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LeadDesk VS 3Cx Contact Center Solutions

Let’s have a side-by-side comparison of LeadDesk vs 3Cx Contact Center Solutions to find out which one is better. This software comparison between LeadDesk and 3Cx Contact Center Solutions is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether LeadDesk or 3Cx Contact Center Solutions fits your business.

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  • img 3 Ratings & 0 Reviews
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  • img 3 Ratings & 0 Reviews
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Pricing

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Price Plans

€ 99

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Offers

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Available offers & discounts

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Ratings

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Overall ratings

4.3

3 Ratings & 0 Reviews

86% Likelihood to Recommend

4.5

3 Ratings & 0 Reviews

86% Likelihood to Recommend

Reviews

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Verified customer reviews

Rating

Alberto Despina Feb 22, 2024

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Ajay Thorat Feb 22, 2024

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Kaviish Biilochi Dec 25, 2024

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Alishiba Waghle Nov 16, 2024

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgITES
  • imgBPO
  • imgContact Center
  • imgBanking
  • imgContact Center

We provide the best software solution for your business needs

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Features

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Product features

  • checked Dialer mode
  • checked Custom report development
  • checked Interactive custom reporting tool
  • checked Predictive dialer
  • checked Power dialer mode
  • checked Click-to-call
  • checked Automatic dialer
  • checked Train & mentor agents
  • checked Data-driven sales campaigns
  • checked Avoid system downtime
  • checked Centralized Management
  • checked Call Back Service
  • checked Database Management
  • checked Click to Call
  • checked Interactive Voice Response
  • checked AI-powered
  • checked Integrated Meetings
  • checked Schedule Management

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgNederlands
  • imgEnglish
  • imgfrançais
  • imgPortuguês
  • imgEspañol
  • imgEnglish
  • imgDeutsche
  • imgItaliano
  • imgTürkçe

Alternatives

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Top Alternative Products

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TxContact


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Grypp


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Ringcentral

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Ameyo Contact Center Software

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Grypp

Grypp


See all 3Cx Contact Center Solutions alternatives img

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Similar Comparison

LeadDesk vs 3Cx Contact Center Solutions Comparison FAQs

Software questions,
answered

While LeadDesk offers customized features, 3Cx Contact Center Solutions has diverse modules. Select between LeadDesk or 3Cx Contact Center Solutions as per your business needs.

Both these products offer similar features but with a different approach. While LeadDesk emphasizes on user experiences, 3Cx Contact Center Solutions focuses on functionalities.

It all depends on the functionalities that you prefer. While LeadDesk offers add-ons along with essential features, 3Cx Contact Center Solutions emphasizes on customization.

No, the difference between LeadDesk and 3Cx Contact Center Solutions lies in terms of features and functionalities. While LeadDesk can be customized as per the user’s needs, 3Cx Contact Center Solutions addresses the diverse audience.

It depends upon your business requirement. Both LeadDesk and 3Cx Contact Center Solutions provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While LeadDesk is customizable, LeadDesk offers comprehensive modules.

A Quick Comparison Between LeadDesk vs 3Cx Contact Center Solutions

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of LeadDesk vs 3Cx Contact Center Solutions In terms of Features
  • Comparison Between LeadDesk and 3Cx Contact Center Solutions In terms of Deployment Type
  • LeadDesk or 3Cx Contact Center Solutions: Which Is Ideal for Your Industry
  • Which Is Better? - LeadDesk or 3Cx Contact Center Solutions

Comparison of LeadDesk vs 3Cx Contact Center Solutions In terms of Features

LeadDesk includes features like Online/Offline Mode, Custom Pricing Model, Presentation Tools and Auto Dialer Services. 3Cx Contact Center Solutions is known for functionalities like Centralized Management, Call Back Service, Database Management and Click to Call. When you compare LeadDesk vs 3Cx Contact Center Solutions, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between LeadDesk and 3Cx Contact Center Solutions In terms of Deployment Type

While LeadDesk supports Web Based deployment; 3Cx Contact Center Solutions is suitable for Web Based and On Premises deployment. While selecting between LeadDesk and 3Cx Contact Center Solutions, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

LeadDesk or 3Cx Contact Center Solutions: Which Is Ideal for Your Industry

LeadDesk is ideal for industries like ITES, BPO and Contact Center. For Contact Center, 3Cx Contact Center Solutions is a better choice. If you are confused between LeadDesk or 3Cx Contact Center Solutions, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - LeadDesk or 3Cx Contact Center Solutions

LeadDesk and 3Cx Contact Center Solutions can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare LeadDesk and 3Cx Contact Center Solutions during demo to decide which one is best for your business.

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