LiveAgent VS Servicenow

Let’s have a side-by-side comparison of LiveAgent vs Servicenow to find out which one is better. This software comparison between LiveAgent and Servicenow is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether LiveAgent or Servicenow fits your business.

Comparison

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LiveAgent

4.6

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Servicenow

4.5

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Pricing

Price Plans

₹ 1050

Ticket

₹ 2030

Ticket+Chat

₹ 2730

All-Inclusive

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Price on Request

Get customise plan according to your business requirement

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Offers

Available offers & discounts

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Ratings

Overall ratings

4.6

4 Ratings & 4 Reviews

Features 4.6

Value for Money 4.5

Ease of Use 4.6

Customer Support 4.4

Likelihood to Recommend

See all LiveAgent reviews

4.5

4 Ratings & 4 Reviews

Features 4.3

Value for Money 4.7

Ease of Use 4.3

Customer Support 4.3

Likelihood to Recommend

See all Servicenow reviews

Pros & Cons

Pros

Techjockey helped our company match up with the best software to fulfill our ne...Read more - Bhavin gada Oct 19, 2018

I spoke with John Searle, who was very knowledgeable regarding what options were...Read more - Avinash Kumar Oct 12, 2018

Easy to use and deploy, we are managing our service and changes using ServiceNow...Read more - Amar Yadav Mar 05, 2023

Simplicity of usage and use. Easy to understand UI. Simple to make dashboards fo...Read more - Aneesh Sahni Dec 07, 2018

Cons

N/A - Bhavin gada Oct 19, 2018

N/A - Avinash Kumar Oct 12, 2018

Nothing more to complaint about ServiceNow, everything going well for me for inc...Read more - Amar Yadav Mar 05, 2023

N/A - Harish Digge Aug 07, 2018

Reviews

Verified customer reviews

I am highly highly satisfied with the service

Bhavin gada Oct 19, 2018

Very Helpful Company

Avinash Kumar Oct 12, 2018

See all LiveAgent reviews

Best IT Service manangement tool

Amar Yadav Mar 05, 2023

Easy to understand

Aneesh Sahni Dec 07, 2018

See all Servicenow reviews

Reviews with Video

Not Available

Currently no reviews are available. Please check back later

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Best Use for

Business Size:

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Business Type:

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Industries:

All Industries

All Industries

Specifications

Deployment

Web based
On Premises

Web based
On Premises

Device Supported

Desktop
Mobile
iPad
Tablet

Desktop
Mobile
iPad
Tablet

Supported Platforms

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Languages support

English

English

Alternatives

Top Alternative Products

Yuma AI

Aide

Gorgias

ServiceKart

See all LiveAgent alternatives

HCL SX ITSM

Freshservice

Jira Service Management

ZenAdmin

See all Servicenow alternatives

LiveAgent vs Servicenow Comparison FAQs

Software questions,
answered

While LiveAgent offers customized features, Servicenow has diverse modules. Select between LiveAgent or Servicenow as per your business needs.

Both these products offer similar features but with a different approach. While LiveAgent emphasizes on user experiences, Servicenow focuses on functionalities.

It all depends on the functionalities that you prefer. While LiveAgent offers add-ons along with essential features, Servicenow emphasizes on customization.

No, the difference between LiveAgent and Servicenow lies in terms of features and functionalities. While LiveAgent can be customized as per the user’s needs, Servicenow addresses the diverse audience.

It depends upon your business requirement. Both LiveAgent and Servicenow provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While LiveAgent is customizable, LiveAgent offers comprehensive modules.

A Quick Comparison Between LiveAgent vs Servicenow

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

Comparison of LiveAgent vs Servicenow In terms of Features
Comparison Between LiveAgent and Servicenow In terms of Deployment Type
LiveAgent or Servicenow: Which Is Ideal for Your Industry
Which Is Better? - LiveAgent or Servicenow

Comparison of LiveAgent vs Servicenow In terms of Features

LiveAgent includes features like Ticket Management, Live Chat, Social Media Integration and Analytics and Reporting. Servicenow is known for functionalities like Reporting & analytics, Service Management, Incident Management and Collaboration. When you compare LiveAgent vs Servicenow, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between LiveAgent and Servicenow In terms of Deployment Type

While LiveAgent supports Web Based deployment; Servicenow is suitable for Web Based deployment. While selecting between LiveAgent and Servicenow, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

LiveAgent or Servicenow: Which Is Ideal for Your Industry

LiveAgent is ideal for industries like All Industries. For All Industries, Servicenow is a better choice. If you are confused between LiveAgent or Servicenow, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - LiveAgent or Servicenow

LiveAgent and Servicenow can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare LiveAgent and Servicenow during demo to decide which one is best for your business.

Author: Techjockey Team

LiveAgent VS Servicenow

We provide the best software solution for your business needs

LiveAgent vs Servicenow Comparison FAQs

Is LiveAgent better than Servicenow?

Are LiveAgent and Servicenow same?

Which is better LiveAgent or Servicenow?

Is LiveAgent the same as Servicenow?

Can LiveAgent replace Servicenow?

What is the difference between LiveAgent and Servicenow?

A Quick Comparison Between LiveAgent vs Servicenow

Comparison of LiveAgent vs Servicenow In terms of Features

Comparison Between LiveAgent and Servicenow In terms of Deployment Type

LiveAgent or Servicenow: Which Is Ideal for Your Industry

Which Is Better? - LiveAgent or Servicenow

LiveAgent VS Servicenow

We provide the best software solution for your business needs

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LiveAgent vs Servicenow Comparison FAQs

Is LiveAgent better than Servicenow?

Are LiveAgent and Servicenow same?

Which is better LiveAgent or Servicenow?

Is LiveAgent the same as Servicenow?

Can LiveAgent replace Servicenow?

What is the difference between LiveAgent and Servicenow?

A Quick Comparison Between LiveAgent vs Servicenow

Comparison of LiveAgent vs Servicenow In terms of Features

Comparison Between LiveAgent and Servicenow In terms of Deployment Type

LiveAgent or Servicenow: Which Is Ideal for Your Industry

Which Is Better? - LiveAgent or Servicenow

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