LiveAgent VS Zendesk
Let’s have a side-by-side comparison of LiveAgent vs Zendesk to find out which one is better. This software comparison between LiveAgent and Zendesk is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether LiveAgent or Zendesk fits your business.
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Starting at
₹ 1,050
Starting at
$ 69 /Month
All
industries
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All
industries
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Ticket Management
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Live Chat
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Social Media Integration
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Analytics and Reporting
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Multilingual
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Trigger
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Mobile App
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Chat Bot
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Real Time Monitoring
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History
We have been using LiveAgent since August and we are really satisfied with the various ways to integrate it into our website and support process. The LiveAgent support is of great help and we recommend this system to everyone. Keep up the good work
Posted -
Oct 05, 2018
N/A
Posted -
Oct 12, 2018
The platform is easy to access ,and provides agent monitoring with a smooth UI. Overall satisfied.
Posted -
Jun 23, 2023
Deployment
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Web Based
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On Premises
Device Supported
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Desktop
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Mobile
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Tablet
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iPad
Operating System
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Ubuntu
-
Windows
-
iOS
-
Android
-
Mac OS
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Windows(Phone)
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Linux
Deployment
-
Web Based
-
On Premises
Device Supported
-
Desktop
-
Mobile
-
Tablet
-
iPad
Operating System
-
Ubuntu
-
Windows
-
iOS
-
Android
-
Mac OS
-
Windows(Phone)
-
Linux
A Quick Comparison Between LiveAgent and Zendesk
Let’s have a detailed comparison of LiveAgent vs Zendesk to find out which one is better. Let’s discover some of the essential factors that you must consider and decide whether LiveAgent or Zendesk fits your business.
Comparison of LiveAgent vs Zendesk In terms of Features
LiveAgent includes features like Ticket Management, Live Chat, Social Media Integration and Analytics and Reporting. Zendesk is known for functionalities like Trigger, Mobile App, Chat Bot and Real Time Monitoring. When you compare LiveAgent vs Zendesk, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.
Comparison Between LiveAgent and Zendesk In terms of Deployment Type
While LiveAgent supports Web Based deployment; Zendesk is suitable for Web Based deployment. While selecting between LiveAgent and Zendesk, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.
LiveAgent or Zendesk: Which Is Ideal for Your Industry
LiveAgent is ideal for industries like All Industries. For All Industries, Zendesk is a better choice. If you are confused between LiveAgent or Zendesk, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.
Which Is Better? - LiveAgent or Zendesk
LiveAgent and Zendesk can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare LiveAgent and Zendesk during demo to decide which one is best for your business.
FAQs
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