LeadSquared CRM VS Kapture CX

Let’s have a side-by-side comparison of LeadSquared CRM vs Kapture CX to find out which one is better. This software comparison between LeadSquared CRM and Kapture CX is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether LeadSquared CRM or Kapture CX fits your business.

Comparison

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LeadSquared CRM

4.2

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Kapture CX

4.2

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Offers

Available offers & discounts

Save upto 28%, Get GST Invoice on your business purchase

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Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Ratings

Overall ratings

4.2

24 Ratings & 22 Reviews

Features 4.1

Value for Money 4.1

Ease of Use 4.2

Customer Support 4.3

Likelihood to Recommend

See all LeadSquared CRM reviews

4.2

16 Ratings & 16 Reviews

Features 4.2

Value for Money 4.2

Ease of Use 4.2

Customer Support 4.1

Likelihood to Recommend

See all Kapture CX reviews

Pros & Cons

Pros

With an easy-to-use interface, I can nurture prospective and prioritize the lead...Read more - aspire marketing marketing Feb 23, 2024

Thanks to this software, Our business can fulfill our customer’s needs. We can...Read more - harnoor kour Sep 18, 2023

Its user friendly interface ,easy accessibility - Srijit Saha Sep 05, 2024

We've been incredibly impressed with how Kapture has transformed our customer su...Read more - Hemant Sahoo Sep 04, 2024

Cons

The software lacks project automation features. - aspire marketing marketing Feb 23, 2024

Sometimes it's hard to manage all the dashboards in the one place. - harnoor kour Sep 18, 2023

We need to use an additional dialer to do inbound and outbound calls.Can be mor...Read more - Srijit Saha Sep 05, 2024

As of now, we have nothing to dislike about. - Hemant Sahoo Sep 04, 2024

Reviews

Verified customer reviews

LeadSquared offers a quick solution for lead management.

aspire marketing marketing Feb 23, 2024

Great Useful Features

Shivank Jan 02, 2024

See all LeadSquared CRM reviews

Captured by Kapture CRM

Hemant Sahoo Sep 04, 2024

Experience good till date

Haroon Jalal Sep 03, 2024

See all Kapture CX reviews

Best Use for

Business Size:

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Business Type:

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Industries:

Education
Healthcare
Automobiles
Real Estate
Tours and Travels
Insurance
Financial Institutions
Banking

All Industries

Features

Product features

Ticketing System
GDPR & Data Privacy
Backup & Disaster Recovery
Omnichannel Support
Document Sharing & File Storage
Interactive Voice Response (IVR) Integration
eCommerce Integrations
Marketing Tools Integration
Email Marketing Tools Integration
Automated Campaigns
Customer Segmentation
Opportunity & Pipeline Management
Third Party Integrations
Chatbots
Custom Dashboards
Sales Performance Reports
Call Tracking and Recording
Landing Pages & Forms
Lead Activity Alerts
SLA Violations
Workflow Trigger Alerts
Customer Interaction Alerts
System Errors/Failures
Custom Workflow Alerts
Event-Triggered Notifications
Performance Tracking
Forecasting & Trends
Customer Insights
Audit Trails
Role-Based Access Control (RBAC)
Social Media Integration
Lead Scoring
Sales Forecasting
Predictive Analytics
Quote Management
Order Management
Account Management
Territory Management
Lead Management
Contact Management
Workflow Automation and Management
Campaign Management
Real Time Analytics
Data Import/Export
Lead Nurturing
Activity History
Task / Activity Management
Contact Segmentation
Team Communication
Campaign Performance
Calendar Integration
Customer Profiles
Customer Journey Tracking
Sales Automation
Data Encryption
API Access
Deal Management
Email Marketing

Dashboard
Call Logging
Customer Support
Collaboration
360° Customer View
Omnichannel
Seamless Sales, Service & Support
Customer Service
Call Center Management
Audit Trail
Routing
Customizable Branding
Mobile App
Ticketing Management
Chatbot
Analytics & Reporting
Agent Assist
Dashboards
Live Chat

Specifications

Deployment

Web based
On Premises

Web based
On Premises

Device Supported

Desktop
Mobile
iPad
Tablet

Desktop
Mobile
iPad
Tablet

Supported Platforms

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Languages support

English

English

Question and Answers

Product related question and answers

What is the pricing model for Leadsquared CRM?

Leadsquared CRM offers a subscription-based pricing model based on the number of... Read more

How does Leadsquared CRM handle lead scoring?

