LiveAgent VS Freshdesk
Let’s have a side-by-side comparison of LiveAgent vs Freshdesk to find out which one is better. This software comparison between LiveAgent and Freshdesk is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether LiveAgent or Freshdesk fits your business.
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Starting at
₹ 1,050
All
industries
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All
industries
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Ticket Management
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Live Chat
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Social Media Integration
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Analytics and Reporting
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Multilingual
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Ticket Management
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Agent Shifts
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Agent Scripts
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Email Bot
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Auto-Triage
We have been using LiveAgent since August and we are really satisfied with the various ways to integrate it into our website and support process. The LiveAgent support is of great help and we recommend this system to everyone. Keep up the good work
Posted -
Oct 05, 2018
N/A
Posted -
Oct 12, 2018
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Write
a Review
Deployment
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Web Based
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On Premises
Device Supported
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Desktop
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Mobile
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Tablet
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iPad
Operating System
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Ubuntu
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Windows
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iOS
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Android
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Mac OS
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Windows(Phone)
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Linux
Deployment
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Web Based
-
On Premises
Device Supported
-
Desktop
-
Mobile
-
Tablet
-
iPad
Operating System
-
Ubuntu
-
Windows
-
iOS
-
Android
-
Mac OS
-
Windows(Phone)
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Linux
A Quick Comparison Between LiveAgent and Freshdesk
Let’s have a detailed comparison of LiveAgent vs Freshdesk to find out which one is better. Let’s discover some of the essential factors that you must consider and decide whether LiveAgent or Freshdesk fits your business.
Comparison of LiveAgent vs Freshdesk In terms of Features
LiveAgent includes features like Ticket Management, Live Chat, Social Media Integration and Analytics and Reporting. Freshdesk is known for functionalities like Ticket Management, Agent Shifts, Agent Scripts and Email Bot. When you compare LiveAgent vs Freshdesk, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.
Comparison Between LiveAgent and Freshdesk In terms of Deployment Type
While LiveAgent supports Web Based deployment; Freshdesk is suitable for Web Based deployment. While selecting between LiveAgent and Freshdesk, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.
LiveAgent or Freshdesk: Which Is Ideal for Your Industry
LiveAgent is ideal for industries like All Industries. For All Industries, Freshdesk is a better choice. If you are confused between LiveAgent or Freshdesk, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.
Which Is Better? - LiveAgent or Freshdesk
LiveAgent and Freshdesk can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare LiveAgent and Freshdesk during demo to decide which one is best for your business.
FAQs
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