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Kapture CX VS Salesforce CRM

Let’s have a side-by-side comparison of Kapture CX vs Salesforce CRM to find out which one is better. This software comparison between Kapture CX and Salesforce CRM is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Kapture CX or Salesforce CRM fits your business.

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Starting Price

₹ 4,000 /User/Month

View plans arow

Starting at

$ 25 /User/Year

  • industries All industries
  • industries All industries
  • chek Dashboard
  • chek Call Logging
  • chek Customer Support
  • chek Collaboration
  • chek 360° Customer View
  • chek Accounts Management
  • chek Order Management
  • chek Quote Management
  • chek Predictive Analytics
  • chek Data Import/Export
4.2(16)
str1 4.2
str1 4.2
str1 4.2
str1 4.1

Likelihood to Recommend

83%
4.6(23)
str1 4.6
str1 4.6
str1 4.4
str1 4.7

Likelihood to Recommend

92%

pros-list-icon It is easy to customize and the marketing team help in the customization Posted - May 30, 2020

cons_icon It's difficult to implement as it looks a bit complicated for beginners Posted - May 30, 2020

pros-list-icon Techjockey has been hugely helpful to my organization in finding a software provider to fit our needs. We quickly got advice on five providers who were a potentially good fit for a small non-profit like us. That led within a couple of days to having five calls arranged. The presentations provided by Techjockey on how to evaluate providers were very instructive for us as a small organization with little knowledge of this field, and their follow-up with us to check on how the process was going was timely and helpful. Having entered this field fairly clueless as to how to navigate all the options, the support of Techjockey has been invaluable. Posted - Jul 01, 2016

cons_icon N/A Posted - Jul 01, 2016

Deployment

  • Web Based
  • On Premises

Device Supported

  • Desktop
  • Mobile
  • Tablet
  • iPad

Operating System

  • Ubuntu
  • Windows
  • iOS
  • Android
  • Mac OS
  • Windows(Phone)
  • Linux

Deployment

  • Web Based
  • On Premises

Device Supported

  • Desktop
  • Mobile
  • Tablet
  • iPad

Operating System

  • Ubuntu
  • Windows
  • iOS
  • Android
  • Mac OS
  • Windows(Phone)
  • Linux

A Quick Comparison Between Kapture CX and Salesforce CRM

Let’s have a detailed comparison of Kapture CX vs Salesforce CRM to find out which one is better. Let’s discover some of the essential factors that you must consider and decide whether Kapture CX or Salesforce CRM fits your business.

Comparison of Kapture CX vs Salesforce CRM In terms of Features

Kapture CX includes features like Dashboard, Call Logging, Customer Support and Collaboration. Salesforce CRM is known for functionalities like Accounts Management, Order Management, Quote Management and Predictive Analytics. When you compare Kapture CX vs Salesforce CRM, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Kapture CX and Salesforce CRM In terms of Deployment Type

While Kapture CX supports Web Based deployment; Salesforce CRM is suitable for Web Based deployment. While selecting between Kapture CX and Salesforce CRM, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Kapture CX or Salesforce CRM: Which Is Ideal for Your Industry

Kapture CX is ideal for industries like All Industries. For All Industries, Salesforce CRM is a better choice. If you are confused between Kapture CX or Salesforce CRM, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Kapture CX or Salesforce CRM

Kapture CX and Salesforce CRM can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Kapture CX and Salesforce CRM during demo to decide which one is best for your business.

FAQs

While Kapture CX offers customized features, Salesforce CRM has diverse modules. Select between Kapture CX or Salesforce CRM as per your business needs.
Both these products offer similar features but with a different approach. While Kapture CX emphasizes on user experiences, Salesforce CRM focuses on functionalities.
It all depends on the functionalities that you prefer. While Kapture CX offers add-ons along with essential features, Salesforce CRM emphasizes on customization.
No, the difference between Kapture CX and Salesforce CRM lies in terms of features and functionalities. While Kapture CX can be customized as per the user’s needs, Salesforce CRM addresses the diverse audience.
It depends upon your business requirement. Both Kapture CX and Salesforce CRM provides standard features to cater diverse industry needs.
The difference lies in terms of the user interface and functionalities. While Kapture CX is customizable, Kapture CX offers comprehensive modules.

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