KwikChat VS Freshchat

Let’s have a side-by-side comparison of KwikChat vs Freshchat to find out which one is better. This software comparison between KwikChat and Freshchat is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether KwikChat or Freshchat fits your business.

Comparison

Pricing

Price Plans

Price on Request

Get customise plan according to your business requirement

Get Price

₹ 1799

Growth (/agent/month, billed monthly) (/agent/month, billed annually)

₹ 4799

Pro (/agent/month, billed monthly) (/agent/month, billed annually)

₹ 7699

Enterprise (/agent/month, billed monthly) (/agent/month, billed annually)

View Details

Techjockey Verified
Free Trial
Lifetime Plan

Free Trial

Free Trial

Offers

Available offers & discounts

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Ratings

Overall ratings

Not Available

Currently no ratings are available. Please check back later

4.5

4 Ratings & 0 Reviews

Features 4.5

Value for Money 4.8

Ease of Use 4.2

Customer Support 4.5

Likelihood to Recommend

Best Use for

Business Size:

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Business Type:

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Industries:

All Industries

All Industries

Features

Product features

Chat / Messaging
Real Time Communication
chat history
File Sharing
User Management
Multi-Language Support

Assignment Rules
Chat Bot
IP Whitelisting
Authentication
Email, social, chat, phone channels
Agent Scripts
Speech Enabled IVR
Offline Experience
Auto-Resolve
Chatbot Analytics
Messaging
Custom Reports
Agent Assist AI
Omniroute
Voicebot
Multilingual
Roles & Permissions
Live Translate
Priority Inbox
Canned Responses
Private Notes
User Events & Timeline
User Segmentation
Dashboards
Facebook Messenger
Team Inbox Lite
Files
Performance Reports
CSAT Surveys
WhatsApp Business
IntelliAssign
Co-Browsing
Abandoned Call Metrics

Specifications

Deployment

Web based
On Premises

Web based
On Premises

Device Supported

Desktop
Mobile
iPad
Tablet

Desktop
Mobile
iPad
Tablet

Supported Platforms

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Languages support

English

English

Alternatives

Top Alternative Products

PlugtoChat

Chatwoot

Tiledesk

Botbiz

See all KwikChat alternatives

Zoho SalesIQ

Zendesk

Chatwoot

PlugtoChat

See all Freshchat alternatives

KwikChat vs Freshchat Comparison FAQs

Software questions,
answered

While KwikChat offers customized features, Freshchat has diverse modules. Select between KwikChat or Freshchat as per your business needs.

Both these products offer similar features but with a different approach. While KwikChat emphasizes on user experiences, Freshchat focuses on functionalities.

It all depends on the functionalities that you prefer. While KwikChat offers add-ons along with essential features, Freshchat emphasizes on customization.

No, the difference between KwikChat and Freshchat lies in terms of features and functionalities. While KwikChat can be customized as per the user’s needs, Freshchat addresses the diverse audience.

It depends upon your business requirement. Both KwikChat and Freshchat provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While KwikChat is customizable, KwikChat offers comprehensive modules.

A Quick Comparison Between KwikChat vs Freshchat

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

Comparison of KwikChat vs Freshchat In terms of Features
Comparison Between KwikChat and Freshchat In terms of Deployment Type
KwikChat or Freshchat: Which Is Ideal for Your Industry
Which Is Better? - KwikChat or Freshchat

Comparison of KwikChat vs Freshchat In terms of Features

KwikChat includes features like Chat / Messaging, Real Time Communication, chat history and File Sharing. Freshchat is known for functionalities like Assignment Rules, Chat Bot, IP Whitelisting and Authentication. When you compare KwikChat vs Freshchat, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between KwikChat and Freshchat In terms of Deployment Type

While KwikChat supports Web Based deployment; Freshchat is suitable for Web Based deployment. While selecting between KwikChat and Freshchat, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

KwikChat or Freshchat: Which Is Ideal for Your Industry

KwikChat is ideal for industries like All Industries. For All Industries, Freshchat is a better choice. If you are confused between KwikChat or Freshchat, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - KwikChat or Freshchat

KwikChat and Freshchat can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare KwikChat and Freshchat during demo to decide which one is best for your business.

Author: Techjockey Team

KwikChat VS Freshchat

We provide the best software solution for your business needs

KwikChat vs Freshchat Comparison FAQs

Is KwikChat better than Freshchat?

Are KwikChat and Freshchat same?

Which is better KwikChat or Freshchat?

Is KwikChat the same as Freshchat?

Can KwikChat replace Freshchat?

What is the difference between KwikChat and Freshchat?

A Quick Comparison Between KwikChat vs Freshchat

Comparison of KwikChat vs Freshchat In terms of Features

Comparison Between KwikChat and Freshchat In terms of Deployment Type

KwikChat or Freshchat: Which Is Ideal for Your Industry

Which Is Better? - KwikChat or Freshchat

KwikChat VS Freshchat

We provide the best software solution for your business needs

We've sent an OTP verification code to

KwikChat vs Freshchat Comparison FAQs

Is KwikChat better than Freshchat?

Are KwikChat and Freshchat same?

Which is better KwikChat or Freshchat?

Is KwikChat the same as Freshchat?

Can KwikChat replace Freshchat?

What is the difference between KwikChat and Freshchat?

A Quick Comparison Between KwikChat vs Freshchat

Comparison of KwikChat vs Freshchat In terms of Features

Comparison Between KwikChat and Freshchat In terms of Deployment Type

KwikChat or Freshchat: Which Is Ideal for Your Industry

Which Is Better? - KwikChat or Freshchat

We've sent an OTP verification
code to