Leadsquared CRM provides lead scoring based on user behavior, interactions, and ... Read more

Does Leadsquared CRM support workflow automation?

Yes, Leadsquared allows you to automate lead follow-ups, lead nurturing, and tas... Read more

See all LeadSquared CRM Questions & Answers

Still got Question in Mind?

Get answered by real users or software experts

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Alternatives

Top Alternative Products

Zoho CRM

CrmOne

Odoo CRM

Kylas CRM

See all LeadSquared CRM alternatives

Froged

FigPii

Varta

Birdeye

See all Kapture CX alternatives

LeadSquared CRM vs Kapture CX Comparison FAQs

Software questions,
answered

While LeadSquared CRM offers customized features, Kapture CX has diverse modules. Select between LeadSquared CRM or Kapture CX as per your business needs.

Both these products offer similar features but with a different approach. While LeadSquared CRM emphasizes on user experiences, Kapture CX focuses on functionalities.

It all depends on the functionalities that you prefer. While LeadSquared CRM offers add-ons along with essential features, Kapture CX emphasizes on customization.

No, the difference between LeadSquared CRM and Kapture CX lies in terms of features and functionalities. While LeadSquared CRM can be customized as per the user’s needs, Kapture CX addresses the diverse audience.

It depends upon your business requirement. Both LeadSquared CRM and Kapture CX provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While LeadSquared CRM is customizable, LeadSquared CRM offers comprehensive modules.

A Quick Comparison Between LeadSquared CRM vs Kapture CX

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

Comparison of LeadSquared CRM vs Kapture CX In terms of Features
Comparison Between LeadSquared CRM and Kapture CX In terms of Deployment Type
LeadSquared CRM or Kapture CX: Which Is Ideal for Your Industry
Which Is Better? - LeadSquared CRM or Kapture CX

Comparison of LeadSquared CRM vs Kapture CX In terms of Features

LeadSquared CRM includes features like Ticketing System, GDPR & Data Privacy, Backup & Disaster Recovery and Omnichannel Support. Kapture CX is known for functionalities like Dashboard, Call Logging, Customer Support and Collaboration. When you compare LeadSquared CRM vs Kapture CX, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between LeadSquared CRM and Kapture CX In terms of Deployment Type

While LeadSquared CRM supports Web Based deployment; Kapture CX is suitable for Web Based deployment. While selecting between LeadSquared CRM and Kapture CX, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

LeadSquared CRM or Kapture CX: Which Is Ideal for Your Industry

LeadSquared CRM is ideal for industries like Education, Healthcare and Automobiles. For All Industries, Kapture CX is a better choice. If you are confused between LeadSquared CRM or Kapture CX, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - LeadSquared CRM or Kapture CX

LeadSquared CRM and Kapture CX can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare LeadSquared CRM and Kapture CX during demo to decide which one is best for your business.

Author: Techjockey Team

LeadSquared CRM VS Kapture CX

We provide the best software solution for your business needs

LeadSquared CRM vs Kapture CX Comparison FAQs

Is LeadSquared CRM better than Kapture CX?

Are LeadSquared CRM and Kapture CX same?

Which is better LeadSquared CRM or Kapture CX?

Is LeadSquared CRM the same as Kapture CX?

Can LeadSquared CRM replace Kapture CX?

What is the difference between LeadSquared CRM and Kapture CX?

A Quick Comparison Between LeadSquared CRM vs Kapture CX

Comparison of LeadSquared CRM vs Kapture CX In terms of Features

Comparison Between LeadSquared CRM and Kapture CX In terms of Deployment Type

LeadSquared CRM or Kapture CX: Which Is Ideal for Your Industry

Which Is Better? - LeadSquared CRM or Kapture CX

LeadSquared CRM VS Kapture CX

We provide the best software solution for your business needs

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LeadSquared CRM vs Kapture CX Comparison FAQs

Is LeadSquared CRM better than Kapture CX?

Are LeadSquared CRM and Kapture CX same?

Which is better LeadSquared CRM or Kapture CX?

Is LeadSquared CRM the same as Kapture CX?

Can LeadSquared CRM replace Kapture CX?

What is the difference between LeadSquared CRM and Kapture CX?

A Quick Comparison Between LeadSquared CRM vs Kapture CX

Comparison of LeadSquared CRM vs Kapture CX In terms of Features

Comparison Between LeadSquared CRM and Kapture CX In terms of Deployment Type

LeadSquared CRM or Kapture CX: Which Is Ideal for Your Industry

Which Is Better? - LeadSquared CRM or Kapture CX

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