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LiveAgent VS Gorgias

Let’s have a side-by-side comparison of LiveAgent vs Gorgias to find out which one is better. This software comparison between LiveAgent and Gorgias is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether LiveAgent or Gorgias fits your business.

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  • Rating & Review
  • Platforms
  • Recommended
  • img 4 Ratings & 4 Reviews
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Pricing

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Price Plans

₹ 1050

Ticket

₹ 2030

Ticket+Chat

₹ 2730

All-Inclusive

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$ 10

Starter

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  • Lifetime Plan
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Offers

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Available offers & discounts

img Save upto 28%, Get GST Invoice on your business purchase

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img Save upto 28%, Get GST Invoice on your business purchase

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Best deals by our expert on your business requirements

Ratings

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Overall ratings

4.6

4 Ratings & 4 Reviews

90% Likelihood to Recommend

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Pros & Cons

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Pros

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Techjockey helped our company match up with the best software to fulfill our ne...Read more - Bhavin gada Oct 19, 2018

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I spoke with John Searle, who was very knowledgeable regarding what options were...Read more - Avinash Kumar Oct 12, 2018

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Reviews

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Verified customer reviews

I am highly highly satisfied with the service

Bhavin gada Oct 19, 2018

Good all-in-one support system

Tanzila Oct 05, 2018

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Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Ticket Management
  • checked Live Chat
  • checked Social Media Integration
  • checked Analytics and Reporting
  • checked Multilingual
  • checked Mobile Support
  • checked Integration
  • checked Security
  • checked Ticketing System
  • checked Live Chat
  • checked Knowledge Base
  • checked Email Support
  • checked Phone Support
  • checked Self Service Portal
  • checked Integrations

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

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Top Alternative Products

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See all Gorgias alternatives img

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Similar Comparison

LiveAgent vs Gorgias Comparison FAQs

Software questions,
answered

While LiveAgent offers customized features, Gorgias has diverse modules. Select between LiveAgent or Gorgias as per your business needs.

Both these products offer similar features but with a different approach. While LiveAgent emphasizes on user experiences, Gorgias focuses on functionalities.

It all depends on the functionalities that you prefer. While LiveAgent offers add-ons along with essential features, Gorgias emphasizes on customization.

No, the difference between LiveAgent and Gorgias lies in terms of features and functionalities. While LiveAgent can be customized as per the user’s needs, Gorgias addresses the diverse audience.

It depends upon your business requirement. Both LiveAgent and Gorgias provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While LiveAgent is customizable, LiveAgent offers comprehensive modules.

A Quick Comparison Between LiveAgent vs Gorgias

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of LiveAgent vs Gorgias In terms of Features
  • Comparison Between LiveAgent and Gorgias In terms of Deployment Type
  • LiveAgent or Gorgias: Which Is Ideal for Your Industry
  • Which Is Better? - LiveAgent or Gorgias

Comparison of LiveAgent vs Gorgias In terms of Features

LiveAgent includes features like Ticket Management, Live Chat, Social Media Integration and Analytics and Reporting. Gorgias is known for functionalities like Ticketing System, Live Chat, Knowledge Base and Email Support. When you compare LiveAgent vs Gorgias, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between LiveAgent and Gorgias In terms of Deployment Type

While LiveAgent supports Web Based deployment; Gorgias is suitable for Web Based deployment. While selecting between LiveAgent and Gorgias, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

LiveAgent or Gorgias: Which Is Ideal for Your Industry

LiveAgent is ideal for industries like All Industries. For All Industries, Gorgias is a better choice. If you are confused between LiveAgent or Gorgias, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - LiveAgent or Gorgias

LiveAgent and Gorgias can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare LiveAgent and Gorgias during demo to decide which one is best for your business.

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