LiveAgent VS Zendesk

Let’s have a side-by-side comparison of LiveAgent vs Zendesk to find out which one is better. This software comparison between LiveAgent and Zendesk is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether LiveAgent or Zendesk fits your business.

Comparison

Add Product

LiveAgent

4.6

Get Free Demo

Zendesk

4.6

Get Free Demo

Pricing

Price Plans

₹ 1050

Ticket

₹ 2030

Ticket+Chat

₹ 2730

All-Inclusive

View Details

$ 69

Suite Team

$ 115

Suite Growth

$ 149

Suite Professional

View Details

Techjockey Verified
Free Trial
Lifetime Plan

Offers

Available offers & discounts

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Ratings

Overall ratings

4.6

4 Ratings & 4 Reviews

Features 4.6

Value for Money 4.5

Ease of Use 4.6

Customer Support 4.4

Likelihood to Recommend

See all LiveAgent reviews

4.6

2 Ratings & 1 Reviews

Features 4.5

Value for Money 5

Ease of Use 5

Customer Support 4

Likelihood to Recommend

See all Zendesk reviews

Pros & Cons

Pros

Techjockey helped our company match up with the best software to fulfill our ne...Read more - Bhavin gada Oct 19, 2018

I spoke with John Searle, who was very knowledgeable regarding what options were...Read more - Avinash Kumar Oct 12, 2018

The platform is easy to access ,and provides agent monitoring with a smooth UI. ...Read more - Ankit patidar Jun 23, 2023

Reviews

Verified customer reviews

I am highly highly satisfied with the service

Bhavin gada Oct 19, 2018

Good all-in-one support system

Tanzila Oct 05, 2018

See all LiveAgent reviews

Overall good ticketing tool for all types bussiness.Monitoring ticket and email migration is fantastic,

Ankit patidar Jun 23, 2023

See all Zendesk reviews

Best Use for

Business Size:

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Business Type:

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Industries:

All Industries

All Industries

Specifications

Deployment

Web based
On Premises

Web based
On Premises

Device Supported

Desktop
Mobile
iPad
Tablet

Desktop
Mobile
iPad
Tablet

Supported Platforms

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Languages support

English

English

Alternatives

Top Alternative Products

Yuma AI

Gorgias

Happy Agility

Cayzu

See all LiveAgent alternatives

Freshchat

PlugtoChat

Chatwoot

Tiledesk

See all Zendesk alternatives

LiveAgent vs Zendesk Comparison FAQs

Software questions,
answered

While LiveAgent offers customized features, Zendesk has diverse modules. Select between LiveAgent or Zendesk as per your business needs.

Both these products offer similar features but with a different approach. While LiveAgent emphasizes on user experiences, Zendesk focuses on functionalities.

It all depends on the functionalities that you prefer. While LiveAgent offers add-ons along with essential features, Zendesk emphasizes on customization.

No, the difference between LiveAgent and Zendesk lies in terms of features and functionalities. While LiveAgent can be customized as per the user’s needs, Zendesk addresses the diverse audience.

It depends upon your business requirement. Both LiveAgent and Zendesk provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While LiveAgent is customizable, LiveAgent offers comprehensive modules.

A Quick Comparison Between LiveAgent vs Zendesk

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

Comparison of LiveAgent vs Zendesk In terms of Features
Comparison Between LiveAgent and Zendesk In terms of Deployment Type
LiveAgent or Zendesk: Which Is Ideal for Your Industry
Which Is Better? - LiveAgent or Zendesk

Comparison of LiveAgent vs Zendesk In terms of Features

LiveAgent includes features like Ticket Management, Live Chat, Social Media Integration and Analytics and Reporting. Zendesk is known for functionalities like Trigger, Mobile App, Chat Bot and Real Time Monitoring. When you compare LiveAgent vs Zendesk, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between LiveAgent and Zendesk In terms of Deployment Type

While LiveAgent supports Web Based deployment; Zendesk is suitable for Web Based deployment. While selecting between LiveAgent and Zendesk, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

LiveAgent or Zendesk: Which Is Ideal for Your Industry

LiveAgent is ideal for industries like All Industries. For All Industries, Zendesk is a better choice. If you are confused between LiveAgent or Zendesk, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - LiveAgent or Zendesk

LiveAgent and Zendesk can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare LiveAgent and Zendesk during demo to decide which one is best for your business.

Author: Techjockey Team

LiveAgent VS Zendesk

We provide the best software solution for your business needs

LiveAgent vs Zendesk Comparison FAQs

Is LiveAgent better than Zendesk?

Are LiveAgent and Zendesk same?

Which is better LiveAgent or Zendesk?

Is LiveAgent the same as Zendesk?

Can LiveAgent replace Zendesk?

What is the difference between LiveAgent and Zendesk?

A Quick Comparison Between LiveAgent vs Zendesk

Comparison of LiveAgent vs Zendesk In terms of Features

Comparison Between LiveAgent and Zendesk In terms of Deployment Type

LiveAgent or Zendesk: Which Is Ideal for Your Industry

Which Is Better? - LiveAgent or Zendesk

LiveAgent VS Zendesk

We provide the best software solution for your business needs

We've sent an OTP verification code to

LiveAgent vs Zendesk Comparison FAQs

Is LiveAgent better than Zendesk?

Are LiveAgent and Zendesk same?

Which is better LiveAgent or Zendesk?

Is LiveAgent the same as Zendesk?

Can LiveAgent replace Zendesk?

What is the difference between LiveAgent and Zendesk?

A Quick Comparison Between LiveAgent vs Zendesk

Comparison of LiveAgent vs Zendesk In terms of Features

Comparison Between LiveAgent and Zendesk In terms of Deployment Type

LiveAgent or Zendesk: Which Is Ideal for Your Industry

Which Is Better? - LiveAgent or Zendesk

We've sent an OTP verification
code to