your business needs.

Are Livevox and DCdial same?

Both these products offer similar features but with a different approach. While Livevox emphasizes on user experiences, DCdial focuses on functionalities.

Which is better Livevox or DCdial?

It all depends on the functionalities that you prefer. While Livevox offers add-ons along with essential features, DCdial emphasizes on customization.

Is Livevox the same as DCdial?

No, the difference between Livevox and DCdial lies in terms of features and functionalities. While Livevox can be customized as per the user’s needs, DCdial addresses the diverse audience.

Can Livevox replace DCdial?

It depends upon your business requirement. Both Livevox and DCdial provides standard features to cater diverse industry needs.

What is the difference between Livevox and DCdial?

The difference lies in terms of the user interface and functionalities. While Livevox is customizable, Livevox offers comprehensive modules.